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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lisa made our holiday booking run so smoothly, it was a pleasure engaging with her. It was not an easy booking for her trying to get good flights to South America and the cruise. Lisa went the ex... Ver más

Valorada con 5 estrellas sobre 5

Great customer service. From my initial contact with holiday 2 requesting information Zak took charge of everything. He was extremely patient whilst explaining our package and what was included whil... Ver más

Valorada con 5 estrellas sobre 5

Just returned from our first ever cruise booked for us by Claudiu and had a great time. Everything went like clockwork and took the stress out of co ordinating flights, hotels and transfers. Thank you... Ver más

Valorada con 5 estrellas sobre 5

I was desperately trying to download boarding passes for our WizzAir flight from Venice to Luton without success. WizzAir's website kept taking me round in circles and not recognising my confirmation... Ver más

4,8

Excelente

TrustScore: 5 sobre 5

102 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(102)

102 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent after sales service

Excellent after sales service. Some companies provide really good pre-sales service because they want your booking and money. After that they don't care.

Holiday2 do provide excellent pre-sales service. However, they also provide excellent after-sales service. My thanks. once again, go to Kate for her very speedy response and resolution to my request. It really does make a difference to customers and makes it more likely that they will want to come back to Holiday2 in the future.

Well done and thank you, Kate.

14 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time booking with Paul and Holiday 2

This is the first time we have used Holiday 2 and our initial experience has been excellent. We dealt with Paul who is extremely knowledgeable and helpful who made the booking experience very easy. Paul will be our single point of contact for all aspects of our holiday, on itself a real benefit. Thank you

13 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have only been through the booking…

We have only been through the booking process so far, but Paul from Holiday 2 has been fantastic. Super professional and thoughtful, eager to make our trip very special and nothing is too much bother. He said he will be with us throughout the trip to make sure all is smooth. So far 5star Paul 🌟🌟🌟🌟🌟

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service!

On Wednesday, I had the great pleasure of arranging a holiday with Paul Spencer. He was extremely knowledgeable about all aspects of our trip and was thoroughly charming and helpful, as well as being so patient whilst we considered the different options open to us. He was very relaxed and happy to answer all our questions. I absolutely love the fact that Paul will be our contact from now until our holiday gets underway - this continuity is very refreshing in this day and age! Thank you Paul!

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

We have recently made a booking through Holiday2 with Paul. Everything was explained very well and advice given and most of all I like the fact that Paul will be dealing with all aspects of our booking right through to the end.
Such an informative and friendly man - I am glad we can get in touch with him for any of our queries regarding our booking.

27 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

This is really about a great guy called Paul…

This is really about a guy called Paul Spencer who works on the sales team at Holiday 2. I had alrady booked a cruise with them and not having much luck or feedback from the custoler relations team, so thought i would try the sales team and struck lucky with Paul.
Despite losing potential sales, he listened patiently to my complaint and issues, explained some of the causes, provided contact details and how to progress my case to ensure I got the right result and throughout it all remained utterly charming and very helpful.
so much so that instead of penning an official complaint regarding holiday 2 customer care, here I am writing a good review of the service Paul provided.
I will certainly seek to use him again for any future bookings - thanks Paul.

15 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Over the past two days, I have had the pleasure of dealing with Paul Spencer as we finalised the booking of a trip to Japan in 2028. Paul was very helpful, answering my many queries and responding with written confirmation of what we’d discussed via e-mail. He was very knowledgeable about the cruise ship we will be sailing with during the majority of our time away, which was extremely useful to us as almost-novice cruise goers. Paul was very friendly, very efficient and extremely polite at all times- a pleasure to deal with. I would heartily recommend using Holiday 2 to book your next trip!

17 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lana found my booking quickly and dealt…

Lana found my booking quickly and dealt with my request to send more info about the cruise element of the trip. I had not had info about all the extras like drink package. She promised to send all details and did so very promptly Thank you

17 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Paul extremely helpful

Paul was a pleasure to talk to. He was so helpful and took time to explain the itinerary. He ensured that we were given all the options necessary in regards to flights, accommodation and excursions making sure that our holiday would be the best experience it could be. I would definitely recommend Paul and Holiday2.

9 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Booking our holiday was easy

Booking our 2018(!) holiday was easy. Jordan was friendly and helpful, and the booking process on the phone was straightforward and quick. We received an email with all the confirmation details two working days later, as promised. So far, so good!

5 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently made a booking for a cruise

Recently made a booking for a cruise. Paul was our point of contact. He was very professional, knowledgable and helpful. Having decided what we wanted, Paul was able to advise and answer all our questions. This was our first experience of booking with Holiday2 and we are very happy with the whole process.

9 de junio de 2026
Opinión espontánea

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