Travel Consultant Emer is brilliant, she was so helpful, nothing was a problem and happy to answer all queries we threw at her. Seamless booking. I have booked with Imagine Cruising before and would h... Ver más
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Consulta las opiniones de los clientes
Started to get information from Todd on Friday by phone and by Monday PM we had booked our 21 day trip and paid the deposit. Very comfortable booking experience and recommendation to pay extra for m... Ver más
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I spoke with the consultant following up on a conversation he had with my husband regarding the potential booking of a NZ cruise. When I explained that the booking would be dependant on a link in with... Ver más
I saw the advert on FB and called Phone was answered straight away by Todd Information and process was given in detail As I am going with a friends I needed to relay the info and arranged a ca... Ver más
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Información sobre la empresa
Escrito por la empresa
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise. More than just a cruise By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth. CRUISE & RAIL Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone. CRUISE & TOURING Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach. CRUISE & EVENT From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you. CRUISE & STAY Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us. RIVER CRUISING From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop. CRUISE DEALS If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here. BOOK WITH CONFIDENCE Your holiday is ATIA and AFTA protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Imagine Cruising
Escrito por la empresa
- More than just a cruise
- We create cruise holidays for every type of traveller and every imagination. Imagine Cruising wants to take you beyond your cruising dreams. That's why we constantly search for new travel experiences and change the rules about what is possible - we call it 'The Imagine Cruising Way'. We put a huge amount of time and care into tailoring cruise holidays that offer you incredible value. You can explore cosmopolitan cities, escape to unspoilt sandy beaches and seek out the world's greatest wonders, all in one holiday.
- We've only got One Life
- “One day…” It’s something we’re all guilty of saying about the things we dream of doing. We procrastinate as life passes us by. But it shouldn’t be this way. The One Life ethos is about seizing the moment and living life to the full. It’s what we live and breathe here at Imagine, it’s at the very heart of our company values and the reason we do what we do. We’re all blessed with One Life, but within it there is literally a world of possibilities just waiting to be explored. It’s our mission to help you discover this amazing world, to inspire you and help you experience as many unforgettable moments as possible, providing memories to cherish forever.
- 2021 & 2022 Cruise and Luxury Rail
- Combine a cruise with an iconic train journey to see more of the world. From the plush comfort of your carriage, enjoy panoramic views of snow-capped mountains, barren deserts, opulent palaces and more while savouring the romance of rail travel. You’ll feel like you’ve travelled back in time to a more elegant era.
- 2021 & 2022 Cruise and Escorted Touring
- From the majestic phenomenon of Niagara Falls, to the wildlife hidden in the dense rainforests of Borneo, the opulent palaces of India to the weaving marvel of the Great Wall of China - our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet.
- Book with Confidence
- Your holiday is ATIA and AFTA protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Información de contacto
Imagine Cruising , Level 7, 301 Coronation Drive , 4064, Queensland, Australia
- 1800 958 405
- customersupport@imaginecruising.com.au
- imaginecruising.com.au
4,8
Excelente
3 mil opiniones
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Dan was very knowledgeable about the…
Dan was very knowledgeable about the tour I wanted to travel
22 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Marilyn, for taking the time to share your feedback. We’re pleased to hear that Dan demonstrated excellent knowledge of the tour you were interested in and was able to provide helpful information to support your holiday plans.
Having a knowledgeable consultant who can confidently explain the details of a trip makes a real difference when choosing the right holiday. We’ll be sure to pass your kind comments on to Dan.
We appreciate your 4-star rating and hope you have a wonderful time on your upcoming tour!
Kind regards,
Harrison
Senior Customer Support Agent
Not all heroes wear capes
Not all heroes wear capes - and you certainly can’t see Dana’s but she’s a hero in our eyes!! We could not have gotten through our Indian visas without her knowledge, patience & humour. Thankyou for your invaluable support Dana.
We’d like to present you with the “ Best Travel Agent of the Year Award 2026 “
Ps - you’re stuck with us forever now
23 de octubre de 2026
Opinión espontánea
Respuesta de Imagine Cruising Australia
What a wonderful review! Thank you for your fantastic 5-star feedback and for recognising Dana’s exceptional support with your Indian visas.
We’re delighted to hear that Dana’s knowledge, patience and sense of humour helped you navigate what can sometimes be a complicated process. It sounds as though she certainly deserves that “Best Travel Agent of the Year Award 2026”! We’ll be sure to share your lovely comments with her, as this kind of feedback means a great deal to our team.
And as for being stuck with you forever, we’re sure Dana will be more than happy to help with your future travel adventures!
Thank you again for your kind words and for choosing Imagine Cruising. We look forward to assisting you with many more holidays to come.
