Jay Patel,a very pleasant young man arrived promptly at our house to discuss our options for the funeral plan.He was thorough explaining every thing,and answering our questions.We decided on a plan... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Just had a very productive meeting with Gavin Paskin to arrange a funeral plan for my wife and myself. Gavin gave a very clear presentation and fully explained all the options available. For peace... Ver más
La empresa ha respondido
I had an appointment with Gavin, he arrived on time and put me at ease right away. He explaind the different plans to me in detail. I was very pleased with the plan I picked. Gavin was very knowled... Ver más
Our Client Consultant was Gavin Paskin, who presented as very professional and knowledgeable. A truly decent fellow whom it was a pleasure to welcome into our home for our consultation. Gavin explaine... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Golden Leaves Funeral Plans
Escrito por la empresa
About Golden Leaves Funeral Plans
Golden Leaves Funeral Plans is dedicated to helping individuals and families plan ahead with confidence, clarity, and peace of mind. We understand that thinking about funeral arrangements can be difficult, which is why our approach is built around compassion, transparency, and respect at every stage of the journey.
Our funeral plans are designed to protect loved ones from unexpected financial and emotional burdens, ensuring that personal wishes are clearly set out and honoured when the time comes. We offer a range of flexible options to suit different needs and budgets, with clear pricing and no hidden costs.
From the first conversation through to ongoing customer support, our team takes the time to listen, explain, and guide - never rushing decisions or using pressure-based sales tactics. Our knowledgeable advisors are trained to provide straightforward information, answer questions openly, and support customers in making informed choices that are right for them.
At Golden Leaves, we believe trust is earned through honest communication and dependable service. We are committed to high standards of customer care and continually review our processes to ensure clarity, compliance, and reliability.
Planning ahead is one of the most thoughtful decisions a person can make for their family. At Golden Leaves Funeral Plans, we are proud to play a role in helping people prepare with dignity, reassurance, and the comfort of knowing everything is taken care of.
Información de contacto
Galago House, 163 Brighton Road, CR5 2YH, Coulsdon, Reino Unido
- 0800 85 44 48
- info@goldenleaves.com
- goldenleaves.com
4,8
Excelente
6 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I had an appointment with Gavin
I had an appointment with Gavin, he arrived on time and put me at ease right away.
He explaind the different plans to me in detail. I was very pleased with the plan I picked. Gavin was very knowledgeable and he was very understanding.
I would recommend Golden Leaves to family and friends.
1 de mayo de 2026
Opinión espontánea
A comprehensive presentation
A comprehensive presentation given by Gavin Paskin.
Covered all points and explained everything thoroughly, We now have funeral plans for my wife and myself.
1 de mayo de 2026
Opinión espontánea
Choosing the right funeral plan.
Jay Patel,a very pleasant young man arrived promptly at our house to discuss our options for the funeral plan.He was thorough explaining every thing,and answering our questions.We decided on a plan and method of payment,and everything was seamless.We were very impressed with his professional presentation.
29 de abril de 2026
Opinión espontánea
Jay Patel came to visit me to discuss…
Jay Patel came to visit me to discuss funeral arrangements. He was informative and considerent, and explained the differences between the plans in an easily understandable way. I would recommend both Jay and Golden Leaves.
22 de abril de 2026
Opinión espontánea
Just had a very productive meeting with…
Just had a very productive meeting with Gavin Paskin to arrange a funeral plan for my wife and myself.
Gavin gave a very clear presentation and fully explained all the options available.
For peace of mind that we are now fully covered in the event of either of our deaths I would totally recommend Golden Leaves.
30 de abril de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Mr. Crosby,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very intrusive and rude just to see how…
Very intrusive and rude just to see how much you're worth! Lewis hung up on me because he can't handle legitimate emotional English language! Got it recorded.
Re your reply, I've emailed you twice with the phone recording.
30 de abril de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Mr. Bacharach,
Thank you for your review.
We are sorry to hear that your experience did not meet your expectations. We strive to provide supportive and clear service for everyone, and we apologise that this was not your experience.
We would value the opportunity to understand more about what went wrong and to address your concerns directly. If you’d be willing to contact us, please feel free to do so on 0800 85 44 48 so we can look into this further and support you where possible.
Kind regards,
Golden Leaves
Very satisfied
Efficient, responded to my enquiry quickly. Very professional, Gavin Paskin who came to see us was very informative and related to our needs
Pleasantly surprised and very happy with the cost
They were recommended by a friend
Would certainly recommend them
16 de abril de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Good morning,
Thank you for your review.
