Travel Consultant Emer is brilliant, she was so helpful, nothing was a problem and happy to answer all queries we threw at her. Seamless booking. I have booked with Imagine Cruising before and would h... Ver más
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Consulta las opiniones de los clientes
Started to get information from Todd on Friday by phone and by Monday PM we had booked our 21 day trip and paid the deposit. Very comfortable booking experience and recommendation to pay extra for m... Ver más
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I spoke with the consultant following up on a conversation he had with my husband regarding the potential booking of a NZ cruise. When I explained that the booking would be dependant on a link in with... Ver más
I saw the advert on FB and called Phone was answered straight away by Todd Information and process was given in detail As I am going with a friends I needed to relay the info and arranged a ca... Ver más
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Información sobre la empresa
Escrito por la empresa
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise. More than just a cruise By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth. CRUISE & RAIL Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone. CRUISE & TOURING Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach. CRUISE & EVENT From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you. CRUISE & STAY Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us. RIVER CRUISING From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop. CRUISE DEALS If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here. BOOK WITH CONFIDENCE Your holiday is ATIA and AFTA protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Imagine Cruising
Escrito por la empresa
- More than just a cruise
- We create cruise holidays for every type of traveller and every imagination. Imagine Cruising wants to take you beyond your cruising dreams. That's why we constantly search for new travel experiences and change the rules about what is possible - we call it 'The Imagine Cruising Way'. We put a huge amount of time and care into tailoring cruise holidays that offer you incredible value. You can explore cosmopolitan cities, escape to unspoilt sandy beaches and seek out the world's greatest wonders, all in one holiday.
- We've only got One Life
- “One day…” It’s something we’re all guilty of saying about the things we dream of doing. We procrastinate as life passes us by. But it shouldn’t be this way. The One Life ethos is about seizing the moment and living life to the full. It’s what we live and breathe here at Imagine, it’s at the very heart of our company values and the reason we do what we do. We’re all blessed with One Life, but within it there is literally a world of possibilities just waiting to be explored. It’s our mission to help you discover this amazing world, to inspire you and help you experience as many unforgettable moments as possible, providing memories to cherish forever.
- 2021 & 2022 Cruise and Luxury Rail
- Combine a cruise with an iconic train journey to see more of the world. From the plush comfort of your carriage, enjoy panoramic views of snow-capped mountains, barren deserts, opulent palaces and more while savouring the romance of rail travel. You’ll feel like you’ve travelled back in time to a more elegant era.
- 2021 & 2022 Cruise and Escorted Touring
- From the majestic phenomenon of Niagara Falls, to the wildlife hidden in the dense rainforests of Borneo, the opulent palaces of India to the weaving marvel of the Great Wall of China - our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet.
- Book with Confidence
- Your holiday is ATIA and AFTA protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Información de contacto
Imagine Cruising , Level 7, 301 Coronation Drive , 4064, Queensland, Australia
- 1800 958 405
- customersupport@imaginecruising.com.au
- imaginecruising.com.au
4,8
Excelente
3 mil opiniones
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Leyla is fantastic and responsive
15 de octubre de 2026
Respuesta de Imagine Cruising Australia
Dear Karlia
Thank you for your lovely feedback We’re delighted to hear that Leyla has been fantastic and responsive.
We’ll be sure to pass on your kind words. Thank you for choosing us, and we look forward to assisting you again in the future.
Kind Regards
Imagine Cruising
Thank you Dan McCormick for all your…
Thank you Dan McCormick for all your help when booking my cruise. You answered all my queries, and clearly explained everything about the booking and trip details.
Very much appreciated.
16 de octubre de 2026
Respuesta de Imagine Cruising Australia
Dear Lyndall
Thank you for your wonderful feedback We're delighted to hear that Dan provided such helpful service and made the booking process clear and straightforward.
We'll be sure to pass on your kind words to him.
We truly appreciate you choosing Imagine Cruising and hope you have an amazing cruise holiday. Happy travels.
Kind Regards
Imagine Cruising
Verified our details
Verified our details, took our phone number, called us back with options and prices. We booked.. they Created a docusign and we are good to go. 👏
It was that easy. 👍
13 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you for your wonderful 5-star review. We’re delighted to hear how easy and straightforward you found the booking process, from verifying your details and discussing the available options and prices to receiving your DocuSign paperwork.
We believe booking a holiday should be a smooth and enjoyable experience, and it’s fantastic to know our team made everything so simple for you. Now that everything is confirmed, you can look forward to the exciting holiday ahead!
Thank you for choosing Imagine Cruising. We wish you a fantastic trip and hope you make some wonderful memories along the way.