Warm regards,
Harrison
Senior Customer Support Agent
Respuesta de Imagine Cruising Australia
Thank you, Phil, for your 5-star review. We’re pleased to hear that you found our consultant efficient and that your experience was a positive one.
We understand the importance of making the holiday booking process as smooth and straightforward as possible, and it’s great to know our team provided efficient service to help you with your arrangements.
Thank you for choosing Imagine Cruising. We appreciate your feedback and hope you have a wonderful holiday!
Kind regards,
Harrison
Senior Customer Support Agent
Friendly customer service and trip well…
Friendly customer service and trip well explsinrd
21 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Nola, for your lovely 5-star review. We’re delighted to hear that you received friendly customer service and that your trip was clearly explained.
We understand how important it is to have all the details explained thoroughly when planning a holiday, so you can feel confident and excited about the journey ahead. It’s wonderful to know our team provided the support and information you needed.
Thank you for choosing Imagine Cruising. We hope you have a fantastic holiday and make some wonderful memories along the way!
Warm regards,
Harrison
Senior Customer Support Agent
Respuesta de Imagine Cruising Australia
Thank you, Liz, for your lovely 5-star review. We’re pleased to hear that you were impressed by the manner and professionalism of our sales team.
We believe that a positive booking experience starts with friendly, attentive service and ensuring our customers feel comfortable and well informed throughout the process. It’s wonderful to know this was reflected in your experience.
Thank you for taking the time to share your feedback and for choosing Imagine Cruising. We hope you have a wonderful holiday!
Kind regards,
Harrison
Senior Customer Support Agent
THE GREAT AND FRIENDLY SERVICE PLUS A VERY GOOD DEAL
THE GREAT AND FRIENDLY SERVICE
19 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Allan, for your wonderful 5-star review. We’re delighted to hear that you received such great and friendly service.
Providing a welcoming and helpful experience for our customers is something we take great pride in, and it’s always rewarding to know our team has made a positive impression.
We appreciate you taking the time to share your feedback and for choosing Imagine Cruising. We hope you have a fantastic holiday and make some wonderful memories!
Warm regards,
Harrison
Senior Customer Support Agent
Emer was wonderful
Emer was wonderful. Very informative and extremely helpful
Big thanks
20 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Andrew, for your lovely 5-star review. We’re delighted to hear that Emer was so informative and extremely helpful throughout your experience.
Providing clear information and making sure our customers feel supported and confident with their holiday arrangements is very important to us. It’s wonderful to know that Emer delivered such a positive experience, and we’ll be sure to pass on your kind words to her.
Thank you again for your feedback and for choosing Imagine Cruising. We hope you have a fantastic holiday!
Kind regards,
Harrison
Senior Customer Support Agent
Smooth process
Emer was very helpful, polite and easy to deal with. She promptly got back to me when arranging my booking. The call was answered quickly no waiting in a long queue. A smooth and easy travel booking. Very happy.
23 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Colleen, for your wonderful 5-star review. We’re delighted to hear that Emer provided such helpful, polite and efficient service throughout your booking experience.
It’s great to know that Emer followed up promptly and made the process smooth and straightforward. We also appreciate your comments about the quick response when calling our team, as we understand how valuable it is to receive timely assistance without unnecessary waiting.
We’ll be sure to pass your lovely feedback on to Emer. Thank you for choosing Imagine Cruising, and we hope you have a fantastic holiday!
Warm regards,
Harrison
Senior Customer Support Agent
Great service
Fast, efficient. Had all of our information at hand. Local Australian customer service. Our booking agent Dan was very good.
23 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Linda, for your wonderful 5-star review. We’re delighted to hear that you received fast, efficient service and that Dan made such a positive impression during your booking experience.
It’s great to know that Dan had all your information readily available and provided the knowledgeable, attentive service you were looking for. We understand how reassuring it is to deal with a local Australian team that makes the booking process straightforward and keeps everything running smoothly.
We’ll be sure to pass your kind feedback on to Dan. Thank you for choosing Imagine Cruising, and we hope you have a fantastic holiday!
Kind regards,
Harrison
Senior Customer Support Agent
Very happy with our booking and with…
Very happy with our booking and with image cruising
19 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you for your wonderful 5-star review. We’re delighted to hear that you’re very happy with your booking and your experience with Imagine Cruising.
We want every customer to feel confident and well supported when arranging their holiday, so it’s great to know you’ve had such a positive experience so far. We truly appreciate your support and the trust you’ve placed in us to help organise your travels.
We hope you have a fantastic holiday and create some wonderful memories along the way!
Warm regards,
Harrison
Senior Customer Support Agent
Happy to have booked
Charlie was efficient. Seamless experience when booking this trip
19 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Heather, for your lovely 5-star review. We’re delighted to hear that Charlie provided efficient service and made booking your trip such a seamless experience.
