Lisa made our holiday booking run so smoothly, it was a pleasure engaging with her. It was not an easy booking for her trying to get good flights to South America and the cruise. Lisa went the ex... Ver más
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Great customer service. From my initial contact with holiday 2 requesting information Zak took charge of everything. He was extremely patient whilst explaining our package and what was included whil... Ver más
Just returned from our first ever cruise booked for us by Claudiu and had a great time. Everything went like clockwork and took the stress out of co ordinating flights, hotels and transfers. Thank you... Ver más
I was desperately trying to download boarding passes for our WizzAir flight from Venice to Luton without success. WizzAir's website kept taking me round in circles and not recognising my confirmation... Ver más
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Jordan was Very helpful and very…
Jordan was Very helpful and very knowledgable, no question was too much.
Great experience
Jason answered all our questions and suggested a special offer upgrade which we accepted. The booking process was easy.
Top marks.
The sales agent was excellent. She was clearly knowledgable about all key details, as well as being very pleasant, patient and helpful as we explored different flight/cabin and price options.
Top marks.
Paul re Australia Bali
Booked for a party of 4 today, Paul was excellent throughout and made the the experience very easy, also giving many tips on visas, and the whole cruise, all in all a total stress free booking very helpful and knowledgeable.
thanks Paul
Its all about customer service!!!!
We had an absolutely fantastic experience working with Paul at Holiday2 while booking our cruise. From the very first conversation, Paul was attentive, knowledgeable, and genuinely committed to making sure every detail of our trip was perfect. He took the time to understand exactly what we were looking for and offered thoughtful recommendations that made the whole process feel effortless and exciting. His expertise and friendly approach gave us complete confidence that we were in great hands.
Tnx Paul!!!
Holiday2, Australia-Bali cruise
I contacted holiday2 after seeing a great deal for a cruise with travel zoo. I was pleasantly surprised with the response from Paul who helped me to review the full details of the cruise and gave me valuable advice about being on a cruise as this will be my first experience.
Paul was great with nothing too much trouble, I never felt under any pressure but with his knowledge of the cruise and advice about the ship we have booked and are very excited about our holiday.
I would recommend this company
Friendly, knowledgeable and professional
Contacted Holiday2 after seeing an offer for a cruise and spoke with Jordan, super helpful! He new both the cruise and offer I had seen and we worked through the booking, exploring the options available until I was completely happy with the selections. First rate service!
I sent an enquiry about a cruise
I sent an enquiry about a cruise, and within a half hr a very friendly young man named Jordan gave me a call, he could not have been more helpful. We checked the deck plan together and he helped with choice of cabin. Within a few hrs our cruise was booked
PAUL - Australia and Bali
Paul was professional and friendly on our first call to find out more information on the cruise around Australia and Bali. We then spoke again when he shared his extensive knowledge of the ship and Bali. There was no pressure to book just a genuine need to ensure we had all the information we needed. Paul helped us to choose the best cabin and gave us lots of assurance that he would continue to be there to answer any questions etc. Excellent customer service and we will definitely recommend. Thank you.
Jordan went above and beyond to help me…
Jordan went above and beyond to help me achieve the holiday that I wanted. He couldn't have been more helpful or more pleasant. A good experience for a first time cruiser. Highly recommend him.
My agent Paul was incredibly helpful
My agent Paul was incredibly helpful. His expertise and knowledge really helped me decide to book this trip.
He was so friendly and not pushy at all.
He genuinely wanted to help me book the right experience and also clearly jealous that he wasnt coming too lol
Great job Paul, thank you
Very helpful and clear and excellent value!
Jordan was my point of contact. He was kind, patient and explained everything to us as it was our first experience of a cruise. He gave helpful insights and was not patronising and went the extra mile. The booking processs was straightforward and he gave his contact number if we have further questions going forward. All excellent so far.
The agent Claudiu was very helpful with his knowledge, detailed information and customer care
The agent Claudiu was very helpful with my enquiries and gave me comprehensive information regarding my trip. Claudiu also helped to tailor my requirements and was available both on email and the phone. I was really impressed with the level of customer care I received.
Great booking experience with Holiday2
Great booking experience with Holiday2! I was on the Chat and said I wanted to talk to someone about booking a holiday. Jordan phoned me straight away and was really helpful. We have booked a cruise so there was a choice of cabins plus a choice of flights/departure airports. I then mentioned that we had never been to Athens before, so he asked if we would like a couple of days longer there to explore. He quickly found out costs and I was able to confirm the booking there and then. I was very impressed!
A Smooth and Pleasant Booking
I rang Holiday2 having see a cruise and stay offer, with a list of questions, all of which were readily answered by Jordan, who I found to be very helpful and knowledgeable and, most importantly, not at all pushy, such that I didn’t feel in any way pressured to close a deal. The London flights on offer were easily changed to suit our regional airports (MAN out LBA back) and an extra night’s stay added to our cruise departure, and all without busting the budget. Though I was given the welcome opportunity to go away and think about it, I nevertheless felt confident enough to book there and then.
Overall, a very smooth and pleasant booking.
Paul was so incredibly helpful in booking our holiday
Paul was so incredibly helpful in booking our holiday.
He was exceedingly professional and courteous and charming, and condiderately provided us with the best option to suit.
New Zealand Cruise
I have been looking for a cruise around New Zealand for some time. My daughter lives in Australia and linking a cruise together with a visit to her would be ideal.
I spotted a suitable cruise with a train journey across Australia. Perfect as part of our 50th anniversary celebrations.
I contacted Holiday2 and spoke to Paul. He answered all my questions and queries in a very friendly and efficient manner and sent all details via email soon after our conversation.
My wife and I discussed the full ins and outs of the trip and decided the same day to book.
I went back to Paul and we went through all the necessary details thoroughly. We paid the deposit and now have an amazing holiday to look forward to. Thanks to Paul for his expertise and professionalism.
Paul was quick to understand our requirements
We've been fortunate to have cruised many times. We are not loyal to any cruise line or travel company. So it was a relief to find that when we contacted Paul at Holiday2, a company we had no experience of, about a particularly attractive offer he was quick to understand our requirements. We set him a few challenges around hotel and flights and Paul soon had these sorted and we were able to book all within one day.
Excellent service
Excellent service from Zak. Nothing was too much trouble despite the numerous queries we had ! He had both excellent customer care and customer service skills. Looking forward to our cruise knowing that everything is organised and in place including all the small ‘tweaks’ we made to dates, hotels etc
Booking went well!
Review is for the booking process over the telephone with Claudiu. He was informative, polite and efficient.
Great.
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