Only issue was a lack of stock and hence a long delay in suppling the filters . Had to chase to get an explanation
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Consulta las opiniones de los clientes
Ebony was very helpful in making sure I ordered the right filter. The order & delivery went smoothly. The filter has not been fitted yet so not able to give 5 * until it has been fitted successfully.
Nick Taylor at Hotspot was at hand to assist with the ordering and fitting of our replacement filter cartridge! We also had a problem with our water flow and Nick yet again was super helpful in su... Ver más
La empresa ha respondido
Hotspot titanium. The best tap company we've came across, in our honest opinion they're leading the race in boiling water taps. With a titanium boiling water tank offering a 20 year warranty on al... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The Coolest Spot in the kitchen – both for your office and your home! The HotSpot Titanium offers an impressive 5-year parts & labour warranty on the entire system and an incredible 20-year tank warranty. The Titanium componentry will not corrode, nor will it impart any impurities into your drinking water. This new market trailblazer offers boiling water smooth flow and a great range of 3-in-1 tap finishes and styles. Both 4litre and 8litre base-units are amazingly compact and are respectively perfect for both medium and high demand. All variants include filtration system as standard!
Información de contacto
Studley Road (Secure Business Centre), B98 7LG, Redditch, Reino Unido
- +44 (0)20 3192 1428
- info@hotspot-titanium.com
- hotspot-titanium.co.uk
3,8
Muy bueno
203 opiniones
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Hotspot Titanium Tap
I needed a new filter and advise on how to fit it as well as another query. Scott gave me a call on Thursday and answered all my questions and by the following Monday I had my new filter as well as another call from Scott to make sure I was OK to install it.(which did end up being as easy as he said it would be) I am very grateful for his help and fantastic customer service. I would highly recommend this company and their products!!!
7 de abril de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you very much for such a great review Bee. Team HotSpot are delighted that you have enjoyed Scott's excellent customer service. We always endeavor to meet/exceed customer expectations and we very much look forward to being of continuing good service to you.
Quick delivery and easy installation
Quick delivery and easy installation. What more could i ask for?
6 de abril de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you very much for this excellent 5 star review! At HotSpot Titanium we always endeavour to impress. Hope you like the fabulous functionality as much as the quick delivery and easy installation. We very much look forward to being of continuing good service.
Very good communication and speedy…
Very good communication and speedy resolution of the issue. Impressive service!
3 de abril de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you very much for the 5 star review Iain. Great to hear back from you that the communication and speedy resolution makes for an impressive service! we very much look forward to being of continuing good service.
Respuesta de HotSpot Titanium
Thank you so much for the excellent review. We very much look forward to being of continuing good service.
Would never go back to a kettle!
This is a great product! We have just had it installed in our new offices. As an office fit out company we know all to well how messy and how slow boiling kettles are in offices. The design is great and the water comes out boiling, which can't be said for all 'boiling taps'. Would thoroughly recommend.
3 de abril de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you so much for such an excellent star rating and excellent review. It is so uplifting to have customers as motivated as us about our product and what it can do! HotSpot Titanium is as comfortable in the workplace as it is in the home. Thanks again for being a great customer, we look forward to being of great service.
Our HotSpot tap has changed our lives.
We decided on a HotSpot Titanium tap for our new kitchen 1 year ago and I must say it has changed our lives. For cups of tea or coffee it is so convenient producing instant boiling water. We have not used a kettle since having the HotSpot. Also to have boiling water on tap it speeds the cooking process and must save money.
It is good looking tap providing boiling water, as well hot and cold water.
3 de abril de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Brilliant! thank you so much for this positive review and for describing your HotSpot Titanium as 'life changing'. Indeed we could not agree more that once experiencing a proper instant boiling water solution, the wait for a kettle to boil becomes unthinkable. Thank you very much for being a HotSpot Titanium customer, we very much look forward to being of continuing good service to you.
