iGarden Opiniones 

266
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

i had bought a pool robot from i garden through a european dealer (decathlon). since my pool wall was clean i only used the floor mode. when i needed the wall mode function, the robot didn't do the j... Ver más

Valorada con 5 estrellas sobre 5

Had an issue with right track not turning on our KN35 and found that the drive cog had sheared off the main body housing. Customer Support was great and did not hesitate to send out a replacement pro... Ver más

Valorada con 3 estrellas sobre 5

I love the job the KN35 does cleaning my pool, Unfortunately, I have had numerous problems with the tracks staying in the wheel grooves. They have slide off, requiring me to work them back on - not... Ver más

Valorada con 5 estrellas sobre 5

The swim jet is so versatile. Our entire family uses it for fitness, fun and recovery. I initially bought the swim jet for me to be able to swim "laps." However, using the swim jet for waves ver... Ver más

Información sobre la empresa

Escrito por la empresa

Welcome to iGarden, where advanced technology meets outdoor living. We are dedicated to simplifying backyard and pool maintenance through intelligent, self-managing systems. Specializing in autonomous outdoor solutions—including our cutting-edge AI-powered robotic pool cleaners, smart lawn mowers, and premium swim jets—we help homeowners eliminate the hassle of manual upkeep and maximize their backyard enjoyment. Driven by innovation, reliability, and real-time smart control, iGarden brings premium efficiency right to your fingertips. We are committed to delivering top-tier product quality and responsive, human-centered customer support. Share your journey with us or explore what our community has to say!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

266 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(266)

266 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Faulty product, high-pressure ai customer service

The product did not work right out of the box. The ai bot pressured me hard to let them send me a new battery, hoping it would solve the problem. But it felt very hard-handed and I was concerned that the ai bot was programmed to stall as much as possible so the return window closed. When I insisted I wanted a refund (who is going to trust a product that doesn’t work straight out of the box?) the ai bot pressured me over and over to “give them a second chance.” It got way too intense and uncomfortable.

13 de agosto de 2026
Opinión espontánea
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Respuesta de iGarden

Dear Nelsy,

We are deeply sorry for the frustrating and uncomfortable experience you had with our customer service. This is certainly not the standard of service we strive to deliver.

Please rest assured that our official return window is 30 days, and our team’s intention in offering a replacement battery was purely to help resolve your issue quickly so you could enjoy your product—never to delay or stall your return timeframe. We put customer satisfaction above all else, and we sincerely apologize for how this interaction made you feel.

We are glad to confirm that your case is already being processed by our team. If there is anything else we can do to assist you further, please feel free to reach out to us directly at customercare@igarden.ai.

Best regards,
iGarden Support Team

Valorada con 5 estrellas sobre 5

Excellent customer service

I purchased a robotic pool cleaner from iGarden. Shortly afterwards, I began having some issues with the device. I reached out to customer service and they replied almost immediately. I have emailed them a handful of times and they always get back to me, usually in a matter of minutes. They worked hard to resolve the issues I was having and they didn't stop until troubleshooting until I was completely satisfied. I would purchase products from iGarden again, solely for their superior customer service.

17 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

essai swim jet x30 p30

livraison un peu tardive mais quelle surprise reçu un X30P30 super matériel après une mise en route et un essai de 1mois toute la famille est contente les enfants jouent avec toutes les vitesses les parent ont essaye et ont été rapidement fatigue vitesse 2 et 3 quant a nous les grands parents ma femme nage tous les jour en vitesse 1 et moi je me fait masser en vitesse 3 et4
tous mes voisins veulent essayer
donc matériel correspondant bien à mon attente je conseille d'acheter ce matériel aussi bien pour la nage que pour le fun

18 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The device is spectacular!

The device is spectacular!!
No noise, good flow in 4 different levels.
The service, (when there is a problem) is superb! Till late in the evening, they do everything possible to help you! I can strongly advise everyone to buy the I Garden streamer!! PERFECT!!

15 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Pool Robot!

We have had the Kpro 1000 for just under a year now, and it has kept our pool clean and relatively maintenance-free with skimming otherwise. Would recommend!

16 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing in every way!!!

Great customer service, equipment arrived on time, product was very easy to set up, and the XPro model exceeding my expectations…the unit provides a lb amazing workout and is also really fun for the family.

14 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The swim jet has been a lifechanger for…

The swim jet has been a lifechanger for me. All good experiences so far. Ordering was easy. Customer service calls were no hassle calls. I got the swimjet on time and I am using it regularly every since to keep my swim routine going through the busy week. Couldnt be happier with it.
Btw - my kids love the fun mode a lot !

12 de agosto de 2026
Opinión espontánea

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