Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Incorrect schedule of payments taken from my account instead of the one off cheaper instalment as promised was set up in an email. £12 admin fee per month is almost as much as the insurance premium pe... Ver más

Valorada con 5 estrellas sobre 5

Very easy to set up my policy from informed and knowledgeable agents. Would recommend to and anybody needing cover on their holiday lets .

Valorada con 5 estrellas sobre 5

We recently started working with Guardhog to offer host insurance products to our host clients. We have been absolutely over the moon with the service that Guardhog have offered to date. Not only are... Ver más

Valorada con 5 estrellas sobre 5

Chelsea at Guardhog was bludgeoned by me regarding a policy they offer called Host Cover - and I mean bludgeoned - I rang back several times to check clauses and do comparisons with other policies f... Ver más

Información sobre la empresa

  1. Compañía de seguros

Escrito por la empresa

Award-winning insurance built specifically for Airbnb and home-sharing. It’s market-leading and provides buildings, contents and liability protection.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

260 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(260)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Seamless service

Seamless service. Chelsea was very helpful and informative & the entire process was very straightforward & efficient. Will certainly use again.

16 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

After the tenants from Airbnb broke our…

After the tenants from Airbnb broke our front door, guestready promptly helped us to submit a claim with both Airbnb and Guardhog. In the entire process Marina from Guardhog was extremely helpful, offering help and advice and always replied within minutes. Although in the end we didn’t need Guardhog to pay our claim since Airbnb paid the full amount, I feel obligatory to leave the best rating for Guardhog as it was the best experience with insurance company in the UK I ever had.

3 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helen was very helpful

Helen was very helpful
She did understand what do I need
Also, she is a very pleasant person to talk to

2 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service!

Great service and transparent communication for the onboarding process, I haven’t made any claims yet but fingers crossed the experience is the same!

27 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Chris,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one so far!

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

Excellent service from Helen

Helen from GuardHog was incredibly helpful. She was very clear on the process.
Would highly recommend.

23 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Studio Shepherds Bush,

Thanks so much for taking the time to leave us a review, we're glad your experience was a positive one and we'll be sure to pass your kind words onto Helen!

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

Fantastic and highly efficient service

Fantastic and highly efficient service. Signed up in record time!

23 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Sean,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

Helen was very patient

Helen was very patient , helping me to understand how the insurances work and to get the best value. she was very knowledgeable and efficient.

22 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Patricia,

Thanks so much for taking the time to leave us a review, we're glad your experience has been a positive one and we'll be sure to pass yoru kind words onto Helen!

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

Didn't realise how easy cover would be…

Didn't realise how easy cover would be for Air B&B until I read an article mentioning Guarddog .

Great service and easy to set up .

22 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Kay,

Thanks so much for taking the time to leave us a review, we're glad you came to check us out after reading the article and pleased we were able to help!

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

The whole process was superb.

21 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Cedric,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

Very helpful

20 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Arabella,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

Hannah was the perfect person to talk to for top up insurance ,

Hannah was charming , calm & knew all the answers to my questions .
She also was an excellent ‘sales ‘ in that she patiently talked me through the benefits of an additional Deposit policy which I am now seriously considering adding on .

16 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Penny,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been such a positive one! We'll be sure to pass your kind worse onto Hannah and look forward to keeping you covered!

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

Chelsea was great what a wonderful…

Chelsea was great what a wonderful service

14 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Rob,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been such a positive one! We'll be sure to pass your kind words onto Chelsea!

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

If I were Guardhog

If I were Guardhog, I would be ecstatic about having Chelsea represent my company.
As soon as we emailed and spoke on the phone, I trusted her implicitly, and enjoyed all of our subsequent communication. She replied immediately to my various queries and concerns and the extent of her knowledge is impressive.

After years of using comparison websites in order to avoid speaking to insurance employees, I am now completely converted and had forgotten how amazing it is to get such a great service.

I would also recommend Guardhog for all of the little things they have thought of and covered in their policies and the simplicity of the questions they ask. This really is insurance for the 21st century, well researched to cater to every need, meaning that I actively wanted to buy more products.

I even enjoy getting their emails offering new services – unheard of in my experience with other companies! Can’t recommend them enough to everyone I know.

14 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Lynn,

Thanks so much for taking the time to leave us a review, and such a shining one at that! We're so glad your experience with us has been so positive, Chelsea was over the moon to get such great feedback from you... As were the TopHogs who are treating Chelsea to some hoggy slippers as a thank you and well done! Please do get back in touch if we can assist further, and we look forward to keeping you covered!

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

Really helpful chat with the adviser…

Really helpful chat with the adviser (I'm a new customer and was finding it confusing). Chelsea helped me understand the process!

12 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Judaline,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been such a positive one and we'll be sure to pass your kind words onto Chelsea.

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

Great service.

Great service, and great to speak to a real person, and quickly. More than that , Chelsea was very helpful at explaining how the insurance works, and making sure cover was in place at short notice on a Friday afternoon. Very much appreciated, thank you.

12 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Phillip,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been such a positive one! We'll be sure to pass your kind words onto Chelsea and please do get back in touch if we can assist further...

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

Chelsea was great at explaining the…

Chelsea was great at explaining the various options that were available to me. I would definitely recommend Guardhog to anyone in need of insurance.

9 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Jonathan,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been such a positive one! We'll be sure to pass your kinds words onto Chelsea and we look forward to keeping your property covered.

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

Hannah was extremely efficient and…

Hannah was extremely efficient and helpful

8 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Cara,

Thanks so much for taking the time to leave us a review. We're glad your experience with us has been a positive one and we'll be sure to pass your kind words onto Hannah!

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

We are able to get a service in place…

We are able to get a service in place that is really easy to use.

5 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Barry,

Thanks so much for taking the time to leave us a review. We're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

The people at Guardhog are always very…

The people at Guardhog are always very clear and helpful. Pleasure to deal with

2 de agosto de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Clare,

Thanks so much for taking the time to leave us a review, we're so glad you've had a positive experience with us!

All the best,
GUARDHOG

Valorada con 5 estrellas sobre 5

Great staff and easy to set up

31 de julio de 2019
Opinión espontánea
Logotipo de GUARDHOG

Respuesta de GUARDHOG

Hi Barry,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más