Respuesta de HotSpot Titanium
Thank you very much for this 5 star review. We are delighted that your HotSpot Titanium experience has been 100% positive thus far and we look forward to keeping this up!
Hotspot tap
Nathan has been so helpful. He responds to my emails straight away, is very helpful and a pleasure to deal with. The service is great and I can’t recommend hotspot titanium highly enough.
3 de abril de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you so much for this 5 star review. It will be a pleasure to share your comments with Nathan and the wider team. We do always endeavour to be responsive to all customer requirements and it's great to get this feedback. We very much look forward to being of continuing good service.
An excellent boiling water tap
An excellent boiling water tap, looks good and functions very well with a nice smooth flow at a touch of a button, can't fault it.
3 de abril de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you so much for this excellent review. Delighted that both the look and the functionality of HotSpot Titanium are meeting and dare I say exceeding your expectations! We very much look forward to being of continuing good service.
Extremely helpful and efficient
Extremely helpful and efficient. Highly recommend
2 de abril de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you very much for this most positive star rating Michelle, this is very much appreciated and makes our going that extra mile all worthwhile. We very much look forward to being of good continuing service.
Best and easily the safest kettle tap I…
Best and easily the safest kettle tap I have used. Guaranteed 100 degrees water with no splash. 20yr guarantee with the tank and 5 years with the tap itself. 👌
2 de abril de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you so much for such a positive review Stephen, delighted that the quality of dispensed water, the safety features together with the warranty are serving you and the fabulous A&S Home Design so well. We look forward to being of continuing good service to you and the team.
Quality
Awesome high quality product complimented with a top rate service. Very happy customer.
1 de abril de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you so much for such a great review. We are particularly loving the term 'awesome' used to describe our beloved filtered boiling water solution. We very much look forward to being of continuing good service to you and the team.
Great product
Great product. Well packaged and sytlish.
Brilliant company who are focused on service delivery. Thanks HotSpot.
1 de abril de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you so much for this 5 star review. All feedback is very much appreciated and your positive comments will certainly be circulated to the HotSpot team. We very much look forward to being of continuing good service to you Mark.
The hotspot tap is one of the best and most reliable
The hotspot tap is one of the best quality I have come across, the install is very simple and neat. I still have a tidy cupboard space under the sink after the install. Service from Hotspot titanium is very responsive and efficient.
I would highly recommend the product and buying from this company.
1 de abril de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you very much for the 5 star review Tak, this is very much appreciated. We always endeavour to impress and it is so rewarding for team HotSpot when our going the extra mile is recognised. Thank you for your custom and we very much look forward to being of continuing great service.
Great service
31 de marzo de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you very much for the 5 star review Rama, this is very much appreciated. We very much look forward to being of continuing good service.
Good system
Good system, especially in this time of quarantine. It saves a lot of noise and waiting time from an electric kettle. The advantage of the hotspot are the ergonomics. Easy to handle compared to other systems.
30 de marzo de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you so much Ricardo for such a positive review. Of the many unique benefits of HotSpot Titanium, noise reduction is often the unsung hero - we are of course delighted that you have highlighted how simply-silent the HotSpot Titanium is - even when keeping up with high demand. Thank you again, we very much look forward to being of continuing good service.
My order came very punctually
28 de marzo de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you very much for the fabulous 5 star review. We look forward to being of continuing good service.
speedy and brilliant service!
27 de marzo de 2020
Opinión espontánea
Respuesta de HotSpot Titanium
Thank you so much for this most positive feedback. We very much look forward to being of continuing good service.
Respuesta de HotSpot Titanium
Thank you for such positive feedback Simon, at HotSpot Titanium we are delighted that the Customer Service you have experienced is as good as our unique product. We look forward to being of continuing good service.
Respuesta de HotSpot Titanium
Thank you very much for this 5 star review. Great to learn that our consultation service has been well received and that the temperature of dispense is spot on. Do please keep in touch, we look forward to being of continuing good service, best wishes from the HotSpot Titanium team.
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