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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff are always helpful and provide useful information and advice. They know their products and will patiently guide you through all the various options to ensure you make the right purchase. My who... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dropped into the store to enquire about a Cyrus 40 PSU and the compatibility with our XR units after so much conflicting information online. Anna and Jesse were more than helpful. They quickly got us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a reasonably high-end Cyrus/Quad/KEF system showing its age. The team at Holburn HiFi advised the best annd most cost effective upgrade path. I purchased a pair of Fyne-Audio 502 SP speakers, a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant experience choosing my hifi upgrade. Jesse offered great options and fantastic demos, and nothing was too much trouble. Customer service is far better than other Glasgow hifi shops. Highly r... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de audio para el hogar
  2. también en la categoría
  3. Tienda de equipos de cine en casa
  4. Tienda de TV
  5. Tienda Hi-Fi

Escrito por la empresa

Online retailer of Audio and Visual equipment. Set apart from the rest by our in house experts that help our customers around the UK create their perfect home systems. Stores in Glasgow & Aberdeen.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

513 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(513)

114 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Faultless customer service

Called the Glasgow store first thing on Saturday morning asking for cartridge advice for my turntable.

Long story short - I was in the car and on my way to the shop and Jesse provided me with non-pushy advice and I left a brand new cartridge which he set up and calibrated for me.

I can't fault his customer service. A credit to the company.

20 de septiembre de 2025
Opinión espontánea
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi there,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Valorada con 5 estrellas sobre 5

Good retailer

Good retailer, quick shipment and product as specified

10 de septiembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Edward

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

I had a good experience I found Anna at…

I had a good experience I found Anna at Glasgow Audio to be helpful and patient.

11 de septiembre de 2025
Opinión espontánea
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi there

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Valorada con 5 estrellas sobre 5

Recently purchased a turntable from…

Recently purchased a turntable from Holburn online. Excellent communication from Jesse on the online chat through to the actual purchase. Highly recommend store, would definitely use again.

27 de agosto de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Robert

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Veronica

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Valorada con 5 estrellas sobre 5

Recently bought a ex demo av processor…

Recently bought a ex demo av processor from Holburn Glasgow. From start to finish the process was super easy. They kept me up to date with the progress of the sale. The processor arrived the next working day, well packed and in perfect condition. Will definitely use again in the future.

9 de agosto de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi David

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Wonderful

Customer service was impeccable and over the moon with my new set up. Thank you!!

4 de agosto de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Levis,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Good price and delivery will use them…

Good price and delivery will use them again.

7 de agosto de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Mr Sudders,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Updat109 proses on my order from jesse were…

Updates on my order from jesse were excellent. Couldn't ask for more

25 de julio de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Joseph,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Valorada con 5 estrellas sobre 5

Highly Recommended

Just a very quick review. I bought a full system from the Aberdeen shop. Christian was very attentive throughout the whole process. Having said I found that all the staff in the shop were both knowledgeable and helpful. Nothing much more to say except that I would strongly recommend Holburn Hi-Fi to anyone thinking about buying a full or part Hi-Fi system.

26 de julio de 2025
Opinión espontánea
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Peter,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Hi-Fi

Valorada con 5 estrellas sobre 5
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Tim,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Rega aria mk 2

Great product good price quick delivery.
Thanks holbourn online.

13 de julio de 2025
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Respuesta de Holburn Online

Hi Mr Patterson,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Great advise and help

Great advise and help. Item arrived next day.

27 de junio de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi ArneB,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Spendor A9 in piano black

Bought a beautiful pair of used speakers in fantastic condition..smooth process from start to finish..small delay in delivery due to the size but im happy with the purchase.

26 de junio de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Great overall service.

Helpful, friendly staff that sell great products. Advertised as received. Good communication and very useful after sales service. Highly recommended.

19 de junio de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Murray,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Excellent buying experience

Items promptly dispatched, delivered exactly as ordered and well packaged. Have purchased from them multiple times and will do so again.

