Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently bought a car from Hartlepool motor company and couldn’t be happier with the experience. From start to finish, there was absolutely no pressure from the team, which made the whole process... Ver más

Valorada con 5 estrellas sobre 5

Have purchased a car for my husband as a surprise. Eliiot and Van have made the process so easy . Helpful and honest to a fault ,being female with little knowledge of car buying , they explained ever... Ver más

Valorada con 5 estrellas sobre 5

Sold our car through Motorway and Van from Hartlepool Motor Company Ltd contacted us immediately after the auction ended. As first-time sellers, we were a bit apprehensive, but Van quickly put us... Ver más

Valorada con 5 estrellas sobre 5

Given the keys and left alone to view the car, told to take as long a test drive as I needed. Car serviced including cabin filter and brake fluid changed and receipt from garage provided, a couple of... Ver más

Información sobre la empresa

  1. Concesionario de automóviles usados
  2. también en la categoría
  3. Concesionario de autos
  4. Concesionario de vehículos de motor

Escrito por la empresa

Hartlepool Motor Company is an independent, family run business based in the North East of England. Drawing on over 20 years experience in the car industry, we understand that an increasing percentage of car are sold online, whilst we love to meet the customers that come along to our showroom, we also pride ourselves on having the ability to describe, advertise and price our cars honestly and accurately. We hope this provides customers the confidence to buy from us, regardless of where they are located in the UK. Every car we stock is hand picked by us and HPI checked for added peace of mind. Hartlepool Motor Company aims to provide a high quality service, give our customers an exceptional buying experience and provide you with quality customer service. We do everything we can to make the process of buying or selling your car as enjoyable and stress free as possible. Due to our vast experience, we are also highly skilled at sourcing specific cars and are more than happy to do this on your behalf. Just get in touch and let us know your requirements


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

287 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(287)

31 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

TRUE TO THEIR WORD

I bought my dream form Hartlepool Motor Company 2 months ago, and at the time when detailing the car for collection, they noticed that a tail light was cracked.

They said they would replace this and I'm glad to report that they have replaced it with a genuine part. They had to wait for the part to come in from Mercedes, but Tim kept me up to date and they replaced it as soon as they could.

Fantastic company!

25 de julio de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank you so much for your great review and also for having the patience to wait for the part to come in. It has been our pleasure to have met and dealt with you and we look forward to dealing with you in the future.

Valorada con 5 estrellas sobre 5

Fantastic Service

Fabulous service and a great car purchased from Hartlepool Motor Company. The car was immaculate and the staff were polite friendly and helpful.

19 de junio de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thanks Eve for your review. We look forward to helping you again.

Valorada con 5 estrellas sobre 5

The best car sales team I've ever dealt with.

Called in on the off chance looking for a BMW X1. Spoke with Tim who told me that one was available in a week. Got a call to say the car was in, went to the sales room and agreed a deal. First class service from Tim and the best experience I've had when buying a car. Found a little problem with the passenger seat sensor. Spoke with Van who got it sorted for me with no fuss. All in all, a first class experience from a very professional team. Can't recommend Hartlepool Motor Company enough. Excellent.

13 de junio de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank you for taking the time to write such a great review.We are very pleased you are happy with your new car and were impressed with the service.

Valorada con 5 estrellas sobre 5

Very happy with my new Jag

Very happy with my new Jag! Initially Tim and latterly Van couldn’t do enough to make the car buying process very simple

30 de junio de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thanks Jason. Hope you are enjoying your new car.

Valorada con 5 estrellas sobre 5

Sale of car

Sold our car to Hartlepool Motor Company. Price was agreed verbally and car was collected within 5 days. Funds were transferred to our account immediately no questions asked. All in all a fabulous service.

26 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service and beautiful car!

Travelled from Northern Ireland, by far the best service I’ve ever received. Van went above and beyond for me. Great communication, and car was top notch! Would recommend to anyone. I know where I’ll be buying my next car! Thanks again Alana

24 de junio de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank you Alana for your review. We are pleased that enjoyed the whole car buying experience.

Valorada con 5 estrellas sobre 5

Great service and car exactly as described

Great, friendly and honest is how we would describe our experience with Hartlepool Motor company.
Super easy to purchase and car was exactly as advertised/described.

Van and Tim were super helpful and we would definitely recommend their service.

17 de junio de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank you Julia for your review. We are pleased you enjoyed the experience of dealing with us.

Valorada con 5 estrellas sobre 5

First class

I telephoned Van during the week to ask the colour of the Mercedes c250d amg premium plus that he had for sale, as no photos were available as the car was being prepared for sale.
Van was very professional and friendly , told me as much as he could about the car, gave me a very fair price on my bmw that I wanted to part exchange, and gave me first refusal when the car was ready to view.
I drove down with my wife on Saturday morning, after being informed that the car had been motd,had new tyres fitted , been serviced by a mercedes specialist, and was ready to view.
Tim the salesman, met us with a handshake and a smile, and the car was stunning. Tim sorted everything, including transferring my private plate, explaining every part of the procedure as he went.
All credit to Van and Tim, we were made to feel very comfortable and welcome without any pressure, and we bought an absolutely stunning car.
Thankyou.

17 de junio de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank you so much for the great review. We are very pleased that you enjoyed the whole experience and look forward to meeting you both again.

