From the word go I was informed every step of the way . I could not fault Customer Service especially Chloe & Angie. I am pleased with the repair especially as it was done very quickly by Daz,Gi... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The whole experience with the team at the Cardiff branch was faultless. Tracey is obviously an asset to the team, communicating with me, keeping me updated. Also to Andy for delivering my car back t... Ver más
I want to thank Chris John Brandon martin liam Kyle Alex. And Ryan for their professionalism courtesy help and guidance with what is always a stressful event They are all a credit to your organi... Ver más
La empresa ha respondido
Bansi and Josh have been absolutely helpful and amazing, despite it being an issue above their control they were stilll severely accommodating and tried to help to the best of their ability, which I’m... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Halo ARC
Escrito por la empresa
Trusted Accident Repair Experts
Halo is a market leader in accident repair services, trusted by insurers, fleet operators, businesses, and private customers across the UK.
Since 2021, Halo has been part of IRS Group, one of Europe’s leading networks for intelligent repair solutions. By combining local expertise with international strength, we deliver exceptional service, innovative repair processes, and consistent quality standards.
We are redefining industry standards through a relentless focus on reducing claims costs, enhancing the customer journey, and helping our partners remain fully compliant with evolving regulations. Backed by a lifetime guarantee on both labour and paint, our highly skilled teams deliver repairs that combine quality, efficiency, and value.
At Halo, our commitment is simple: to return every vehicle to pre-accident condition while providing a seamless and stress-free experience for our customers.
Escrito por la empresa
Información de contacto
Fordingbridge Site, Barnham Road, Barnham, PO22 0HD, Bognor Regis, Reino Unido
- 0345 303 5871
- claims@haloarc.co.uk
- haloarc.co.uk
4,8
Excelente
13 mil opiniones
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Efficient Serice
Car collected from house. A loan car supplied... very new one.
Expected delay for parts etc.. allowed 2 to 3 days but returned the following afternoon.
Great service. Person collecting car and returning it was very courteous and helpful
13 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our vehicle pick-up and delivery options. It is wonderful to know our team provided you with a seamless service, a great temporary vehicle, and got your own car back to you much quicker than anticipated.
Thank you very much for taking the time to share your positive feedback with us.
Halo Swansea called us to keep us…
Halo Swansea called us to keep us updated on all the processing .Were polite informative and did a quick excellent repair and left the car tidy and clean on re delivery
8 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you for your wonderful feedback, Rob.
We are delighted to hear that the team at Halo Swansea kept you informed throughout the repair process and provided a polite and professional service. It's great to know that you were pleased with both the quality of the repair and the condition of your vehicle upon its return.
We truly appreciate you taking the time to share your experience and will be sure to pass your kind comments on to the Swansea team.
Thank you for choosing Halo. We wish you many safe and happy miles ahead. 🚗✨
The customer service was excellent and…
The customer service was excellent and fast
1 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you for your review, Steve.
We are delighted to hear that you found our customer service both excellent and efficient. Providing a fast, professional experience is something our team takes great pride in, so your feedback is greatly appreciated.
Thank you for taking the time to share your experience and for choosing Halo. We look forward to assisting you again in the future should you ever need us.
Great service all back in 1 day...
Great service all back in 1 day...
13 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you for your review, Anthony.
We are delighted to hear that you received great service and that your vehicle was repaired and returned within a day. We know how important it is to get our customers back on the road as quickly as possible, so it's wonderful to know we met your expectations.
We truly appreciate your feedback.
Respuesta de Halo ARC
Thank you for your review, Amanda.
We are thrilled to hear that you had such a positive experience with us. Simple feedback like yours means a lot to our team and reflects the hard work and dedication that goes into delivering great service every day.
