Staff are always helpful and provide useful information and advice. They know their products and will patiently guide you through all the various options to ensure you make the right purchase. My who... Ver más
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Dropped into the store to enquire about a Cyrus 40 PSU and the compatibility with our XR units after so much conflicting information online. Anna and Jesse were more than helpful. They quickly got us... Ver más
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I had a reasonably high-end Cyrus/Quad/KEF system showing its age. The team at Holburn HiFi advised the best annd most cost effective upgrade path. I purchased a pair of Fyne-Audio 502 SP speakers, a... Ver más
La empresa ha respondido
Brilliant experience choosing my hifi upgrade. Jesse offered great options and fantastic demos, and nothing was too much trouble. Customer service is far better than other Glasgow hifi shops. Highly r... Ver más
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Información sobre la empresa
- Tienda de audio para el hogar
- también en la categoría
- Tienda de equipos de cine en casa
- Tienda de TV
- Tienda Hi-Fi
Escrito por la empresa
Online retailer of Audio and Visual equipment. Set apart from the rest by our in house experts that help our customers around the UK create their perfect home systems. Stores in Glasgow & Aberdeen.
Información de contacto
441 Holburn Street, AB10 7GU, Aberdeen, Reino Unido
- 01224 585713
- info@holburnonline.co.uk
- holburnonline.co.uk
4,8
Excelente
513 opiniones
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Anna at Holburn Audio was fantastic
Anna at Holburn Audio was fantastic. I walked in off the street and was met with a warm friendly welcome. I had a rough idea of the setup I was looking for and Anna set up roughly what I was after. Obviously the whole online catalogue isn’t in the shop but there was enough to give me ideas of the setup I was after. Nothing was too much effort and various speakers were brought in and out for me to listen to. The ones I eventually chose were a pair of trade in Bowers and Wilkins. I’d never thought about buying trade in equipment, but the speakers were for me, the ideal ones for my setup and half the normal retail price, so a bargain.
The overall package was slightly more than my budget, but well worth the wee extra to get the sound quality spot on.
14 de junio de 2025
Opinión espontánea
Respuesta de Holburn Online
Hi Gordon,
Thank you so much for leaving a great review! You've been an absolute joy to work with and I'm so happy we found the perfect system for you. You're always welcome back at any time.
Kind Regards,
Anna
What an amazing company
What an amazing company. Anna in the Glasgow branch has been so informative and helpful with my order, including being patient with me and Sam in the Aberdeen branch has an incredible knowledge of older amps and speakers. Between the two of them, they’ve helped narrow down the product suited for me. Very professional, very knowledgeable and excellent customer service. Highly recommended. Thanks for all your help.
12 de junio de 2025
Opinión espontánea
Respuesta de Holburn Online
Hi Alan,
Thank you so much for your kind words! We're thrilled that you're satisfied with our service. You've been a delight to work with and we hope you love your hi-fi when you've got it up and running.
Kind Regards,
Anna
Great company
Great company. Very helpful and made purchase a pleasure. Communication excellent throughout the purchasing. Would certainly do business with them again.
27 de mayo de 2025
Respuesta de Holburn Online
Hi Brian,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Lack of communication
Lack of communication. Firstly, it was not obvious when placing the order that the item was not in stock. I then got an email a couple of days later saying it was expected to be in "early next week" and would then be shipped for next day delivery. I emailed back asking if I would get DHL tracking information so I could request to leave in a safe place. No response as yet, and no delivery as of Tuesday night, and no notification of a delivery date. Update: got a response, hopefully will get delivered next week now—we'll see how it goes.
27 de mayo de 2025
Respuesta de Holburn Online
Hi Andrew
We apologise for any uncertainty with our communications, Sam has now been in touch and outlined the full delivery ETA and expected timescale.
Your feedback is incredibly valuable and we will strive to make our communications process better in future.
Kind Regards,
Holburn Online
Sorted out my problem professionaly
16 de mayo de 2025
Respuesta de Holburn Online
Hi Alan,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Purchases, Arcam A25 and Atlas Equator Achromatic 3.5 Speaker cables
Just really good customer service, coupled with really competitive prices for both my purchases!