Valorada con 5 estrellas sobre 5

1st Class Service

This is the first time that I have ever used an online service like Motorway to sell a car so I was a bit unsure how the process worked, however I needn't have worried as both Motorway and The Hartlepool Motor Company made the whole process simple. Once I received the highest offer from HMC, a chap called Van took over and arranged for Gary to come up to Fife and pick my car up. Gary arrived, inspected the car and after a quick phone call 'Back to the office' full payment of the agreed price was in my bank account before we finished doing the paperwork. Both Van and Gary were lovely guys to deal with and were able to answer all my questions without hesitation. I would thoroughly recommend HMC and Motorway if you are thinking about selling your car.

9 de junio de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank you so much for your kind review. We are pleased that you enjoyed your experience dealing with HMC and Motorway. You were a pleasure to meet.

Valorada con 5 estrellas sobre 5

Great service

Great service, couldn’t do enough for me. 100% would Recommend buying from here.

30 de mayo de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank you for taking time out to write this great review. It was a pleasure to do business with you and we look forward to do business with you again.

Valorada con 5 estrellas sobre 5

I sold my BMW X3 today to Hartlepool…

I sold my BMW X3 today to Hartlepool Motor Company via motorway.

I have never sold a car before and usually just part exchange, so I did not know what to expect. The whole process was simple from start to finish. Van and his team that collected my car were very professional/personable.

I would definitely recommend and would use in future!

Thank you again

Lindsay

5 de junio de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank you so much for your great review and thank you for choosing us to sell your car too.

Valorada con 5 estrellas sobre 5

Completely recommend

Completely recommend! Great service from Tim and a genuine pleasure to deal with, very pleased with my X4 M40d - Thank you!

31 de mayo de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank you David for your review. We at HMC are very pleased that you are enjoying your new purchase. It was a pleasure meeting you and we hope to meet you again soon.

Valorada con 5 estrellas sobre 5

Looking for high end cars.. look no further.

We have bought a couple of cars from here and have always had exceptional service. Very friendly and willing to go above and beyond to ensure we get the right car for us.

3 de enero de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thanks Mark for your great review. It was a pleasure to deal with you again.

Valorada con 5 estrellas sobre 5

Pleasure to deal with

Dealt with Hartlepool Motor Company when we sold our car on Motorway and was very impressed. We live in central Scotland and they sent two young men to pick up the car. Both of the men were friendly and knowledgeable. Within 20 minutes they had inspected the car reported to their boss and then the money for the car was deposited in our bank before they drove off. Wouldn’t hesitate to deal with them again.

14 de mayo de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank you Douglas for your review. It was a pleasure to meet and deal with you.

Valorada con 5 estrellas sobre 5

Really really good local garage!

Part ex’d my car for a gorgeous Audi A3 Saloon from HMC! Very quick and easy process and got a really good deal with my car I was part ex’ing too - one of the men from the valeting side of things seen me looking in the showroom and came out with the keys and left me alone to look… absolutely no pestering to buy (which is what really puts me off car shopping usually) but really good and helpful with the information when asked! The car had been in the Audi garage to be really well polished and upgraded diamond cut alloys etc before I bought it so was literally pristine, definitely a garage that cares about what they are selling. The car was spotless on the inside too when I got it and I have not had any issues at all in the 3 months I have had it.

My dad came with me to look at the car and was really impressed at how good this dealership was and how quick it was to sort everything - he will definitely be looking here first when he comes to buy a new one too!

Gorgeous car, lovely showroom & lovely staff!

2 de marzo de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank you so much for your kind review. It was a pleasure to meet both you and your Dad and we look forward to meeting you both again soon.

Valorada con 5 estrellas sobre 5

Transit Custom Rs

Sent an enquiry on the Tuesday, Tim got back quickly with all relevant information. Went through all the finance explaining everything. Deposit paid and arranged to travel up for collection on the Friday. Tim was very friendly and informative as I was new to driving an automatic. Van was immaculate as described. Extremely happy and would definitely deal with Hartlepool Motor Company in the future.

17 de marzo de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank you David it was a pleasure to meet you.Hope you enjoy your new purchase.

Valorada con 5 estrellas sobre 5

EXCELLENT SERVICE

Purchased a car from Hartlepool Motor Company. Could not be more pleased. They sourced the vehicle I wanted and at a great price. The sales staff were extremely helpful. (sometimes being a women and buying a car from a male is intimidating) They couldn't have been more professional. I recommend that you visit them before you visit anywhere Else. Ask for Tim or Van. Both were excellent

22 de mayo de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank so much for taking the time out write these kind words. It was a pleasure to meet you and we at HMC are really happy that you are delighted with your new purchase.

Valorada con 5 estrellas sobre 5

First of all10/10

First of all, let's just start off with 10/10
I'm so happy with my car and the service I received from these guy's, thank you so much for making it so easy 😊. Came down by train and was picked up from a train station, which was 30 minutes away from the showroom, drove to a BMW specialist to give it a once-over and learn about some of the features, from there we drove to the showroom and did some paperwork, had a chitchat and left with a smile 😃. Shout out to Tim and Van and I'll definitely be coming back in the future. Many thanks guy's 👍🏽 and thank you once again .

20 de mayo de 2023
Opinión espontánea
Logotipo de Hartlepool Motor Company

Respuesta de Hartlepool Motor Company

Thank You so much for your kind review. It was an absolute pleasure to meet you. Really pleased that you and your family love the car and it would be great to meet you again in the future.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más