Kind regards,
Harrison
Senior Customer Support Agent
Very well informed consultant
I didn’t feel pressured in any way, Scott took me through everything from flights to cabins and costs. Great service and all questions answered. Great booking experience, thanks Scott.
16 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Karen, for your wonderful 5-star review. We’re delighted to hear that Scott made your booking experience such a positive one.
It’s great to know that he took the time to guide you through all the details, from flights and cabins to costs, while ensuring you felt comfortable and under no pressure throughout the process. Providing clear information and answering all your questions is an important part of helping our customers choose the right holiday for them.
We’ll be sure to pass your kind words on to Scott. Thank you for choosing Imagine Cruising, and we hope you have a fantastic time on your upcoming holiday!
Kind regards,
Harrison
Senior Customer Support Agent
Great Service
Easy to deal with, listen to any concerns and promptly attended to our booking.
16 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Sue, for your lovely 5-star review. We’re delighted to hear that you found us easy to deal with and that your concerns were listened to and promptly addressed.
We understand how important it is to feel confident and supported when arranging a special holiday, so it’s wonderful to know that your booking was handled efficiently and that you received the attention you deserved.
Thank you for choosing Imagine Cruising. We hope you have a fantastic holiday and create some wonderful memories along the way!
Kind regards,
Harrison
Senior Customer Support Agent
It was great as we booked with you…
It was great as we booked with you before and was so easy to book again
16 de octubre de 2026
Respuesta de Imagine Cruising Australia
Dear Patrizia
Thank you so much for your lovely feedback We're delighted to hear that booking with us again was such an easy and enjoyable experience.
We truly appreciate your continued trust and loyalty, and we look forward to helping you plan many more wonderful holidays in the future. Happy travels.
Kind Regards
Imagine Cruising
Respuesta de Imagine Cruising Australia
Thank you, Lyn, for your wonderful 5-star review. We’re delighted to hear that Dan from our Perth team was so helpful in answering all your questions.
We understand how important it is to have the right information and feel confident when planning a holiday, so it’s great to know Dan provided the assistance you needed.
Thank you for choosing Imagine Cruising. We hope you have a fantastic holiday and look forward to helping you with your future travel plans!
Kind regards,
Harrison
Senior Customer Support Agent
The consultant was helpful
The consultant was helpful, knew his product finalised the deal, all in one contact.
12 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Andrew, for your 5-star review! We're delighted to hear that our consultant provided knowledgeable and efficient service, making the booking process straightforward from start to finish. We understand how valuable it is to have all your questions answered and everything finalised in one conversation. We'll be sure to share your positive feedback with the team. Thank you for choosing Imagine Cruising, and we hope you have a wonderful holiday!
Kind regards,
Harrison
Senior Customer Support Agent
A Positive Experience
The Team is very responsive to enquiries.
During my booking process, Emur was very patient whilst I explored all of the options and decided on the most suitable itinerary. She communicated with me constantly and provided all the details I needed to make decisions.
I received all of my booking itineraries and confirmations very promptly.
Overall, the company offers great value holiday packages and an easy booking process.
15 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Jodie, for your wonderful 5-star review! We're delighted to hear that Emer provided such patient and attentive service throughout your booking process. It's important to us that our customers feel informed and confident when choosing their ideal holiday, so it's great to know that Emer helped you explore the options and find the right itinerary for you. We're also pleased that your confirmations and travel documents were provided promptly and that you found our packages to offer excellent value. Thank you for choosing Imagine Cruising, and we hope you have a fantastic holiday!
Best wishes,
Harrison
Senior Customer Support Agent
Respuesta de Imagine Cruising Australia
Thank you for your 5-star review! We're delighted to hear that Todd provided exceptional service. We pride ourselves on delivering a high standard of customer care, and it's wonderful to know that Todd made such a positive impression. We'll be sure to pass on your kind words to him.
Kind regards,
Harrison
Senior Customer Support Agent
"Old-school" customer service, not a bot. Wonderful! a
I made 2 trip bookings with Imagine in 2 days, and dealing with their customer service rep was a pleasure. I find their packages are very good value, and include every element required such as transfers.
15 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you again, Debi, for your wonderful 5-star review! We're delighted that you chose Imagine Cruising for both of your holiday bookings and that you've had such a positive experience with our team. It's great to hear that you value the inclusions and convenience of our packages, allowing you to relax and enjoy your holiday knowing the important details, including transfers, are taken care of. We truly appreciate your continued trust in Imagine Cruising and look forward to helping you plan more memorable adventures.
