Sean Law and his partner came to service our hot tub that had not been used for several months due to the bad weather. My husband had an accident, so we couldn’t clean the hot tub, and decided to p... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We got Shaun back for Spa service. He was prompt, friendly and very professional. He listened to my queries and addressed those issues. We need a replacement jet which he is looking into. Left in good... Ver más
La empresa ha respondido
⭐️⭐️⭐️⭐️⭐️ Vinny and Brandon did a fantastic job on our swim spa repair. They were professional, friendly, and clearly very knowledgeable. They took the time to explain everything they were doing a... Ver más
La empresa ha respondido
Had been struggling with an intermittent fault on my hot tub for a while. Sean looked at the situation (including getting his arm wet down the filter hole) and was able to work out the most likely pr... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
The UK's leading Hot Tub and Swim Spa Supplier. We are a family operated business with over 60 years combined experience in the industry. We are proud to say that we have more positive testimonials than any other hot tub or swim spa company in the UK. Our teams have received multiple UK & European Awards to validate your trust in us. We welcome you to visit our home, The UK Showroom of the Year 2016-2017, and discover how you can improve your leisure time, health and lifestyle. As one of the largest showrooms in the UK with 70% undercover we look forward to meeting you, 7 days a week.
Información de contacto
Maidstone Road, DA14 5BQ, Orpington, Reino Unido
- hottub-swimspa.com
Fantastic staff,very helpful and got me…
Fantastic staff,very helpful and got me the help I needed
12 de julio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Many thanks Craig for this 5* review. We thank you for your valued custom and hope your hot tub and sauna are providing you with everyday happiness. Please if you need to get in touch, we will gladly assist you. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Great experience with helping us sort our pool out and given us advice, Tracy was amazing
12 de julio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Thank you Karl for your positive review of our team member Tracey. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Old school service not pushy and informative
Walked.in was.asked if needed help. Said no just looking. Once we needed assistance staff were very informative and helpful. Delivery went smoothly as did instalation. Yes its lovely and they were and are at end of a call if we need anything
9 de julio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Thank you Paul for such a lovely review. We are delighted you recommend us and our team-that is what we strive for! Please contact us if ever you need chemicals, product advice or servicing! Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Respuesta de The Hot Tub and Swim Spa Company
Thank you for this positive review of our service. If you need further assistance in the future, please do not hesitate to get back in contact with us, we would love to help. Best wishes Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Great service from tracey
30 de junio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Thank you Kyle for taking the time to post your review. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Great advice from Tracey
Great advice from Tracey. Recommend highly.
30 de junio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Many thanks Tony for this 5* review. We thank you for your valued custom and hope your pool is providing you with everyday happiness. Please if you need to get in touch, we will gladly assist you. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Tracey helped us tremendously with…
Tracey helped us tremendously with getting our chemical treatment for our pool. Clear explanation on what to do and how to use. Highly recommend coming to this company for any pool needs
30 de junio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Thank you James for such a glowing review of our team member we are glad that our years of experience and expertise could be seen by our service! Always a pleasure and happy to help if you need advice in the future. Best wishes, Christina Mantoura Gough and the team.
Great service
Tracey was right on hand to help us. Very helpful. Beautiful showroom. Highly recommend
28 de junio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Thank you Leone for such a lovely review. We are delighted you recommend us and our team-that is what we strive for! Please contact us if ever you need chemicals, product advice or servicing! Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Respuesta de The Hot Tub and Swim Spa Company
Thank you Steven for your positive review of our company and team member Tracey. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Respuesta de The Hot Tub and Swim Spa Company
Thank you Matthew for this great review. If you need further assistance in the future, please do not hesitate to get back in contact with us, we would love to help. Best wishes Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Tracey was fabulous and very helpful
Tracey was fabulous and very helpful, great service from her n the show room.
24 de junio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Thank you for this lovely review, I will pass on your kind words to our team. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
1st class service and advice as always…
1st class service and advice as always from the company and today from Tracey
22 de junio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Thank you Liam for such a lovely review. We are delighted you recommend us and our team-that is what we strive for! Please contact us if ever you need product advice or servicing! Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Respuesta de The Hot Tub and Swim Spa Company
Thank you Sarah for this lovely review, I will pass on your kind words to our team. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Very helpful and friendly
Tracy was very helpful in getting us all the chemicals we needed for our new hot tub, she explained how to use everything and what we would need thank you very much
15 de junio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Many thanks Craig for this outstanding review of our employee Tracey. Customer service is our number one priority, we are so pleased that you have felt the benefits of that. Thank you for your valued custom. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Amazing stock and helpful staff
Great service from Tracey! Very knowledgeable and friendly. Would highly recommend
15 de junio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Thank you Mrs Airlie for such a lovely review. We are delighted you recommend us and our team-that is what we strive for! Please contact us if ever you need chemicals, product advice or servicing! Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
I was served by Tracey today who went…
I was served by Tracey today who went above & beyond to help & advise me with products thank you Tracey
14 de junio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Thank you Sharon for such a lovely review. We are delighted you received amazing service from our team member Tracey, this is what we strive for! Please contact us if you need more chemicals, product advice or servicing! Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Fast and efficient service to complete…
Fast and efficient service to complete a Full Annual Service. Additional work carried out to replace the small pump which engineer thought was causing probelm we expereinced where Self Clean was intermittent and message read "Clean Filter" - That did not resolve issue so revisit required to fix.
6 de junio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Thank you Gary for this positive review of our service and team member, Vinny. Having spoken with Vinny this morning I know believe the problem has been resolved without a second visit being required. If you need further assistance in the future, please do not hesitate to get back in contact with us, we would love to help. Best wishes Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Very helpful and knowledgeable people
Very helpful and knowledgeable people, mat & Tracey. Great service.
9 de junio de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Thank you Lesley for this fantastic review. We are so pleased that our experience and expertise shines through! We are always happy to help, in-store, over the phone or via email if you need more advice in the future. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
New Rollback Cover for Hydropool SwimSpa
We recently replaced the hard top cover with a roll off/roll on cover for our Hydropool 14AX Trainer Swim Spa purchased from The Hot Tub and Swim Spa Company some 4 years ago, and as always the service we received was excellent from ordering to fitting. Matt fitted this for us and was a delight. He was professional, knowledgeable and friendly and completed the work to the usual high standard we have always had from the Company. Thanks again to all, we would highly recommend. Jane Conner
9 de mayo de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Thank you for this superb review Jane. Mat is one of our award-winning engineers, so we are pleased his friendly, expert advice was received so positively. Please do contact us if you need anything in the future-chemicals, more servicing, covers or hot tub advice.
Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Hot tub service
Thank you yet again for a friendly and professional hot tub service, you are a star Vinny.
14 de mayo de 2025
Opinión espontánea
Respuesta de The Hot Tub and Swim Spa Company
Thank you Debbie for your lovely and positive review of our team member Vinny. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
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