We truly appreciate your support. ⭐🚗
It was quite difficult to find Halo at…
It was quite difficult to find Halo at York but the staff actually walked out to guide me between the 2 halves of M.M. industrial estate & were very friendly &approachable. This was at midmorning Thursday(for repair of badly gashed front door+grazed & slightly dented sill of my BMW.) To my amazement they delivered the car to my home in NE York in the mid evening of the next day. Although rain &dark prevented examining the work I was really impressed next morning & found the finish very good. Thank you so much Halo & especially the York team. Absolutely 5 Star + work + &service. - Peter Dean
9 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our service and repair team. Finding a new location can certainly be confusing, so we are pleased our team members could step outside to personally assist you with directions. It is wonderful to know that your vehicle was restored so quickly after sustaining damage to the side and door, and that our convenient home delivery option made the process smoother for you. We take great pride in delivering high-quality paint and bodywork, so hearing that the final finish met your expectations in the morning light is truly rewarding for us. Thank you for sharing your positive feedback about our helpful staff and efficient turnaround time. Your kind words mean a lot to our entire team.
The repairs done to my car by the… Newport body shop team
The repairs done to my car by the Newport team were of the highest quality I am extremely happy with the quality of work done and delivery of my car back to me once the work was completed I would recommend you to anyone thank you
3 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are delighted to hear that you are so satisfied with the condition of your vehicle and the smooth return process.
Thank you for your fantastic feedback and for recommending our services. We truly appreciate your support and look forward to helping you again in the future.
It was so smooth from beginning to end
It was so smooth from beginning to end. I was kept informed throughout and nothing was too much trouble. The car even came back cleaner than it went in . Thank you
12 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with us. Keeping you updated at every stage and returning your vehicle in spotless condition is always our goal. Thank you for your wonderful feedback; we truly appreciate your support.
The repairs and service is fantastic
The repairs and service is fantastic. Bansi was excellent in keeping us updated on the progress of my repairs. Cole was very helpful too with regards to the repair. I would recommend for sure.
12 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are thrilled to hear that you had such a great experience with our service. Thank you for recognizing our team's communication and helpfulness throughout the process, and we truly appreciate your recommendation!
Polite and knowledgeable staff
Polite and knowledgeable staff, the delivery driver was exceptionally friendly and polite.
Job completed ahead of prediction and looks to be a good repair.
12 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you so much for the five-star rating. We are thrilled to hear that our team and delivery driver made such a great impression with their friendly service. It is wonderful to know that your vehicle was restored so well and returned to you sooner than expected.
Alls well that ends well
My car had extensive damage along one side the HALO body shop repair staff are impressive the repair to my car is truly magnificent. Not so impressive is the fact my car was taken to the wrong HALO garage and so I had to wait 5 days after my car was collected to get the curtesy car and then 3 days later had to change it to a HALO curtesy car. Was also sent messages on 2 occasions saying my car was ready to be returned to me only to be told it was not ready. Nevertheless was truly happy to get my car back looking so pristine.
12 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We appreciate you taking the time to share your feedback with us. We are pleased to hear that our repair team restored your vehicle to a pristine condition after it sustained such extensive damage. However, we acknowledge the frustration caused by the logistical errors regarding the temporary vehicle and the incorrect notifications about your car being ready. Our team is currently reviewing our internal communication and transport procedures to ensure we prevent these coordination issues from happening to future customers. Your experience is very important to us, and we will use your comments to improve our overall service delivery. Thank you again for your valuable input.
Great service
Great service. Halo liased with enterprise car hire for me to drop car off with them, They picked car up and kept updating me with how the work on the car was coming along, Work on the car was absolutely spot on, paint work when i got car back was perfect, as well as the parts that had to be replaced. Car then dropped off back to enterprise . Car looks like brand new again. Great job!!! Highly Recommend!!!.
12 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our team. Thank you so much for taking the time to share such detailed positive feedback with us. We are delighted to hear that coordinating your rental vehicle drop-off and pickup went so smoothly, and that our regular progress updates kept you well-informed throughout the process. Our technicians take immense pride in their craftsmanship, so knowing that the body repair work and fresh paint job restored your vehicle to an immaculate condition means a great deal to us. We truly appreciate your strong recommendation and look forward to helping you again in the future.