3 de mayo de 2025
Respuesta de Holburn Online
Hi Keith,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Really nice people I returned amplifier…
Really nice people I returned amplifier no trouble easy to do very helpful brilliant
1 de mayo de 2025
Respuesta de Holburn Online
Hi John,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Respuesta de Holburn Online
Hi Craig,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Outstanding throughout
Outstanding throughout . Alan’s snd Josh did a fsntastic job completing the installation and a 5 star delivery on quality snd timeliness . Outstanding work . Thanks guys !
2 de mayo de 2025
Opinión espontánea
Respuesta de Holburn Online
Hi Edward,
Thanks for leaving us the 5 stars review! I'll make sure to let Alain and Josh know! :)
Kind Regards,
Glasgow Audio
Fantastic product and service
Fantastic product and the service at Holburn (Glasgow Audio in my case) was truly excellent. One star removed because I was never made aware of the delivery time. Other than that, the experience was top notch. I’d definitely recommend.
25 de abril de 2025
Respuesta de Holburn Online
Hi Stuart,
Thank you very much for taking the time to leave us a review. We are pleased to hear that you had a good experience.
Apologies for any inconvenience caused in the delivery time! we always try our best to get items out by next day delivery.
We look forward to seeing you again!
Kind Regards,
Glasgow Audio
Glasgow branch is the only audio outlet…
Glasgow branch is the only audio outlet I know that allows you to audition turntable catridges (in-house).
Jesse had three turntables armed and good to go when I arrived. The listening experience was invaluble and it what good to discuss- in a relaxed manner-the various options before settling on the one for me.
As hassle-free as buying hi fi ever can be! Thanks Jesse.
29 de abril de 2025
Opinión espontánea
Respuesta de Holburn Online
Hi Joseph,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Replacement of a damaged Rega turntable lid
Good service - helpful staff & prompt delivery of my item
15 de abril de 2025
Respuesta de Holburn Online
Hi Calum,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Still a good service by phone
Although I bought my purchases by phone it still is very good service. Friendly and helpful staff to help with my purchase.
10 de abril de 2025
Opinión espontánea
Respuesta de Holburn Online
Hi David,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
ordering was easy and quick delivery
I absolutely love the turntable I purchased from Holburn. ordering was easy and quick delivery. The turntable arrived in perfect condition, complete with the instruction manual and all necessary parts. After setting it up, the sound quality really to be just outstanding. I'm satisfied with my purchased
5 de abril de 2025
Opinión espontánea
Respuesta de Holburn Online
Hi Leo,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Respuesta de Holburn Online
Hi Iain,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Excellent service.
The item arrived in good time, and in perfect condition. I have played my record player, with the new stylus, and the records play beautifully. The service I received, when buying the aforementioned, was excellent.
30 de marzo de 2025
Respuesta de Holburn Online
Hi Andrew,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Excellent Customer Service
My item was damaged in the post but it was resolved quickly and promptly. I appreciate the excellent customer service.
25 de marzo de 2025
Respuesta de Holburn Online
Hi Olly,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Absolutely impeccable service 🤩👍 from…
Absolutely impeccable service 🤩👍 from Holborn Online.
Following online chat to discuss my enquiry, I was met with prompt, great service and a link to place my order. Excellent communication via email and goods despatched same day. Sadly the Royal Mail delivery arrived the next day with an empty Jiffy bag!!! I contacted Holborn immediately and Jesse provided faultless customer service and replacement order received by the next day. Can’t recommend the company and particularly Jesse highly enough. Thank you
29 de marzo de 2025
Opinión espontánea
Respuesta de Holburn Online
Hi Jayne,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Great guy, very helpful
Great guy, very helpful, very professional, helped me out in a very short time, brilliant!! Will definitely recommend. Think his name was Jesse
28 de marzo de 2025
Opinión espontánea
Respuesta de Holburn Online
Hi Luke,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Quick delivery and well packaged
Quick delivery and well packaged. Discounted price too. Worth the purchase.
12 de marzo de 2025
Respuesta de Holburn Online
Hi Darin,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
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