We used the Co-op for my husband’s funeral. From start to finish the team were absolutely brilliant, all our wishes were done with consideration, initially we made contact with Olivia who listened an... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The team at Heart of England Co-op Daventry are absolutely phenomenal. From start to finish, whilst planning our baby girl Harriet’s funeral, we were shown nothing but compassion, patience and car... Ver más
La empresa ha respondido
We were treated with respect by Janis from the moment we started the arrangements. We were taken through every part of the process and everything was explained to us really well. The funeral went ahea... Ver más
La empresa ha respondido
We would like to thank Sam and the entire team for their guidance and help. We cannot praise everyone there enough for their calm presence and patience whilst taking us through the most heartbreakin... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The Heart of England Co-op Funerals has always been committed to providing client families and their loved ones with the best possible level of care and support during a difficult time. Our colleagues are professionally trained to the highest standards. They understand the needs and feelings of the bereaved and the importance of spending time helping families to plan a funeral that truly reflects the life of an individual. In order for us to maintain the highest level of quality care and to continue improving our services, we have created five commitments that we will follow rigorously and strive to live up to ... #1. We’re available 24 hours a day, 7 days a week, so you’ll always have someone to talk to. #2. Every step of the way, we’ll explain all the options available to you. We’ll give you all the time you need to feel confident about making the right choices for you. Together we can create a completely unique and personalised service – the way you want it to be. #3. We will listen carefully to what you and your family want and offer a complete choice and flexibility in your arrangements. #4. Throughout, we’ll keep you fully informed of exactly what you can expect from us. All our documentation will be written in plain language and our estimate will outline charges in a fair and straightforward way. #5. We know our service can only be as good as the people who look after you and your family. That is why we continually invest in our people to provide a professional, respectful service. We ensure that our people have access to regular and ongoing training and accredited professional qualifications and we only recruit people who can demonstrate the behaviours required in our business.
The National Association of Funeral Directors
Code of Practice
We are proud to be members of the National Association of Funeral Directors (NAFD), who are the largest and most inclusive representative body for the UK funeral profession, the NAFD supports its members in delivering high standards of care for those who have died and provides bereaved people with information and assurance to help them choose a compassionate, professional and experienced funeral director that they can trust.
Established in 1905, the NAFD represents the entire spectrum of funeral directing businesses, including independent and family-owned firms, co-operatives and major funeral groups, NAFD represents more than 4,100 UK funeral homes, as well as international firms and suppliers to the sector – providing advice, advocacy, education and support to help them meet the highest professional standards.
Información de contacto
Whittle House, Foleshill Enterprise Park, Courtaulds Way, CV6 5NX, Coventry, Reino Unido
- 02476254859
- headoffunerals@heartofengland-coop.co.uk
- heartofenglandcoopfunerals.co.uk
4,9
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Made it easy for me during a tuff time
Made it easy for me during a tuff time. Very good at explaining what was happening. Very pleased with the service.
11 de mayo de 2026
Respuesta de Heart of England Co-op Funerals
Dear Louise,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Glad i chose you…
They will be either you each step of through way
My most inspiring moment is how the funeral director behaves when close to the corpse. That is the highest form of respect I have ever seen given to a corpse
I was glad I chose them
11 de mayo de 2026
Respuesta de Heart of England Co-op Funerals
Dear Christiana,
Thank you so much for taking the time to leave us your feedback and for sharing how respectful our Funeral Director Kim was towards your late husband . I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
A positive and personalised experience
Leah at HoE Funeral Care, Lower Holyhead Rd, Coventry helped to arrange a very personalised and unique funeral for my late brother. She took on board all our requests and went further by suggesting she and the pall bearers wear yellow ties (my brother's favourite colour) in his honour. At all stages of the process, I felt supported and listened to. Thank you, Leah and colleagues.
11 de mayo de 2026
Respuesta de Heart of England Co-op Funerals
Dear Mrs Salisbury,
Thank you for taking the time to leave us your feedback, and for your kind words about Leah, I am glad that we were able to be of service to you and your family during this difficult time with the loss of your late brother. I will be sure to share your review with both Leah, the colleagues at the funeral home and to the pall bearers involved.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Respuesta de Heart of England Co-op Funerals
Dear Robert,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Superb staff,so supportive and…
Superb staff,so supportive and professional. The lady who dealt with us was brilliant. PLEASE give her my thanks.
11 de mayo de 2026
Respuesta de Heart of England Co-op Funerals
Dear Mr Field,
Thank you for taking the time to leave us your feedback and for your kind words directly for Janet, I will let her know how you appreciated her, I am so glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
From the moment I stepped into the…
From the moment I stepped into the office on Ansty road I was treated with the utmost respect and compassion.And the way they looked after my son they treated my son as if he was only person they had to deal with.Staff was so considerate and compassionate.They went well above the care and duty that I have experienced at other funeral parlour.nothing was to much for them
11 de mayo de 2026
Respuesta de Heart of England Co-op Funerals
Dear Mary,
Thank you so much for taking the time to leave us your feedback. I am glad that we were able to be of service to you, your family and Douglas, during this difficult time. It makes me so proud to hear such kind words, I will make sure they get to see them.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
We are deeply grateful for your…
We are deeply grateful for your exceptional service Your guidance and The professionalism and care shown by your team were outstanding in every way. We truly appreciate the respectful arrangements made for our loved one. Thank you for making this process as peaceful as possible.
