Aaron the store manager was amazing!! Came back the following week to purchase a tilt and lift chair for my grandad and his help couldn’t have been better. Gave us information along every step and ke... Ver más
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Consulta las opiniones de los clientes
We had a fantastic experience buying a bed with one of your Salesman Connor. He took amazing care of us and was extremely helpful with everything. Very helpful as well with my disabled mother-in-law.... Ver más
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Today we went back to Harvey Norman’s at Holywood exchange we needed a new oven and we ended up leaving with a new oven, a sage barista express impress coffee maker and a shark flex style 5in 1 £1... Ver más
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Jayden was excellent in guiding us around, sharing information and answering our questions, which led to us returning the following day to buy our TV. Jayden made us think about where the TV should... Ver más
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Información sobre la empresa
- Tienda departamental
- Tienda de electrónica
- Tienda de muebles
- Tienda de ordenadores y accesorios
- Tienda de ropa de cama
- Tienda de sofás
Escrito por la empresa
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Información de contacto
4,6
Excelente
2 mil opiniones
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Gary and Matt provided a first class…
Gary and Matt provided a first class supportive service relating to a technical computer issue. Many thanks
11 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi There,
We're so glad to hear our team provided such first-class and supportive service with your computer issue. We truly appreciate your kind words!
Kind Regards,
Victoria
Very helpful in store
Very helpful in store. Delivery updates great. Delivery guys professional and super efficient.
11 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Valeria,
We're so pleased to hear about your positive in-store experience and that our delivery updates were helpful. It's wonderful that our delivery team was professional and efficient!
Many thanks,
Katie.
Excellent customer service
my customer advisor “Gab” was very informative, patient and swift in his responses in helping me compare laptops and which is best tailored to my needs!
10 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi there,
We're so happy to hear that our team member was informative, patient, and swift in helping you find the perfect laptop. We appreciate your kind words!
Many thanks,
Katie.
Sales assistant Ellie very knowledable and…
Sales assistant very knowledable and helpful
30 de agosto de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Roy,
We are so happy to hear that our sales assistant was knowledgeable and helpful during your visit. Thank you for your wonderful feedback!
Many thanks,
Katie.
Perfect delivery
Text came the day before and on the day another text gave a tracker and time for delivery. Perfect planning. Two men making delivery were quick and efficient, polite and courteous. They unpacked and placed the items. We are very happy with the service.
9 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi there,
We're so glad to hear that our delivery notifications and the efficiency of our delivery team made for such a positive experience! It's wonderful that they were able to unpack and place your items so quickly and courteously.
Many thanks,
Katie.
The delivery guys were great got the…
The delivery guys were great got the sofas in no problem and took all the packaging away with them
9 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi David,
We're so pleased to hear that our delivery team provided excellent service and took care of the packaging for you. Thank you for your positive feedback!
Many thanks,
Katie.
Jayden was really friendly and helpful…
Jayden was really friendly and helpful to us choosing our tv. Helped us take to our vehicle too which was really appreciated 😊
6 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Emma,
We're so happy to hear you had such a positive experience and that our team member was friendly and helpful in assisting you with your TV purchase. We appreciate you sharing your feedback!
Many thanks,
Katie.
Really pleasant pair of lads who…
Really pleasant pair of lads who delivered our sofa. On time and then carefully delivered and set up where we wanted it. Grand job.
8 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi William,
We're so pleased to hear about your positive experience with our delivery team! It's wonderful to know they were on time and carefully set up your sofa.
Many thanks,
Katie.
First class service
Delivery was on time and efficient. Installation went ahead with no problems.
8 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Edith,
We're so pleased to hear that your delivery was on time and efficient, and that the installation went smoothly. Thank you for your positive feedback!
Many thanks,
Katie.
Excellent professional service
Excellent professional service very tidy and polite
8 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Michael,
We're so pleased to hear that our service was professional, tidy, and polite. Thank you for your wonderful feedback!
Many thanks,
Katie.
On time with friendly team
On time with friendly team. Thank you
8 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Milena,
We're so pleased to hear that our team was friendly and punctual. Thank you for taking the time to share your positive experience!
Many thanks,
Katie.
Mark is a credit to your store
We had bought a settee somewhere else and has issues so got a refund and ended up checking out Harvey Norman and we were glad we did. We got talking with Mark who took a lot of time with us to help us find everything we needed and we ended up with a corner sofa and a couple of other items which totalled less than the one settee we had returned from a different shop which is fantastic. Marks extremely knowledgeable and so friendly and helpful and a credit to the store, any time we go back we look for him specifically.
