This foot brace is the best, most comfortable I have purchased, works great. Took a little while to get to me, but worth the wait. Will be ordering another one for sure
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Consulta las opiniones de los clientes
Wat een oplichters zijn dit, adverteren met een Nederlandse site, maar de troep komt gewoon uit China en als je t retour wilt sturen doen ze heel moeilijk. Vandaag de bestelling teruggestuurd naar C... Ver más
i received two pairs of shoes. They appear low quality, do not look as nice as in photos, but most importantly are not very wide. Be forewarned that the returns need to be sent to Denmark, making i... Ver más
Can't remember when last I received such good service and this is something that is lacking these days from companies. They have been awesome even when I needed an exchange to happen as I ordered the... Ver más
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This is my second pair of sandals Back for 2!
This is my second pair of sandals from hexocare. Once again, they are perfect for my ankle issue.
I will be happy to recommend this company to anyone who needs the expertise and kindness that hexocare delivers.
Product is good
Product is good. The delay was difficult for me as I wanted the shoes for travelling.
Hier tritt eine chinesische…
Hier tritt eine chinesische Verkaufsplattform als europäisches, dänisches Unternehmen auf. Mit der Aussage „Nur noch wenige Exemplare auf Lager” wird Druck aufgebaut. Erst später merkt man, dass die Ware aus China versendet wird. Dann ist es zu spät.
Das 14-tägige Rückgaberecht und die Kaufpreisrückerstattung sind gefälscht, da man das Paket mit Sendungsverfolgung (der dänische Verkaufsagent Mikkel Jensen macht darauf aufmerksam, da es ja verloren gehen könnte) nach China selbst bezahlen soll.
Anschließend werden 30 % Erstattung angeboten.
Wir hatten Diabetikerschuhe für 89,99 Euro (Bestellnummer HC3945DE) bestellt, doch es kamen normale chinesische Hausschuhe minderer Qualität, die eine ziemliche chemischen Ausdünstung hatten.
Hier kommen die Schuhe her und da müssen die auf eigene Kosten wieder zurück:
Empfänger: Wu Defu
Adresse: 5F, Building F6, Juyin Technology Industrial Park, No. 1 Ganli Road, Jihua Street, Longgang District
Stadt: Shenzhen
Provinz: Guangdong
Postleitzahl: 518100
Land: China
Telefonnummer: 13530753670
So ich habe das Geld zurück bekommen und so nur die Portokosten für die Rücksendung verloren, also statt 89,99 nur 25,49 €.
I slept better the first night of use
I slept better the first night of use. Living alone, I wasn't able to get an opinion on whether or not my snooring improved.
Cheap crap
Cheap, not what was advertised and delayed delivery. If i could id give the conpany a minus.
There was a mix up with the postage
There was a mix up with the postage but when I contacted Mikel at Hexo he tracked the shoes and arranged for them to be delivered. The shoes are for my husband who has problems with his feet and mobility. The shoes are comfortable and easy to slip in to. Thank you Hexo.
If I could give a zero I would
If I could give a zero I would. I ordered a pair of white sandals from this company. It took six weeks for them to arrive. They are tan. Not white by any stretch of the imagination. They would not refund my money because they said it’s just not the kind of white I was looking for. RUN AWAY! The shoes are of terrible quality. There is nothing orthopedic about them at all.
Rip Off
I bought a pair of sandals for $50, expecting built-in arch support, but they did not. It took 3 weeks to get them and now that I want to return them, I was first offered a $10 refund. Then it went up to $15. This company is a ripoff and I would not recommend their products or their business.
Poor in every aspect
Product took several weeks to arrive from China despite ordering from what I believed to be a UK based supplier.
When it finally arrived the knee brace was, cumbersome, hard and didn’t prevent my knee flexing backward despite this being the reason I bought the item. I couldn’t understand why a bit of plastic, some steel screws and fabric would cost so much. When I asked for a refund I was informed that they would only give me 20% refund due to the cost ( at my expense) of return would be more than the product. The product had to be returned to Denmark by the way! 🤔 I could also keep said product and sell it privately if I wished.
When I checked postage I was able to dispute this claim. I was then offered 30% refund. I refused and posted the product to Denmark. Customer service weren’t quite so friendly anymore.
Three weeks or so on I finally received my refund less the original postage costs to receive the item.
Very poor all round
Works great!
They seem to be working
Ordered my bunion helpers and so far so good 👍😊
They are separating the big toe very well.
Great experience
The product was as described on the website. They did an amazing job communicating where the package was and when to expect the product. Product works great, and I would buy from them again!
Extremely comfortable shoes
Extremely comfortable shoes, very helpful for my plantar fasciitis. Customer service is wonderful! They do take awhile to arrive but definitely worth the wait.
Good luck trying to return the item...
Item arrived, wasn't fit for purpose. Trying to return the item but have been waiting over two weeks for a response for a return. Terrible customer service with zero response
DO NOT PURCHASE !!!!
DO NOT PURCHASE !!!!! THEY HAVE 100% satisfaction but only give 20% refund !! So you wait weeks for the item then if if doesn’t work out you get 12 bucks. They state shipping costs are too high which is their reason. Their refund policy is not stating high shipping costs are on you as the customer.
Good product suitable for swollen feet
Good product suitable for swollen feet; backed up by very helpful staff with excellent advice. As such I was able to wear these attractive casual shoes with comfort,
having not been able to wear any of my own shoes for several months
I give it 5 Stars it works as…
I give it 5 Stars it works as advertised. I had several black moles around my eyes this pen removed them. There was some scarring but it healed in two weeks leaving my skin smooth.
Fantastic staff/customer service
Fantastic staff/customer service, from ordering through to delivery
Slipper wear vs. Outdoor wear.shoes
Found website through a Google search. Looking for a shoe that was not a flip flop. Very comfortable to wear. Would have liked a thicker sole. But once I tried it on, it was very comfortable to wear. They aren't exactly shoes I would wear out of my home. More like slipper wear. A thicker sole might make them look like less slipper and more outdoor wear. It was easy to order. Package was easy to track. Came in a timely manner. Thank you
Il was all OK !
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