We understand how important it is for the booking process to be straightforward and stress-free, allowing you to focus on the exciting holiday ahead. It’s wonderful to know Charlie made everything run smoothly, and we’ll be sure to pass on your kind feedback.
Thank you for choosing Imagine Cruising. We hope you have a fantastic trip and make some wonderful memories along the way.
Kind regards,
Harrison
Senior Customer Support Agent
Efficient service and good follow up
22 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Janice, for your lovely 5-star review. We’re pleased to hear you received efficient service and appreciated the follow-up throughout your experience with Imagine Cruising.
We understand how important clear communication and keeping you informed are when planning a special holiday, and we’re delighted this was reflected in the service you received.
Thank you again for your feedback and for choosing Imagine Cruising. We hope you have a wonderful trip!
Kind regards,
Harrison
Senior Customer Support Agent
Excellent customer service.
21 de octubre de 2026
Respuesta de Imagine Cruising Australia
Dear Brian
Thank you for your lovely feedback! We're delighted to hear you've had a positive experience with our team.
We really appreciate you taking the time to share your review and look forward to helping you with your future travels!
Kind Regards
Imagine Cruising
Viran was very helpful
Viran was very helpful. The process was easy and stress free. We were offered options and are happy with our choices.
15 de octubre de 2026
Respuesta de Imagine Cruising Australia
Dear Janis
Thank you for your lovely feedback! We're so pleased to hear that Viran made the process easy and stress-free, and that you were given options to find the best outcome for you.
We'll be sure to pass your kind words on to Viran.
Thank you for choosing Imagine Cruising!
I found the experience easy and…
I found the experience easy and informative. Spoke to Dan who was most helpful in walking me through the process. He was able to answer all my questions clearly and was very polite.
20 de octubre de 2026
Respuesta de Imagine Cruising Australia
Dear Dennis
Thank you for your lovely feedback! We’re delighted to hear that Dan made the experience easy and informative, and that he was able to answer all your questions clearly.
We’ll be sure to pass your kind comments on to Dan.
Thank you for choosing Imagine Cruising
Excellent service from the assistant…
Excellent service from the assistant Nathan
20 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you for your wonderful 5-star review. We’re delighted to hear that Nathan provided you with excellent service.
We take great pride in delivering friendly, knowledgeable and attentive support, and it’s always rewarding to receive feedback recognising our team members. We’ll be sure to pass your kind comments on to Nathan.
Thank you for choosing Imagine Cruising. We hope you have a fantastic holiday and look forward to assisting you with your future travel plans.
Warm regards,
Harrison
Senior Customer Support Agent
Information provided is comprehensive and booking is easy
The advertised travel event included all of the information required to understand what was being offered. When talking to a consultant to book the travel, there were no surprises and the booking went very smoothly.
16 de octubre de 2026
Respuesta de Imagine Cruising Australia
Dear Michael
Thank you for your lovely feedback! We’re delighted to hear that the travel event provided all the information you needed and that your booking experience was smooth and straightforward.
We appreciate you choosing Imagine Cruising and look forward to helping you plan another memorable holiday in the future.
Kind Regards
Imagine Cruising
Both Todd and Charles were very helpful
Both Todd and Charles were very helpful
14 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Lee, for your lovely 5-star review. We’re delighted to hear that both Todd and Charles were so helpful throughout your experience.
Providing friendly, knowledgeable and attentive service is important to us, and it’s wonderful to know that Todd and Charles made a positive impression. We’ll be sure to pass on your kind feedback to them.
Thank you for choosing Imagine Cruising. We hope you have a wonderful holiday and appreciate you taking the time to share your experience.
Kind regards,
Harrison
Senior Customer Support Agent
Customer service
Customer service (Dana) was extremely helpfull with the information that I requested. Service is excellent
16 de octubre de 2026
Respuesta de Imagine Cruising Australia
Dear Joan
Thank you for your wonderful feedback We're delighted to hear that Dana was extremely helpful and provided the information you needed.
We appreciate your kind words and are pleased to know you received excellent service.
We’ll be sure to pass your feedback on to Dana. Thank you for choosing us.
Kind Regards
Imagine Cruising
Booking Process
Nathan was very helpful and provided all of the information that I required. He needed to check availability and rang me back at the time that he said that he would.
19 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Wayne, for your wonderful 5-star review. We’re pleased to hear that Nathan provided all the information you needed and was so helpful throughout your enquiry.
It’s particularly good to know that Nathan followed through on his commitment to call you back once he had checked availability. We understand how important timely communication and reliability are when planning a holiday, and we’re glad this was reflected in your experience.
Thank you for taking the time to share your feedback. We appreciate your support and hope you have a fantastic holiday!
Kind regards,
Harrison
Senior Customer Support Agent
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