25 de junio de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Guy,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Excellence.

Superb customer service. Above & beyond the norm. Whether you require practical help as I did or sound & honest advice on buying you are in safe hands with Jesse. Highly recommended. 10/10.

1 de julio de 2025
Opinión espontánea
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Damian,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Valorada con 5 estrellas sobre 5

Highly recommended!

I've owned a fair amount of hifi equipment in my time and demoed a lot of stuff. Today I had one of the best demo's at Glasgow Audio with Jesse at Great Western Road,Glasgow. Jesse welcomed us warmly into the demo room and was polite and very professional. We compared the Dali Rubikore 6 and 8's,with Naim amplification. I connected with Jesse almost immediately as I knew we understood each other regards speaker characteristics. He never rushed me, and listened to what I had to say and this made all the difference. Jesse is indeed a credit to Glasgow Audio and I hope he is recognised for his professionalism.

28 de junio de 2025
Opinión espontánea
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi James,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Valorada con 5 estrellas sobre 5

Great customer service and assistance…

Great customer service and assistance in helping me settle on a new system.
Jesse took time to understand my (and my wife’s!) requirements, and set it all up in our room so we can try it all out and make sure it is what we (both) are looking for. Happy customers.

27 de junio de 2025
Opinión espontánea
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Ian,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Valorada con 5 estrellas sobre 5

What a superb experience from start to finish

Well what can I say....
What a superb experience from start to finish.
Excellent communication. Excellent product knowledge and just the nicest lady, Anna, you would wish to meet. Nothing was too much trouble.
Anna conscientiously read and promptly replied to all of my emails, and there were many, she responded to all of my questions, requests and gave suggestions and detailed advice. I was instantly impressed from the very first detailed email from her.
The demo day arrived, I was greeted as a friend and offered refreshments.
The showroom was superb, the welcoming demo room was excellent, cool and comfortable.
My short list of equipment, Sonus Faber Olimpica Nova II, Sonus Faber Sonetto V G2 and Dali Rubikore 8' speakers, Cyrus 40 amp, Cyrus 40ST and Naim Unti Nova PE were present and playing upon arrival. Nice touch!
Speakers and components were duly swapped over and music listened too many times over. I was never rushed or felt pressurised. Remotes were given to me for me to control how I listened to the music, as low or high, as was suitable for the track played, from my track list, which Anna had all ready for us to listen too.
As each track finished, advice was asked for and personal thoughts were shared and options discussed.
This is such as stark contrast to a demo I had recently, with a conglomerate of a HiFi company, where not one of the items that I had asked to hear were present and the components on demo were 4 times the budget I had originally given. The salesperson took control and the music was deafening at times. A certain brand was constantly being pushed and the speakers I wanted to hear were dismissed, what on earth is the point of that.
I walked away from Holburn {Glasgow Audio showroom} having had a superb experience and felt no pressure whatsoever to commit to any purchase or forced into a different direction, just to sell me something they wanted me to buy.
I immediately ordered a superb system after the demo and felt everything I had asked for had been done, nothing was left.
Anna went away to crunch numbers and came back with a better price. The weight of near £16k, that I had squirreled away hidden in the sock drawer like a naughty secret, now put to good use and happily handed over for a system that I am proud of, with Zero buyers remorse over what I had spent, as after all this is a lot of money, but for a system I wanted, a demo done properly, advice without ulterior motives and a system that I will have for a long time, maybe my last? {Well until the Sonus Faber Olimpica Nova II g2 or Nova III g2 come out, then a call to Anna may be on the cards} :}
Now that ladies and gentlemen is how it is done properly
A wholehearted well done to the star of the show, Anna and the team.
Thank you

25 de junio de 2025
Opinión espontánea
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Paul,

Thank you so much for leaving a wonderful review! You've been an absolute pleasure to work with and I'm so happy we found the perfect system for you. Your kind words mean a lot to us as a small business and we strive to maintain this kind of service.
You're always welcome back at any time.

Kind Regards,
Anna

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