The Halo Repair team at Attleborough…
The Halo Repair team at Attleborough were very friendly and helpful with arranging our accident damage. They were courteous and gave clear information and collection times etc. They carried out an excellent repair.
5 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are thrilled to hear about your great experience with our team.
Thank you for your kind feedback regarding our clear communication, helpful service, and efficient scheduling. We are delighted that you are so pleased with the high quality of the completed bodywork.
Your support means a lot to us, and we are always here to help if you ever need our services again in the future.
Hello to Halo
To be honest I had never heard of Halo before I made this claim on my insurance. However my recent experience of the company has been nothing short of excellent. Their communication has been great, keeping me appraised of progress all the way through.
Well done!
9 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are very glad to hear that your experience with our team exceeded expectations during the insurance claim process. Introducing ourselves to new customers through reliable service is always our goal, so we appreciate your positive feedback regarding our frequent updates and consistent updates. Keeping you informed every step of the way was our priority. Thank you for sharing your thoughts with us.
Brilliant customer service
Brilliant customer service. Very quick delivery. I'amvery impressed.
7 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you for the wonderful review. We are happy to hear our speedy shipping and helpful team impressed you.
Halo were assigned my repair
Halo were assigned my repair, they delivered my curtesy car 1 minute before the time quoted, they carried out the repair on time and delivered my car back to again all within the time stated👍
10 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you for sharing your positive experience with our repair service. We are delighted to hear that our team was punctual with both the delivery of your temporary vehicle and the return of your own car. It is wonderful to know that the repairs were completed right on schedule. We truly appreciate your feedback and are glad we could make the process so seamless for you.
From the first phone call to the last…
From the first phone call to the last this has been a great experience, I was updated on my repair every day and I had my car back looking brand new in 3 days.
Excellent customer service both drivers and staff very polite and professional
10 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you so much for taking the time to leave this wonderful feedback.
We are thrilled to know that you enjoyed seamless communication from your very first call and that your vehicle was returned to you in immaculate condition so quickly.
Our team takes immense pride in delivering polite, professional service and keeping you informed throughout the entire process. Your kind words mean the world to our drivers and staff.
It was my first time with Halo and I…
It was my first time with Halo and I find them very professional. They Kept me fully informed throughout. Didn't make any false promises and was very cooperative regarding the actual work done and drove back my car timely.it is satisfying and I m happy with their work.
6 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are thrilled to hear that your very first experience with us was such a positive one. Thank you for taking the time to share your feedback.
It is wonderful to know that our clear communication, honest approach, and prompt delivery of your vehicle met your expectations. Providing transparent service and returning your car on time are top priorities for us, and we are delighted that you are completely satisfied with the quality of our work.
Thank you for all your work on my car
Thank you for all your work on my car! It was amazing service- I am very glad my insurance picked Halo. There was clear communication from the beginning and then even kindly picked and dropped off my car. The damage was minimal but they ensured my car would look brand new.
5 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are thrilled to hear how pleased you are with the care given to your vehicle. Providing clear updates throughout the process and offering convenient collection and delivery options are key parts of our service. It is wonderful to know that your car is looking like new again, and we truly appreciate your kind feedback.
HALO Stockport - Truly Marvellous.
Halo (Stockport branch) excelled in every respect.
Their marvellous customer service and regular proactive updates gave me assurance that my car repairs would be completed to a perfect standard.
I'm delighted to say that the repairs were indeed timeously finished to a quality standard and my car was returned in a spotless & valeted condition which was an appreciated bonus.
Many thanks to James & team.
28 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are happy to hear about your great experience with our service. It is wonderful to know that our consistent communication provided peace of mind throughout the restoration process. We are glad that the work met your expectations, was completed on time, and that the thorough cleaning of your vehicle added extra value to your visit. Thank you very much for taking the time to share your kind words about our team members and their dedication to high-quality standards.
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