We’re so delighted Gavin was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Honest and informative advice.
We had decided to take out a funeral plan with Golden Leaves, and Gavin Paskin visited us this morning to discuss this. He was professional, respectful and totally thorough in his explanation of what was involved.
We would highly recommend him, and his company if you are considering doing the same as us.
23 de abril de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Mrs. Byfield,
Thank you for your review.
We’re so delighted Gavin was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Our Client Consultant was Gavin Paskin
Our Client Consultant was Gavin Paskin, who presented as very professional and knowledgeable. A truly decent fellow whom it was a pleasure to welcome into our home for our consultation. Gavin explained the procedure eloquently which made such a topic easy for us to follow through. Golden Leaves should feel proud to have such a delightful human being on their team.
21 de abril de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Mrs. Etherington,
Thank you for your review.
We’re so delighted Gavin was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
A new experience for myself the survivor
My husband and I only paid this plan last year and unfortunately, my husband suddenly passed away in March. I was devastated but was helped through the process by the local funeral service, provided by Autumn Leaves.
After this experience I would NEVER advocate a formal funeral plan again. Everything was handled professionally and with dignity, I was even asked if I wanted him dressed in his own clothes, which he was.
The lack of a formal service and funeral, I feel has helped me. I was kept updated regarding all of the plans for his final departure.
I knew the date of the cremation, and not having to sit through a formal service of final goodbyes helped the slow healing wound to continue its healing process without opening it sharply again.
I would and will advocate for Autumn Leaves. Wonderful and caring goodbye for my husband of 50 years.
14 de abril de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Mrs. Heaton,
Thank you for your review.
We are very sorry to hear of the passing of your husband, and we sincerely understand this can be an incredibly difficult time to find yourself in. We are so glad we have been able to support you during this time.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear that you felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
I’m with this company
I’m with this company, they were great and put my mind at rest, I would recommend them to my family and friends
16 de febrero de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Marion,
Thank you for your review.
Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Easy personable efficient communications
5 de marzo de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Alexandra,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Jay Patel was very informative
Jay Patel was very informative answered all our questions and put our minds at ease .. explained in detail the different plans available, we are now sorted thank you Jay for all of your help we will definitely be recommending Golden leaves.
14 de abril de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Amanda,
Thank you for your review.
We’re so pleased to hear Jay who arranged your plan was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Funeral plan enquiry
We emailed golden leaves to enquire about funeral plans and almost immediately received a call back arranged a visit from Gavin Paskin who gave us a very detailed presentation of the options available. We picked our plan, paid for it. All completed within 1 day. Great service, highly recommend.
8 de abril de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Good morning,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very helpful on home visit
Very helpful on home visit, good plans and at the right price
23 de octubre de 2025
Respuesta de Golden Leaves Funeral Plans
Dear Mr. Regan,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very clear and concise explanation…
Very clear and concise explanation which made us very comfortable with choosing the plan we wanted.
8 de abril de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Shaun,
Thank you for your review.
We’re pleased to hear that you received a full explanation and that all options were clearly discussed with you. Ensuring our customers have the information they need to make an informed decision is very important to us.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Effortless process with thoughtful assistance
Effortless process with thoughtful guidance and assistance. Much more affordable than their main TV advertising competitor, and not at all hard sell
7 de enero de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Patrick,
Thank you for your review.
We’re pleased you found the whole process straight forward and all options were clearly discussed with you. Ensuring our customers have the information they need to make an informed decision is very important to us.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Everything explained simply and no hard…
Everything explained simply and no hard sell.
4 de febrero de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Christine,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
The chap that came Jay Patel presented…ed
The chap that came Jay Patel presented the funeral plans very professional
It was precisely what we wanted a dual plan. There was no pressure it was very informal. We will recommend your company to our friends
23 de marzo de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Colin,
Thank you for your review.
We’re pleased to hear that you received a full explanation and that all options were clearly discussed with you. Ensuring our customers have the information they need to make an informed decision is very important to us.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
We have beatrn the weatherhe sdalesMan did a very comprehensive…
The salesMan did a very comprehensive presentation then without any pressure left the information for us to read. This we did and decided which plan best suited our requirements best. We then contacted the salesman and he returned and after a shor. discussion we signed up for the plan we'd decided on.
12 de enero de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Mike,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.