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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff are always helpful and provide useful information and advice. They know their products and will patiently guide you through all the various options to ensure you make the right purchase. My who... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dropped into the store to enquire about a Cyrus 40 PSU and the compatibility with our XR units after so much conflicting information online. Anna and Jesse were more than helpful. They quickly got us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a reasonably high-end Cyrus/Quad/KEF system showing its age. The team at Holburn HiFi advised the best annd most cost effective upgrade path. I purchased a pair of Fyne-Audio 502 SP speakers, a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant experience choosing my hifi upgrade. Jesse offered great options and fantastic demos, and nothing was too much trouble. Customer service is far better than other Glasgow hifi shops. Highly r... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de audio para el hogar
  2. también en la categoría
  3. Tienda de equipos de cine en casa
  4. Tienda de TV
  5. Tienda Hi-Fi

Escrito por la empresa

Online retailer of Audio and Visual equipment. Set apart from the rest by our in house experts that help our customers around the UK create their perfect home systems. Stores in Glasgow & Aberdeen.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

513 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(513)

114 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

The item hasn't arrived and I haven't…

The item hasn't arrived and I haven't had any communications. I emailed yesterday politely requesting an update on the order after a week of silence and didn't even get a reply.

5 de enero de 2026
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Owen

Our apologies for the lack of communication, your email got caught in our Junk filter on Sunday Afternoon when the shop is closed and unstaffed, we don't re-open until Tuesdays. When we've tried to call you there is no option for leaving a voicemail.

We strive to get every order delivered within 2-3 Business Days, usually within one day most times, stock permitting. Your current order is due with you tomorrow, the first order was delivered to you within 1 day of you placing your order.

We appreciate your feedback.

Kind Regards,
Hoburn Online

Valorada con 5 estrellas sobre 5

Helpful staff and easy process

An easy transaction to complete online and friendly, helpful staff to talk to for clarifications. Overall a really easy, efficient and helpful process.

30 de diciembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Jonathan,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Hegel 190v. Holborn Online - great service

I purchased a Hegel 190v from Holburn online on the Sunday before Christmas. It was an ‘open box’ offer that was too good to miss. To my amazement, I received the shipping notice on the same day. It was picked up on the Monday and delivered on the Tuesday. Many thanks for your brilliant service. Although it was ‘open box’, it had all the original packing and in perfect condition. I might add that it has totally transformed my Dynaudio Special 40 speakers. My music has been taken to another level. Money well spent! I would have no hesitation in recommending Holburn online. Many thanks.

21 de diciembre de 2025
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Respuesta de Holburn Online

Hi John,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Great customer service and a vey good…

Great customer service and a vey good selection of high quality audio equipment.
Fast and secure delivery

19 de diciembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Barry,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Great service

Great service! Hard to find spare parts, in stock, competitive price, delivered soooo quickly and realistic delivery price.

18 de diciembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi There,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

I went back to Holburn HiFi in Aberdeen…

I went back to Holburn HiFi in Aberdeen , 38 years after buying my first system from them, to upgrade my Dual 505 turntable. The staff had all changed but I still got the same knowledgable advice, the same friendly service and a choice of high quality products.
My only complaint was the price of their turntables has gone up a lot!!:-)
What a great store and glad to see they are still there and doing well after all this time.
Well done and many thanks for all your help for my 60th!

16 de diciembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Ian,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Upgraded at no extra cost to me

Sold out of last cable listed online so Holborn sent me the next cable in the range at no extra cost despite being a little more expensive. You can’t ask for or expect a better response than that.

9 de diciembre de 2025
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Respuesta de Holburn Online

Hi Des,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Open Box sale speakers

Open Box sale speakers
Arrived mint condition
Promptly
Highly recommend

2 de diciembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Matt,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

It was an excellent experience

It was an excellent experience! From start to finish it was efficient, friendly and helpful. The goods were as described and had been handled well all the way from Scotland to my home. Comms were quick and exactly as needed. I would highly recommend this dealer.

3 de diciembre de 2025
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Respuesta de Holburn Online

Hi Vaughan,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Seamless transaction

Seamless transaction. Sorry for the delay in responding but had to wait for my hifi guru to set it up. I’m a very happy person 👍

17 de noviembre de 2025
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Respuesta de Holburn Online

Hi Steve,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Super service

Super service, great price and fast delivery!

22 de noviembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Pat,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Good stuff

As usual, a great store with great people.

27 de noviembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Paul,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Valorada con 5 estrellas sobre 5

Very prompt

Very prompt, efficient and helpful service - particularly when I inadvertently put down the wrong collection point!

26 de noviembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi there,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Relaxed and all about the music

It was my first time visit to Holburn Online and we were made to feel very welcome. I had just bought my first turntable after many months of thinking about it, a Rega Planar 3 RS. Christian showed us how to set it up in the listening room and he played a few records for us. I had also been contemplating upgrading my speakers but was honestly lost in what to go for considering my budget. The speakers I had were more than adequate but in a large living room, although they had a lot of detail, they lacked the bass to fill the room. Christian demonstrated some Fyne Audio floorstanders and I was sold. I know it's a cliche, but I heard deep bass drums on a very familiar song that I had never heard before. The speakers were amazing. Christian was more than patient with us as we played many tracks that morning and we hadn't even requested a listening appointment. Christian explained everything thoroughly and never pressured us to buy, just was laid back and looked like he was enjoying the songs along with us. We had to look through their vinyl collection, but had to stop as they had so many excellent records, otherwise I would have spent much more than I already had. Having recently moved to the Aberdeen area, I was wondering where I should buy my next hifi items from and I am more than glad that I went to Holburn Online. Thanks very much for your help and guidance Christian, you've got yourself another long term customer, I'll be in to check out your LPs soon, but not too soon :-)

22 de noviembre de 2025
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Respuesta de Holburn Online

Hi Robert,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Hi-Fi

Valorada con 5 estrellas sobre 5

Quick and great help and service !

14 de noviembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Tamas,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Incredible experience at Glasgow Audio…

Incredible experience at Glasgow Audio helped the team helped me pick out my first MC cartridge and pre amp then when I went to pick it all up they even fitted the cartridge to my turntableand even helped me to the car with it all .
Fantastic service.
Long live Glasgow Audio

22 de noviembre de 2025
Opinión espontánea
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Steven,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Valorada con 5 estrellas sobre 5

No issues with the product

No issues with the product. Faultless service.

3 de noviembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Bill,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery

25 de octubre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Paul,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Fantastic service

Fab, fast service. Great communication on order.

7 de noviembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Greig,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

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