Travel Consultant Emer is brilliant, she was so helpful, nothing was a problem and happy to answer all queries we threw at her. Seamless booking. I have booked with Imagine Cruising before and would h... Ver más
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Consulta las opiniones de los clientes
Started to get information from Todd on Friday by phone and by Monday PM we had booked our 21 day trip and paid the deposit. Very comfortable booking experience and recommendation to pay extra for m... Ver más
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I spoke with the consultant following up on a conversation he had with my husband regarding the potential booking of a NZ cruise. When I explained that the booking would be dependant on a link in with... Ver más
I saw the advert on FB and called Phone was answered straight away by Todd Information and process was given in detail As I am going with a friends I needed to relay the info and arranged a ca... Ver más
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Información sobre la empresa
Escrito por la empresa
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise. More than just a cruise By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth. CRUISE & RAIL Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone. CRUISE & TOURING Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach. CRUISE & EVENT From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you. CRUISE & STAY Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us. RIVER CRUISING From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop. CRUISE DEALS If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here. BOOK WITH CONFIDENCE Your holiday is ATIA and AFTA protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Imagine Cruising
Escrito por la empresa
- More than just a cruise
- We create cruise holidays for every type of traveller and every imagination. Imagine Cruising wants to take you beyond your cruising dreams. That's why we constantly search for new travel experiences and change the rules about what is possible - we call it 'The Imagine Cruising Way'. We put a huge amount of time and care into tailoring cruise holidays that offer you incredible value. You can explore cosmopolitan cities, escape to unspoilt sandy beaches and seek out the world's greatest wonders, all in one holiday.
- We've only got One Life
- “One day…” It’s something we’re all guilty of saying about the things we dream of doing. We procrastinate as life passes us by. But it shouldn’t be this way. The One Life ethos is about seizing the moment and living life to the full. It’s what we live and breathe here at Imagine, it’s at the very heart of our company values and the reason we do what we do. We’re all blessed with One Life, but within it there is literally a world of possibilities just waiting to be explored. It’s our mission to help you discover this amazing world, to inspire you and help you experience as many unforgettable moments as possible, providing memories to cherish forever.
- 2021 & 2022 Cruise and Luxury Rail
- Combine a cruise with an iconic train journey to see more of the world. From the plush comfort of your carriage, enjoy panoramic views of snow-capped mountains, barren deserts, opulent palaces and more while savouring the romance of rail travel. You’ll feel like you’ve travelled back in time to a more elegant era.
- 2021 & 2022 Cruise and Escorted Touring
- From the majestic phenomenon of Niagara Falls, to the wildlife hidden in the dense rainforests of Borneo, the opulent palaces of India to the weaving marvel of the Great Wall of China - our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet.
- Book with Confidence
- Your holiday is ATIA and AFTA protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Información de contacto
Imagine Cruising , Level 7, 301 Coronation Drive , 4064, Queensland, Australia
- 1800 958 405
- customersupport@imaginecruising.com.au
- imaginecruising.com.au
4,8
Excelente
3 mil opiniones
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All of the information I asked for was…
All of the information I asked for was forthcoming and making the booking was made easy
12 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Roy, for your excellent feedback. We’re pleased to hear that all the information you needed was provided and that the booking process was straightforward and easy. Our team strives to make planning your holiday as smooth and stress-free as possible, so it’s wonderful to know this was reflected in your experience. We appreciate you choosing Imagine Cruising and look forward to helping you plan another memorable holiday in the future.
Kind regards,
Harrison, Senior Customer Support Agent
It was an easy process doing the …
It was an easy process doing the booking with Hrace the representative
12 de octubre de 2026
Respuesta de Imagine Cruising Australia
Dear Helene
Thank you for your lovely feedback! We're delighted to hear that Grace made the booking process easy and straightforward.
We'll be sure to pass on your kind words to her.
Kind Regards
Imagine Cruising
Excellent staff and also tours.
9 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you for your lovely feedback. We’re delighted to hear that you were impressed with our team and the tours we offer. We take great pride in providing exceptional service and carefully curated holiday experiences, and it’s wonderful to know that both aspects met your expectations. We appreciate you taking the time to share your experience and hope to assist you with another memorable holiday in the future.
Kind regards,
Harrison, Senior Customer Support Agent
This is the second holiday booking…
This is the second holiday booking experience with Imagine Cruising. We thoroughly enjoyed our first holiday even though there were changes to the original itinerary due to unforeseen circumstances. The whole team looked after us very well throughout our journey and transfers. We are confident this booking process and experience should proceed seamlessly and look forward to this next holiday.
