Only issue was a lack of stock and hence a long delay in suppling the filters . Had to chase to get an explanation
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Consulta las opiniones de los clientes
Ebony was very helpful in making sure I ordered the right filter. The order & delivery went smoothly. The filter has not been fitted yet so not able to give 5 * until it has been fitted successfully.
Nick Taylor at Hotspot was at hand to assist with the ordering and fitting of our replacement filter cartridge! We also had a problem with our water flow and Nick yet again was super helpful in su... Ver más
La empresa ha respondido
Hotspot titanium. The best tap company we've came across, in our honest opinion they're leading the race in boiling water taps. With a titanium boiling water tank offering a 20 year warranty on al... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The Coolest Spot in the kitchen – both for your office and your home! The HotSpot Titanium offers an impressive 5-year parts & labour warranty on the entire system and an incredible 20-year tank warranty. The Titanium componentry will not corrode, nor will it impart any impurities into your drinking water. This new market trailblazer offers boiling water smooth flow and a great range of 3-in-1 tap finishes and styles. Both 4litre and 8litre base-units are amazingly compact and are respectively perfect for both medium and high demand. All variants include filtration system as standard!
Información de contacto
Studley Road (Secure Business Centre), B98 7LG, Redditch, Reino Unido
- +44 (0)20 3192 1428
- info@hotspot-titanium.com
- hotspot-titanium.co.uk
3,8
Muy bueno
203 opiniones
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Whatever happened to my old unit which…
Whatever happened to my old unit which failed prematurely and was send back for investigation and possible refund?
27 de marzo de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Very regrettable that you are awaiting a response that has to date not been forthcoming. Mr Bryce I will very much welcome a telephone conversation at your earliest convenience, see what can be done to turn this around for all concerned. Nick Taylor +447717683530
Excellent customer service and…
Excellent customer service and aftercare.
Outstanding product
Great value for money
Out of the 5 types of tap I have installed into commercial buildings, this is by far superior on performance, aesthetics and usability.
27 de marzo de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank so much for taking the time to give us such a positive review. "...far superior on performance, aesthetics and usability" this just makes our day! Long may this continue and team HotSpot very much look forward to being of continuing good service to you Reuben.
University Library new hot water tap from Hotspot
Great service from Hotspot, unit fitted and up and running within hours. The unit has been used extensively by students in the 4 weeks since fitting and has stood up to rigorous usage.
27 de marzo de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you Geoffrey for this wonderful feedback. Team HotSpot get a real buzz when customers are as enthusiastic about this most durable filtered boiling water system as we are! Nathan and the HotSpot team very much look forward to being of continuing good service to the University of Birmingham.
I love my tap and use it for…
I love my tap and use it for everything, I have never had an issue so I’m extremely happy and would recommend it for everyone.
I have a chrome swan neck shape and it blends in perfectly with my kitchen. I would never go back to a kettle
27 de marzo de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you Anna for such a positive review, you are a wonderful advocate for HotSpot Titanium not just being a saviour for hot drinks but also for cooking and numerous food preps. Delighted that you are happy to recommend, perhaps we should set up a refer-a-friend incentive! We love the chrome swan neck also, whilst we have alternative tap styles and tap finishes, the chrome swan neck is most often the best choice!
Respuesta de HotSpot Titanium
Thank you very much for this positive review. We very much look forward to being of continuing good service.
Great product
Great product, great support team and great sales team. Easy company to deal with
27 de marzo de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you very much for the kind review. At HotSpot Titanium we endeavour to surprise and delight wherever possible, it gives us a real buzz to get feedback like this. We very much look forward to being of continuing good service.
The service in terms of providing a new…
The service in terms of providing a new filter was excellent. The UK distributor sent me detailed instructions via email so I could do it myself, and his contact details if I struggled.
While I really like the tap itself, I would not recommend buying this product if you are left handed. I managed to burn myself twice and even considered having the tap turned around. However, as other people use it too, that was not really an option for me.
27 de marzo de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you so much for this wonderful review. As you suggest the tap orientation can be altered for left handed users albeit it then isn't as practical for right handed users. This is something we are considering for next generation product as we are always looking at ways in which we can improve.
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