Kindest Regards,
Harrison
Senior Customer Support Agent
Excellent service provided by Todd
15 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you for your wonderful 5-star review! We’re delighted to hear that Todd provided you with excellent service. We pride ourselves on delivering a high standard of customer care, and it’s always rewarding to receive such positive feedback about our team.
We’ll be sure to pass your kind words on to Todd. Thank you for choosing Imagine Cruising, and we look forward to assisting you with your future travel plans!
Kind regards,
Harrison
Senior Customer Support Agent
Booking of trip
Gabbi, was very informative and helpful when booking our trip. She was very patient and answered all my questions.
We now look forward to the trip in 2028.
15 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you for your lovely 5-star review! We’re delighted to hear that Gabbi was so informative, patient and helpful throughout the booking process. We understand how important it is to feel confident when planning a special holiday, and it’s wonderful to know that Gabbi took the time to answer all your questions and make the experience a positive one.
We’ll be sure to pass on your kind feedback to Gabbi. Thank you for choosing Imagine Cruising, and we look forward to helping you create some wonderful memories on your exciting trip in 2028!
Kindest Regards,
Harrison
Senior Customer Support Agent
They were quick to respond and helped…
They were quick to respond and helped me with all aspects of my inquiry.
9 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Jane, for your lovely feedback. We’re pleased to hear that our team responded promptly and provided helpful assistance with all aspects of your enquiry. We understand how important it is to receive clear, timely information when planning a holiday, and we’re glad we could make the process easier for you. We appreciate you taking the time to share your experience and hope to assist you with another memorable holiday in the future.
Warm regards,
Harrison, Senior Customer Support Agent
Friendly staff but all details were…
Friendly staff but all details were explained quite quickly. Was able to read through documentation that was sent which described all tour details.
13 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you for sharing your feedback. We’re pleased to hear that our team was friendly and that the documentation provided gave you the opportunity to review all the details of your tour at your own pace. We appreciate your comments regarding the speed at which the information was explained, and we understand the importance of having sufficient time to absorb everything during the booking process. Your feedback is valuable to us as we continue to improve the experience we provide to our passengers.
Kind regards,
Harrison, Senior Customer Support Agent
Prompt return of calls...booking made…
Prompt return of calls...booking made easier with polite advisor
13 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Narelle, for taking the time to share your feedback. We’re pleased to hear that our team returned your calls promptly and that your advisor’s polite and helpful approach made the booking process easier for you. We understand the importance of timely communication and attentive service when planning a holiday, and it’s wonderful to know that these aspects of your experience met your expectations. We appreciate your support and wish you a fantastic holiday!
Kind regards,
Harrison, Senior Customer Support Agent
Respuesta de Imagine Cruising Australia
Hi Chris,
Thank you for your lovely feedback. We’re pleased to hear that our booking team made a positive impression with their friendly and helpful approach. We want every passenger to feel comfortable and well supported throughout the booking process, and it’s wonderful to know this was your experience. We appreciate you taking the time to share your review and hope you have a fantastic holiday to look forward to.
Kind regards,
Harrison, Senior Customer Support Agent
very friendly staff member
very friendly staff member. Able to answer all my questions and assisted me regarding travel insurance recommendations
9 de octubre de 2026
Respuesta de Imagine Cruising Australia
Dear Maree
Thank you so much for your lovely feedback We're delighted to hear that our team member was friendly, answered all your questions and was able to assist with your travel insurance recommendations.
We really appreciate you taking the time to share your experience and wish you a wonderful upcoming holiday.
Kind Regards
Imagine Cruising
Gabby was a wonderful help with the…
Gabby was a wonderful help with the booking, professional, friendly, patient and helpful.
13 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you, Meg, for your wonderful feedback. We’re delighted to hear that Gabby provided such excellent assistance with your booking. It’s lovely to know that her professionalism, friendly manner and patience made the process a positive experience for you. We’ll be sure to pass your kind comments on to Gabby, as recognition like this is always appreciated by our team. Thank you for choosing Imagine Cruising, and we wish you a fantastic holiday!
Kind regards,
Harrison, Senior Customer Support Agent
I spoke to Todd in Qld
I spoke to Todd in Qld
If everything works out it will be a good experience.
13 de octubre de 2026
Respuesta de Imagine Cruising Australia
Thank you for sharing your feedback. We’re pleased to hear that your conversation with Todd in Queensland was a positive experience. We understand that the true measure of a holiday is how everything comes together, and we hope the arrangements proceed smoothly and deliver the enjoyable experience you’re looking forward to. Thank you for considering Imagine Cruising for your travels, and we look forward to helping make your holiday a memorable one.
Kind regards,
Harrison, Senior Customer Support Agent
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