Halo’s London Opiniones 

221
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Bought two pairs of earrings, one item was wrong size - paid for large hooped earrings, they sent small instead. This is a genuine review- items bought under a different email address. Tried to email... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I purchased a 3mm chain earlier this year and it was lovely, really happy with it so decided to order a thinner version to replace an existing chain I had that had broken, expecting the same quality.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hi there, I ordered twice gold rosary (because Ive lost first one or maybe somebody steal it from me because was looks very expensive) Definitelly 5 stars product and 5 stars seller next one onl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have ordered from Halo's London before because the quality is 10/10 I literally wear the earrings everyday and they still look brand new. Definitely my go-to when I need gold jewelry that actually l... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Halos london is an online jewellery retailer that specialises in Earrings, Necklaces and Bracelets for both men and woman. We have warehouses located in London, France and China and deliver to the whole of Europe. Discover our range of jewellery and enjoy everyday low prices!


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

221 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(221)

52 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I purchased some diamond cut 9ct gold…

I purchased some diamond cut 9ct gold sleepers. They are beautiful and very good quality. I have now placed another order for some studs. 100% would recommend Halo for your jewelry.

11 de octubre de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com

Valorada con 5 estrellas sobre 5

I get all my jewellery from halo London…

I get all my jewellery from halo London via Etsy and they never fail to disappoint - I get an abundance of compliments on my jewellery game from this company and they are fully responsible so thank you!

16 de septiembre de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Beautifully presented and very speedy delivery.

12 de septiembre de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. I’m glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to my store soon :) Hayley.. Www.haloslondon.com

Valorada con 4 estrellas sobre 5

No problems…

Item arrived promptly and seems ok but is a gift so can't add anything else.

18 de septiembre de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. I’m glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to my store soon :) Hayley.. Www.haloslondon.com

Valorada con 3 estrellas sobre 5

Silver Plate, NOT Silver

I purchased a silver earring from Halo’s, the description says that it’s silver, but after a few months, you can clearly see the base metal (looks to be copper) showing through the sliver plate.

I contacted Halo’s through their chat function and didn’t hear anything back. Very disappointing, and very misleading. IT WAS NOT AS ADVERTISED.
Shame, because I really liked the design.

EDITED FOR UPDATE:
I believe that review sites like this only work if people are fair and honest, so I’m adding an update.

As you can see, Halo’s got in touch with me after receiving this review (but only after receiving it).

After some back & forth communications, they promised to send out a replacement which shouldn’t tarnish, I was told it was coming from a different supplier, although they didn’t mention whether it was solid silver, but the bag it came in has a sticker placed on it which states it is. Short of cutting it in half (which I’m not prepared to do) I have no way of knowing, I guess time will tell.

I’ve upgraded the review from a one-star to a three-star, it would have been four except no action was taken until I turned to trustpilot.

I’m pleased they resolved my problem.

1 de julio de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

We're genuinely sorry to hear about your experience with the silver earring you purchased. We appreciate you taking the time to share your feedback, as it helps us improve our products and services. Please provide us with your order number, and we will investigate this matter further to determine what went wrong with both the product quality and our customer support response.
Your satisfaction is of utmost importance to us, and we want to ensure you receive the product you expected. Please reach out to us with your order details, and we will work diligently to resolve this issue to your satisfaction.

Valorada con 5 estrellas sobre 5

Heavenly products sold by angels

Absolutely outstanding customer service all questions answered all links to products provided including links to items that weren’t on sale at the time of purchasing so I felt extra special. Super fast delivery as if superman had flown my items in! Especially when items came from the other side of the world! Items purchased excellent quality and workmanship packed well will definitely be shopping here again great prices compared to other sites selling similar products. 10/10 in my opinion.

23 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely stunning bracelet!

Absolutely stunning bracelet!! Bought 2 for gifts 🎁
Planning to buy a third one too.
Beautiful jewellery and designs on the website.
Will definitely order more.
Thank you.

21 de julio de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. I’m glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to my store soon :) Hayley.. Www.haloslondon.com

Valorada con 5 estrellas sobre 5

Prompt and efficient service

Prompt and efficient service. Good quality earrings

21 de julio de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. I’m glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to my store soon :) Hayley.. Www.haloslondon.com

Valorada con 5 estrellas sobre 5

Good quality earrings

Parcel was damaged by Royal Mail and deliverd with fish bait! Hayley responded promptly to my query. Love my earrings.

19 de julio de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. I’m glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to my store soon :) Hayley.. Www.haloslondon.com

Valorada con 5 estrellas sobre 5

I purchased a couple of items of…

I purchased a couple of items of jewellery and was over the moon, so pretty!! Would Deffor recommend 100% actually will be placing another order for a friend's birthday present! Great work.

23 de junio de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. I’m glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to my store soon :) Hayley.. Www.haloslondon.com

Valorada con 1 estrellas sobre 5

Order placed - Tracking Number not Recognised - Poor Customer Service

I placed an order on 11/06, chased on 18/06 and within 5 mins got a shipping notice with a tracking number. This tracking number is not recognised. I have written to customer service on many occasions with no response what so ever.

26 de junio de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Good afternoon Ms Dawson, I have checked the inbox and can see you sent us a message on enquiring about delivery on the 24th of June. I apologise that we did not respond to your email on time, we try to answer all emails within 48hrs. During busy periods with low staff numbers the response time can increase slightly. In regards to your order I can see that your package is currently with evri and we are awaiting an update. Delivery is scheduled to be in the next 1-3 days. This order was shipped from our international warehouse. Tracking number usually become live once the package has cleared uk customs. I will contact Evri personally to get an update tomorrow morning and update you on the email address we have for you on file.

Valorada con 5 estrellas sobre 5

Great jewellery

Ordered some earrings from etsy and really happy with my purchase. Quick delivery and the earrings are gorgeous

31 de mayo de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com

Valorada con 1 estrellas sobre 5

Not genuine.

The chain I bought has turned completely copper. What a joke.

So you buy a silver item and it turns completely brass/copper. Yeah that sounds like fake and fraud to me.

Order number 7368
Item: sterling silver rope chain

2 de junio de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Well the actual ring is lovely and…

Well the actual ring is lovely and fit's perfect, but it took a while to be delivered, and Evri ruined the experience by posting my parcel through the wrong address, so took a day to find out who had it,halo were very helpful in sending pictures of delivery,to help me locate it eventually.

25 de mayo de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com

Valorada con 5 estrellas sobre 5

Brilliant …

Fast dispatch and delivery and excellent quality goods.

26 de mayo de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com

Valorada con 5 estrellas sobre 5

Recently brought a men’s leather…

Recently brought a men’s leather bracelet form halo’s
It was very comfortable and stylish.
I get compliments every time I wear it… the service is extremely good as they were accommodating and answer every querie I had. I’d definitely use this seller again,my purchase arrived before time and was nicely packaged. Thanks halo

1 de mayo de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, daughter very pleased with her earrings.
Thank you.

10 de septiembre de 2022
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com

Valorada con 5 estrellas sobre 5

Easy to order kept me notified when…

Easy to order kept me notified when oreder being delivered

1 de mayo de 2023
Opinión espontánea
Logotipo de Halo’s London

Respuesta de Halo’s London

Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com

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