Grip500.ie Opiniones 704

TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

On a positive note, the tyres were competitively priced. However it took 11 days from my order to receive the goods. Even accounting for the Christmas period, I believe this was excessive. Most res... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Updated: the remaining tyres arrived today, took a couple of weeks, delayed by storm Darragh. Feedback: Customer Care staff needs improved communication, serious training. Previous... Ver más

Valorada con 5 estrellas sobre 5

Ordered first time and definitely will do again. This company offering good choice of tyres and rims and reasonable prices. Goods came well wrapped without damage,...transported by Dpd it took about... Ver más

Valorada con 5 estrellas sobre 5

Ease of browsing the website, great selection of tyres, prices are competitive, and option of Klarna payment for me is significant. No problems with order and delivery process. Would definitely buy ag... Ver más

Información sobre la empresa

  1. Tienda de neumáticos

Escrito por la empresa

The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers, and that their loyalty is a testament to our success.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

704 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Absolutely shocking service

Absolutely shocking service
Ordered tyres on the 15th of September and its now the 16th of October.. im still waiting for my tyres or a refund.. seems no one working for this company actually wants to help. Asked for a refund about 3 times already and no ones bothering getting back to me with actual information.
Shame as iv Ordered tyres from you before with out any problems untill now.

Update, never got my tyres. But i did get my refund after the 30 days we're up.

16 de octubre de 2024
Opinión espontánea
Logotipo de Grip500.ie

Respuesta de Grip500.ie

I'm sorry to hear about your experience. Please contact our customer service team to verify the status of your delivery and request a refund if necessary. We prioritize resolving such issues promptly and appreciate your patience.

Valorada con 1 estrellas sobre 5

3 weeks still no tyre..

Bought my tyre from what I assumed was a irish website cone to find out its in Spain somewhere then waited 2 weeks for it to arrive and it didn't then I emailed where it was and got told oh its coming through England so it can take longer so I left it a week longer and still no sign of it....when I went to ask for my money back they said they had to make a claim and as it should have been done the week before when clearly it was lost they said I still need to wait a week longer to even get my money back
Never again buying from these people

18 de septiembre de 2024
Opinión espontánea
Logotipo de Grip500.ie

Respuesta de Grip500.ie

I'm truly sorry to hear about your experience with the delivery of your tyre. It seems there have been several delays and miscommunications regarding the shipment route. I recommend contacting our customer service team directly to ensure your claim is being processed as quickly as possible. We will prioritize your request internally to expedite the resolution. Thank you for your patience, and we are committed to improving our service based on feedback like yours.

Valorada con 1 estrellas sobre 5

Nie sú veľmi dobré je vidieť že hneď sa…

Nie sú veľmi dobré je vidieť že hneď sa potrebujú.

20 de septiembre de 2024
Logotipo de Grip500.ie

Respuesta de Grip500.ie

Ďakujeme za vašu spätnú väzbu. Je nám ľúto, že ste mali problémy s našimi produktmi. Prosím, kontaktujte náš zákaznícky servis, aby sme mohli vyriešiť váš problém a zabezpečiť vašu spokojnosť.

Valorada con 1 estrellas sobre 5

Worst service I had in last few years

Disappointed with purchaice in this shop.
Firstly I've got only 2 tyres instead of ordered 4
Second I'm waited delivery for 2 days when the tyres was already in Dublin depo, and I go to collect it myself. The reason I'm waited was the seller didn't write my phone number on parcel. Next day I try to contact customer service of Grip500 shop and there no phone numbers. I opened the request ticket as explained there but nobody comeback to me even at next day, even on email. Next day I started conversation with some strange customer service on whatsapp where is no names of agent and again we have to write the text messages, no phone calls. Agent typing like a bot, probably copy and past standard words without specific explanations, and says they can transfer me to high level of support but it will be via email only. So, today is 8th days after I paid for tyres and still didn't get any answer where is my parcel. I'm happy that I choice pay[pal payment and all I want to do now is make a claim via paypal and ask my money back because I didn't receive the tyres.
From my point service on sales from Grip500 is very bad and I won't come back to this company again.

28 de agosto de 2024
Opinión espontánea
Logotipo de Grip500.ie

Respuesta de Grip500.ie

Thank you for sharing your experience. We're truly sorry to hear about the issues you faced with your recent purchase.

If you haven't already, please open a ticket with our customer service team so we can address your concerns directly. If a ticket is already open, we will escalate your request internally to ensure it receives the priority it deserves.

We appreciate your feedback and are committed to improving our service.

Valorada con 5 estrellas sobre 5

Good smooth transaction

I don't know about other customers problems, but in my situation everything was perfect. Tyres arrived from Netherlans to Ireland in a 4 days, all as described, well packed

17 de agosto de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más