22 de septiembre de 2026
Respuesta de Imagine Cruising Australia
Hi Geoff and Jill,
Thank you for your wonderful feedback and for choosing Imagine Cruising again for your next holiday. It’s always rewarding to hear from returning customers, and we’re delighted that your first holiday was such an enjoyable experience.
While unforeseen circumstances can sometimes lead to itinerary changes, we’re pleased that our team was able to look after you throughout your journey, including your transfers, and help ensure you were well supported along the way.
We truly appreciate the confidence you’ve placed in us for your second booking. Our team will be on hand to assist you throughout the planning process, and we hope your upcoming holiday proves just as memorable as your first.
Thank you again for your continued trust in Imagine Cruising. We wish you both a wonderful time on your next adventure!
Kind regards,
Harrison
Senior Customer Support Agent
Prompt service
Prompt service, very thorough explanation of the trip we were looking at. Helpful with accommodating our needs.
7 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you for your wonderful feedback. We’re delighted to hear that you received prompt service and a thorough explanation of the holiday you were considering. Taking the time to understand our customers’ needs and ensure they have all the information necessary to make an informed decision is an important part of the service we strive to provide.
It’s also pleasing to know that our team was helpful in accommodating your requirements. We appreciate you taking the time to share your experience and hope we can assist you in creating some wonderful travel memories.
Kind regards,
Harrison
Senior Customer Support Agent
Talking to a nice person and not a robot
Talking to a nice person and not a robot
7 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you for sharing your feedback. We’re pleased to hear that you enjoyed speaking with our team and appreciated the personal touch of dealing with a real person. We believe that planning a holiday should be an enjoyable and reassuring experience, with friendly, knowledgeable support to help answer your questions along the way.
Thank you for choosing Imagine Cruising. We look forward to assisting you with your future travel plans and hope to make your next experience a five-star one.
Kind regards,
Harrison
Senior Customer Support Agent
The booking process was quite easy and…
The booking process was quite easy and the sales rep Charlie was very helpful :)
9 de octubre de 2026
Respuesta de Imagine Cruising Australia
Hi Glenn,
Thank you for your lovely feedback. We’re pleased to hear that you found the booking process straightforward and that Charlie was so helpful throughout. Making the arrangements for your holiday should be an easy and enjoyable experience, and it’s great to know that Charlie helped make the process smooth and stress-free.
I’ll be sure to pass your kind words on to Charlie, who will be delighted to know his assistance was appreciated.
Thank you for choosing Imagine Cruising. We look forward to helping you with your future travel plans.
Kind regards,
Harrison
Senior Customer Support Agent
Holidays
I rang re another trip on Tuesday and was told that it had sold out the previous week. I said that it was my fault for not ringing up to book the trip for myself and sister.
Todd rang back later that day to advise me that there would be trips to Turkey plus cruise for next July or October. He gave me all the information re the trips. I rang back the the following day to book the October trip.
8 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you for sharing your experience with us. We’re delighted to hear that Todd took the time to follow up with you and provide information about the upcoming Turkey and cruise holidays for next year. It’s great to know that his assistance helped you find an alternative option that suited you and your sister, and that you were able to proceed with booking the October departure.
At Imagine Cruising, we understand how important it is to find the right holiday, and our team is always happy to explore available options and help our customers plan their next adventure. We’ll be sure to pass your kind feedback on to Todd.
Thank you for choosing Imagine Cruising. We hope you and your sister have a wonderful time in Turkey and on your cruise!
Kind regards,
Harrison
Senior Customer Support Agent
Dana great talking with you today
Dana was very helpful and helped as much as she could. She came back with information on the same day as we rang which was very helpful. thankyou Dana.,
9 de octubre de 2026
Opinión espontánea
Respuesta de Imagine Cruising Australia
Hi Therese,
Thank you for your lovely feedback. We’re delighted to hear that Dana was so helpful and that she was able to provide you with the information you needed on the same day you contacted us. We understand how valuable a prompt response can be when planning your holiday, and it’s wonderful to know that her assistance made a positive difference to your experience.
I’ll be sure to pass your kind words on to Dana, as I know she’ll appreciate the recognition.
Thank you for choosing Imagine Cruising. We look forward to assisting you with your future travel plans.
Kind regards,
Harrison
Senior Customer Support Agent
Cabin booked and ready to sail
Great help from all involved. Ash got back to me within 30 minutes and confirmed cabin available.
8 de octubre de 2026
Respuesta de Imagine Cruising Australia
Good afternoon Larry
Thank you for your lovely feedback! We're delighted Ash was able to assist so quickly and confirm your cabin.
We'll be sure to pass on your kind words to Ash and the team.
Wishing you a wonderful holiday and smooth sailing.