Fast forward 2 years and we had an issue with the foam on our recliner parts of the sofa, Mark advised us to contact guardsman and they came out and said yes the foam had an issue but unfortunately this wasn't covered in their insurance/service. We rang the store and got speaking to someone (unsure who) as Mark was off that day and they told us tough luck as it had been over a year and is outside of any warranty they offered so we advised him we would be taking this further and the guy then decided to be a bit nicer and said oh no no no you have to email here about your sofa first before I could do that. We waited a few days and my husband rang back and got to speak to Mark who was brilliant and had our enquiry dealt with within 10 minutes, he told us that they would sort it for us as this shouldn't have happened within this timeframe and within the next week or 2 a guy came out to our home and completed the repairs there and then which was fabulous.
So thanks again Mark for your knowledge and help it was very much appreciated and we will defo return to this store for any future furniture purchases. I have put the date of our experience as August as it won't let me go back to the purchase date
Gill & Simon
17 de agosto de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Gill,
We are so pleased to hear about your positive experience with us, especially your interactions with our team member. It is wonderful to know that we were able to assist you in finding the perfect items for your home and that you found our team member to be knowledgeable and helpful. We understand that you encountered an issue with your sofa and appreciate your patience as we worked to resolve it. We are glad that we could ultimately address the problem to your satisfaction and that the repairs were completed efficiently at your home. We truly value your continued support and look forward to assisting you with any future furniture purchases.
Many thanks,
Katie.
Punctual & Polite
Punctual, arriving in time period and keeping client informed.
Removed old sofas and delivered new sofas efficiently.
Polite & well presented.
Set up and arranged furniture as requested.
Tidy.
7 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Carl,
We're so pleased to hear that our team provided such an excellent and efficient service. It's wonderful to know they were punctual, polite, and helpful with your new furniture.
Many thanks,
Katie.
Absolutely outstanding customer service…
Absolutely outstanding customer service following a difficulty entering a delivery address on the Harvey Norman website. Two people from their technical and customer service departments rang me and I received my goods within 24 hours. So unusual to get to speak to real human beings in 2026 and even better to get first class treatment. Couldn’t be more pleased. I shall be using this firm first from now on.
6 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Neil,
We are absolutely delighted to hear about your excellent experience with our customer service and technical teams. It's fantastic that we could resolve your delivery address issue quickly and efficiently, ensuring your goods arrived promptly. We truly appreciate your kind words and look forward to serving you again.
Kind Regards,
Ayushi
Very profesional and well mannered
5 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Andrew,
We're so glad to hear that you had such a positive experience with us. We always strive to be professional and well-mannered, and your feedback is truly appreciated!
Many thanks,
Katie.
Delivery to Broughshane
Very pleasant men. Set up as said. Very pleased with tracking system.
5 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Marlene,
We're so pleased to hear that our team was pleasant and that the setup met your expectations. It's also wonderful to know you were satisfied with our tracking system!
Kind Regards,
Ayushi
A proper department store
From the moment we walked in the door we felt valued. Staff were friendly and attentive but not pushy. There was a vast selection of goods available which were well displayed. In particular Bradley sorted us out with a problem we needed to solve with our TV and his recommendations worked a treat.
3 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Andy,
We're so pleased to hear you felt valued from the moment you walked in. It's wonderful that our team was friendly and attentive, and that our selection of goods was well displayed. We're especially glad that one of our team members was able to help you with your TV problem and that their recommendations were effective.
Kind Regards,
Ayushi
Harvey WHO?
Order confirmation etc, delivery 2 days, 1 week later, no dispatch, no response from their automated service, no way to speak to someone, online order says processing, processing what? Frozen peas?
Terrible
4 de septiembre de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Gianni,
We're truly sorry for the significant delay and lack of communication regarding your order. We understand your frustration and are actively investigating this processing issue.
Kind Regards,
Ayushi
I had the best shopping experience with…
I had the best shopping experience with Laurence at Harvey Norman. He was extremely helpful and knowledgeable. Nothing was too much trouble. He coped well with my mistake when I ordered a gas cooker and it had to be electric !!
Thanks Laurence
28 de agosto de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hello,
We're so pleased to hear about your positive shopping experience! It's wonderful that our team member was extremely helpful and knowledgeable, and that nothing was too much trouble. We appreciate your kind words.
Kind Regards,
Ayushi
Great place to shop
Great place to shop. Always has great offers on that beat other electrical retailers. Staff know their onions also.
27 de agosto de 2026
Opinión espontánea
Respuesta de Harvey Norman United Kingdom
Hi Justin,
We're so glad to hear you consistently find great offers and that our team is knowledgeable. It's wonderful to know you have such a positive shopping experience with us!
Kind Regards,
Ayushi
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