Staff are always helpful and provide useful information and advice. They know their products and will patiently guide you through all the various options to ensure you make the right purchase. My who... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Dropped into the store to enquire about a Cyrus 40 PSU and the compatibility with our XR units after so much conflicting information online. Anna and Jesse were more than helpful. They quickly got us... Ver más
La empresa ha respondido
I had a reasonably high-end Cyrus/Quad/KEF system showing its age. The team at Holburn HiFi advised the best annd most cost effective upgrade path. I purchased a pair of Fyne-Audio 502 SP speakers, a... Ver más
La empresa ha respondido
Brilliant experience choosing my hifi upgrade. Jesse offered great options and fantastic demos, and nothing was too much trouble. Customer service is far better than other Glasgow hifi shops. Highly r... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de audio para el hogar
- también en la categoría
- Tienda de equipos de cine en casa
- Tienda de TV
- Tienda Hi-Fi
Escrito por la empresa
Online retailer of Audio and Visual equipment. Set apart from the rest by our in house experts that help our customers around the UK create their perfect home systems. Stores in Glasgow & Aberdeen.
Información de contacto
441 Holburn Street, AB10 7GU, Aberdeen, Reino Unido
- 01224 585713
- info@holburnonline.co.uk
- holburnonline.co.uk
4,8
Excelente
513 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Buying hifi equipment
Immediate response on buying item,as described ,happy with price,well packaged, quick dispatch, courier used DHL very poor lied and left at wrong address on pavement beside road luckily saw email an retrieved quickly so all ended well.
15 de febrero de 2026
Respuesta de Holburn Online
Hi Andrew,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Good reliable and fast service
13 de febrero de 2026
Respuesta de Holburn Online
Hi John,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Respuesta de Holburn Online
Hi Peter,
Thank you very much for taking the time to leave us a review. We are pleased that you had a good experience. If you feel there was something we could have improved on, please do let us know.
Kind Regards,
Holburn Online
Fantastic service at Glasgow Audio.
Fantastic service at Glasgow Audio.
If you need help deciding what to buy, you've come to the correct place at Glasgow Audio.
5 de febrero de 2026
Respuesta de Holburn Online
Hi Stewart,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Once again a very good shopping…
Once again a very good shopping experience at Glasgow audio. I popped into the shop to purchase the Ruark R410 which they had in stock. Another happy customer.
7 de febrero de 2026
Opinión espontánea
Respuesta de Holburn Online
Hi Brian,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Needing my old hi-fi repaired I looked…
Needing my old hi-fi repaired I looked at the reviews and thought this looks good. But after going on their website and leaving messages and emails they have failed to respond to any of them, which is frustrating. Finally received an answer, after I posted a review, saying they couldn't repair it as it was old and not one of their mainline brands and to try elsewhere.
9 de febrero de 2026
Opinión espontánea
Respuesta de Holburn Online
Hi Charlie
Thank you for your feedback.
We're very sorry your email/message went unanswered.
We offer in-house repair services and warranty claim facilitation for selected items only. Typically for current items that fall into our official mainline brands.
As such we would be unable to repair your Akira tapedeck. We recommend contacting a vintage Hi-Fi repair specialist for jobs like this. Jim at JSL electronics worth a look.
Best Regards,
Holburn Online
Respuesta de Holburn Online
Hi William,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Wait time
Every day foy4 days received e mail cancelling my delivery after getting time off work This was not Holborn fault.it was H D L delivery service
31 de enero de 2026
Respuesta de Holburn Online
Hi Kim
We're very sorry to hear you experienced such a delay from DHL and inconvenience to your work schedule. We understand how frustrating that must be.
We depend on courier services to deliver our items in a timely manner across the UK, however we have no direct control over DHL when it comes to local delivery/depot problems.
We shipped your order same-day as the order was placed with us on a 24 hour service, it's very dissapointing to hear that DHL have let you down.
Thank you for your feedback.
Best Regards,
Holburn Online
I'm very happy on receiving my Atlas 5…
I'm very happy on receiving my Atlas 5 Din cables from Holburn. They have enhanced my hi-fi system too a different level. I'm hearing instruments never heard before in my varied CD collection. Special thanks goes to Jesse for that special touch.
4 de febrero de 2026
Respuesta de Holburn Online
Hi Robert,
Thank you very much for taking the time to leave us a review. We are pleased that you had a good experience. If you feel there was something we could have improved on, please do let us know.
Kind Regards,
Holburn Online
Great experience!
I had a great experience with Jesse at Glasgow Audio.
I went in looking for advice on upgrading the cartridge on my Rega Planar 1 Plus and ended up having a really relaxed, honest and helpful conversation.
Jesse took the time to understand my system and how I actually listen to music, rather than pushing the most expensive option.
He recommended a Nagaoka cartridge, handled the installation and setup free of charge, and explained everything clearly and without any pressure.
The result has been fantastic — a warm, engaging sound that fits my system perfectly and has genuinely made me enjoy my records even more.
It’s refreshing to deal with someone who clearly knows their stuff and puts musical enjoyment first.
Highly recommended if you’re looking for proper advice and a friendly, knowledgeable service.
24 de enero de 2026
Respuesta de Holburn Online
Hi Andrea,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Very quick and helpful customer service.
14 de enero de 2026
Respuesta de Holburn Online
Hi Andrew,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Got the right object on time
21 de enero de 2026
Respuesta de Holburn Online
Hi Rupert,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Great customer service
Fantastic service start to finish.
Even provided me with a loan of an item until the correct one came into stock.
Highly recommended.
17 de enero de 2026
Opinión espontánea
Respuesta de Holburn Online
Hi Kenny,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Fine online purchase experience
Good online shop and keen price for Audioquest optical cable. Delivery tracking facility was excellent and courier phoned before arrival at my home. Delivery time not as prompt as Amazon which sets the benchmark in this regard but, on this occasion, Amazon was more expensive for this item.
7 de enero de 2026
Respuesta de Holburn Online
Hi Steve,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Respuesta de Holburn Online
Hi Ali,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Respuesta de Holburn Online
Hi Mark,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Replacement cartridge
I was given excellent advice about which cartridge to buy as a replacement for my 40+ year old item. The delivery was super fast so that was good too.
I would have given five stars had I been asked for a signature on delivery and there was a delivery note . Happily things turned out well.
5 de enero de 2026
Respuesta de Holburn Online
Hi Neil,
Thank you very much for taking the time to leave us a review. We are pleased that you had a good experience.
Kind Regards,
Holburn Online
Very fast delivery
Very fast delivery, very friendly service and good price.
15 de enero de 2026
Opinión espontánea
Respuesta de Holburn Online
Hi Ian,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Excellent staff
Excellent staff, knowledgable, very pleasant and go out of their way to make sure that the customer is happy. I have total faith in all of the staff at Glasgow Audio that's why I have been a customer for about 10 years and would never think of going to any other audio shop.
8 de enero de 2026
Respuesta de Holburn Online
Hi Malcolm,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Item delivered promptly and well…
Item delivered promptly and well packed. Very clear communication. Ex demo pre amp in perfect condition with original packaging and accessories.
Many thanks.
31 de diciembre de 2025
Respuesta de Holburn Online
Hi Neil,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.