Kind Regards
Imagine Cruising
The amount 0f patients that we received…
The amount 0f patients that we received from Grace
was greatly appreciated .
7 de octubre de 2026
Respuesta de Imagine Cruising Australia
Dear Donald and Kerry
Thank you for your review! We’re so pleased to hear you’ve been happy with Grace and her service we appreciate your kind feedback.
Kind Regards
Imagine Cruising
Scott MacPhee has looked after us…
Scott MacPhee has looked after us previously and made it very easy
7 de octubre de 2026
Respuesta de Imagine Cruising Australia
Dear Mervyn and Denise
Thank you so much for your lovely feedback. We’re delighted to hear that Scott has looked after you previously and has made the process so easy for you.
We’ll be sure to pass your kind comments on to Scott. We really appreciate your continued support and look forward to helping you with your future travels.
Kind Regards
Imagine Cruising
good information on the booking
6 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Miekle, for your 5-star review. We’re pleased to hear that you received good information throughout the booking process and that everything was explained clearly. We appreciate you choosing Imagine Cruising and hope you have a wonderful holiday.
Kind regards,
Harrison
Senior Customer Support Agent
The whole process of booking the cruise…
The whole process of booking the cruise went smoothly! Malcolm washteatans explained everything!
6 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Bruce, for your wonderful 5-star review. We’re delighted to hear that the entire booking process went smoothly and that everything was straightforward from start to finish.
We really appreciate you choosing Imagine Cruising for your holiday and taking the time to share your experience. We hope you have a fantastic cruise and look forward to helping you with your future travels.
Kind regards,
Harrison
Senior Customer Support Agent
The information provided was excellent
The information provided was excellent. The pricing wonderful. There was no pushiness but polite professional assistance.
5 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Susan, for your wonderful 5-star review. We’re delighted to hear that you found the information provided to be excellent and were pleased with the pricing and overall experience.
It’s particularly pleasing to know that you felt supported without any pressure. We believe booking a holiday should be an enjoyable and comfortable process, with clear information and professional assistance available to help you make the right decision at your own pace.
Thank you again for choosing Imagine Cruising. We hope you have a fantastic holiday and look forward to assisting you again in the future.
Kind regards,
Harrison
Senior Customer Support Agent
Great holiday offerings
Staff member Grace was quick to respond to my initial enquiry and when I rang for more information she was very helpful. The booking process was very easy and I received my confirmation documents within an hour. Once our flights are confirmed we can sit back and relax knowing everything is organised. Very happy with the holiday packages Imagine Cruising have on offer.
2 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Debra, for your wonderful 5-star review. We’re delighted to hear how happy you are with the holiday packages we have on offer and that Grace was so helpful from your initial enquiry through to completing your booking.
It’s great to know that Grace responded quickly, provided the information you needed and made the booking process easy and straightforward. Receiving your confirmation documents within an hour is also exactly the kind of efficient service we aim to provide.
With your arrangements now in place and your flights to be confirmed, we hope you can sit back and look forward to your holiday with complete peace of mind. I’ll be sure to pass your lovely feedback on to Grace.
Warm regards,
Harrison
Senior Customer Support Agent
Have only recently made a booking so…
Have only recently made a booking so cannot comment much at all. The booking was smooth.
30 de septiembre de 2026
Respuesta de Imagine Cruising Australia
Thank you for taking the time to leave us a 4-star review. We’re pleased to hear that, although you’ve only recently made your booking, the process was smooth and straightforward.
We appreciate that there is only so much you can comment on at this early stage, and we hope the experience continues to be just as seamless as you look ahead to your holiday. We look forward to supporting you throughout your journey and hope you have a fantastic trip when the time comes.
Kind regards,
Harrison
Senior Customer Support Agent
Respuesta de Imagine Cruising Australia
Dear Debra
Thank you for your lovely feedback! We're so pleased to hear that you found our service quick and helpful.
We really appreciate you taking the time to share your experience and hope you have a wonderful holiday.
Kind Regards
Imagine Cruising
Respuesta de Imagine Cruising Australia
Dear Debbie
Thank you so much for your lovely review! We’re delighted to hear you had a wonderful holiday and enjoyed so many memorable shore experiences.
It was a pleasure having you with us, and we hope to welcome you back for another fantastic holiday in the future!
Kind Regards
Imagine Cruising
Easy & straightforward booking process.
Easy & straightforward booking process.
29 de septiembre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Louise, for your 5-star review. We’re pleased to hear that you found the booking process easy and straightforward.
We aim to make arranging your holiday as simple and seamless as possible, so it’s great to know everything went smoothly for you. We hope you’re looking forward to your upcoming travels and have a wonderful holiday when the time comes.
Kind regards,
Harrison
Senior Customer Support Agent
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