11 de mayo de 2026
Respuesta de Heart of England Co-op Funerals
Dear Philip,
Thank you for taking the time to leave us your feedback. I so proud to hear of how we were looked after you and your family during this difficult time, I will be sure to share with them your kind comments in recognition.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Excellent service from the Heart of…
Excellent service from the Heart of England Co-Op funeral services in Nuneaton .
The whole team were absolutely brilliant the way they looked after my late brother.
I would highly recommend to family and friends after this experience.
1 de mayo de 2026
Respuesta de Heart of England Co-op Funerals
Dear Paul,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
I can not speak highly enough of the…
I can not speak highly enough of the care and compassion we were treated with , through out the entire process, both our loved one and ourselves were treated with dignity and respect.
It made dealing with the death of our loved one easier and gave us confidence they were treated with respect every step of the way.
Samantha was without doubt the most caring and compassionate person, who made such a difficult time, easier and is the most dedicated and considerate person you could wish to deal with at a harrowing time.
Kerri the celebrant was fantastic and again made a difficult time easier and less harrowing. Both fantastic.
1 de mayo de 2026
Respuesta de Heart of England Co-op Funerals
Dear Helen,
Thank you so much for taking the time to leave us your feedback, at such a difficult time for you and your family. It makes me so proud to hear such lovely feedback about one of my colleagues, and I agree wholeheartedly with your summary of Samantha - I will be sure to pass on your kind words to both Samantha and Kerri so they get to see them!
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
On one of the most heartbreaking…
On one of the most heartbreaking experience of loosing my dad the staff at the foleshill branch where amazing, very helpful , respectfull and had empathy toward you and your lost one, great team.
7 de mayo de 2026
Respuesta de Heart of England Co-op Funerals
Dear Trudy,
Thank you so much for being able to let us know your feedback, it means a lot. I am truly pleased to hear of how our team have supported you and your family during this heart breaking time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
great caring staff
28 de abril de 2026
Respuesta de Heart of England Co-op Funerals
Dear Ian,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Jordan Shilton excellent funeral director
My son Steven and myself Jessica Bott spoke to a very nice young man Called Jordan Shilton at the Rugby Co- Op Funeral parlour after My beloved partner Michael Fredrick Wheeler passed away .
He was very kind and considerate he took care of me and my wishes and to a very high Standard. He arranged the funeral for me and everything he did was heartwarming.Everybody remarked what a well organised funeral it was.
11 de mayo de 2026
Opinión espontánea
Respuesta de Heart of England Co-op Funerals
Dear Jessica,
Thank you for taking the time to leave us your feedback, and in particular your kind words about Jordan. I am glad that we were able to be of service to you and your family during this difficult time during the loss of Michael.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Trudy was very polite and made sure everything went to plan
All good went above and beyond
28 de abril de 2026
Respuesta de Heart of England Co-op Funerals
Dear Samantha,
Thank you for taking the time to leave us your feedback, and in particular your kind words about Trudy. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Respuesta de Heart of England Co-op Funerals
Dear Gary,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Great service from the Heart of England…
Great service from the Heart of England Ansty Road Funerals. Everything went smoothly on the day thanks to all the teams efforts.
Many thanks
Sian Eales and Vicki Barber
27 de abril de 2026
Respuesta de Heart of England Co-op Funerals
Dear Sian,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Excellent Efficient Service
The staff were very kind, helpful and efficient and made our arrangements run smoothly. Excellent Efficient Service.
27 de abril de 2026
Respuesta de Heart of England Co-op Funerals
Dear Will,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
100% support
Jules looked after our bereavement, she understood the issues we were having and was very supportive. she chased up the different authorities to ensure the day went well and without issue.
29 de abril de 2026
Respuesta de Heart of England Co-op Funerals
Thank you for taking the time to leave us your feedback, and in particular your kind words about Jules. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Excellent service
I can’t thank the staff at both Daventry and Bilton Coop Funeral Homes enough for the service and organisation in arranging my late partner’s funeral. From planning, Chapel of Rest to the actual day itself. It was perfect we are so grateful.
24 de abril de 2026
Respuesta de Heart of England Co-op Funerals
Dear Karen,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Polite helpful staff in the office when…
Polite helpful staff in the office when planning the funeral
On the funeral day we were treated respectfully and kept informed the staff were extremely professional at all times
1 de mayo de 2026
Respuesta de Heart of England Co-op Funerals
Dear Natalie,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Absolutely amazing service
We cannot thank Joyce and her team more. Her keen attention to detail helped to make an incredible celebration of life, from knowing the perfect celebrant, funeral director and helping facilitate our wishes. 11/10 service, beyond any of our expectations.
29 de abril de 2026
Respuesta de Heart of England Co-op Funerals
Hi Matina,
Thank you for taking the time to leave us your feedback and in particular your kind words about Joyce. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.