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Imagine Cruising Australia Opiniones 

3180
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Travel Consultant Emer is brilliant, she was so helpful, nothing was a problem and happy to answer all queries we threw at her. Seamless booking. I have booked with Imagine Cruising before and would h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Started to get information from Todd on Friday by phone and by Monday PM we had booked our 21 day trip and paid the deposit. Very comfortable booking experience and recommendation to pay extra for m... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I spoke with the consultant following up on a conversation he had with my husband regarding the potential booking of a NZ cruise. When I explained that the booking would be dependant on a link in with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I saw the advert on FB and called Phone was answered straight away by Todd Information and process was given in detail As I am going with a friends I needed to relay the info and arranged a ca... Ver más

La empresa ha respondido

Información sobre la empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 614987718

  1. Agencia de viajes en crucero

Escrito por la empresa

Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise. More than just a cruise By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth. CRUISE & RAIL Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone. CRUISE & TOURING Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach. CRUISE & EVENT From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you. CRUISE & STAY Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us. RIVER CRUISING From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop. CRUISE DEALS If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here. BOOK WITH CONFIDENCE Your holiday is ATIA and AFTA protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.

Imagine Cruising

Escrito por la empresa

More than just a cruise
We create cruise holidays for every type of traveller and every imagination. Imagine Cruising wants to take you beyond your cruising dreams. That's why we constantly search for new travel experiences and change the rules about what is possible - we call it 'The Imagine Cruising Way'. We put a huge amount of time and care into tailoring cruise holidays that offer you incredible value. You can explore cosmopolitan cities, escape to unspoilt sandy beaches and seek out the world's greatest wonders, all in one holiday.
We've only got One Life
“One day…” It’s something we’re all guilty of saying about the things we dream of doing. We procrastinate as life passes us by. But it shouldn’t be this way. The One Life ethos is about seizing the moment and living life to the full. It’s what we live and breathe here at Imagine, it’s at the very heart of our company values and the reason we do what we do. We’re all blessed with One Life, but within it there is literally a world of possibilities just waiting to be explored. It’s our mission to help you discover this amazing world, to inspire you and help you experience as many unforgettable moments as possible, providing memories to cherish forever.
2021 & 2022 Cruise and Luxury Rail
Combine a cruise with an iconic train journey to see more of the world. From the plush comfort of your carriage, enjoy panoramic views of snow-capped mountains, barren deserts, opulent palaces and more while savouring the romance of rail travel. You’ll feel like you’ve travelled back in time to a more elegant era.
2021 & 2022 Cruise and Escorted Touring
From the majestic phenomenon of Niagara Falls, to the wildlife hidden in the dense rainforests of Borneo, the opulent palaces of India to the weaving marvel of the Great Wall of China - our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet.
Book with Confidence
Your holiday is ATIA and AFTA protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(3180)

415 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had an excellent experience with Imagine Cruising AUS

I had an excellent experience with Imagine Cruising Australian team. From the very start, which was just an enquiry, Dan McCormick has been patiently answering all my queries as a first-time tour & cruise passenger. He reassuringly addressed all my concerns. Dan has a wealth of knowledge on the package and destination that I was interested in. The prompt and professional service received is much appreciated. Really good start to what will be a great experience. Thank you Dan.

3 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Thank you so much for your wonderful five-star review, Cheryl. I’m delighted to hear that you have had such an excellent experience with our team from your very first enquiry.

It’s especially lovely to know that Dan was able to patiently answer your questions, address your concerns and provide you with the reassurance you needed as a first-time tour and cruise passenger. His knowledge of the package and destination, along with his prompt and professional service, will mean a great deal to him.

Thank you again for sharing your experience. We’re delighted to have helped you get started on your journey, and I’m sure you have a wonderful holiday to look forward to.

Kind regards,
Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

Booking experience

Scott was very clear, patient and helpful which enabled the booking process a little easier to navigate.
Thank you Scott.

3 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Thank you, Pauline, for your five-star review. I’m delighted to hear that Scott was so clear, patient and helpful throughout the booking process. Planning a holiday can involve plenty of details, so taking the time to explain everything clearly and guide you through the options can make all the difference.

I’ll be sure to pass your lovely feedback on to Scott. Thank you again for choosing to book with us, and I hope you have a wonderful holiday.

Kind regards,
Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

Very Helpful

3 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Thank you, Stephen, for your five-star review. We’re delighted to hear that you found our service so helpful. Providing attentive and helpful support throughout the booking process is something we pride ourselves on, so it’s great to know this was your experience.

Thank you again for taking the time to share your feedback, and we hope you have a wonderful holiday.

Warm regards,
Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

Very knowledgeable

Very knowledgeable

3 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Thank you for your five-star review. We’re delighted to know that you found our team very knowledgeable. Providing clear, informed advice is an important part of helping our customers feel confident when planning their holiday, so we really appreciate you taking the time to share your feedback.

We hope you have a wonderful holiday and look forward to assisting you again in the future.

Kind regards,
Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

Great Consultant Dan

The Consultant Dan; was excellent and very patient with my many questions.

3 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Thank you, Chris, for your five-star review. I’m delighted to hear that Dan provided such excellent service and was so patient in answering your many questions. Taking the time to ensure everything is clearly explained is an important part of helping our customers feel confident in their holiday plans.

I’ll be sure to pass your kind feedback on to Dan. Thank you again for choosing to book with us, and I hope you have a wonderful holiday.

Kind regards,
Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

Amazing cruise and safari package

It was so easy to make the decision to book our cruise. It was a great package deal and all our questions were answered when we phoned up to enquire about it. We were given time to think and talk about it and she phoned us back when she said she would. I would definitely book through them again

2 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Thank you, Gillian, for your wonderful five-star review. I’m delighted to hear that you found the decision to book your cruise and safari package so easy, and that our team was able to answer all your questions and give you the time you needed to make your decision comfortably.

It’s also lovely to hear that your follow-up was handled exactly as promised. We really appreciate your confidence in booking with us and your kind words about the service you received. We look forward to helping you plan another memorable holiday in the future.

Warm regards,
Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff, gave us flexibility in terms of deposit, also took us through the securing a good cabil on the ship

1 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Thank you, Robert, for your five-star review. I’m pleased to hear that our team was helpful and able to provide flexibility with your deposit arrangements. It’s also great to know that they took the time to guide you through the process of securing a good cabin on the ship, helping you feel confident with your booking.

Thank you again for your kind feedback, and I hope you have a fantastic cruise and a wonderful holiday.

Kind regards,
Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

From initial enquiring to follow up

From initial enquiring to follow up, communication has been great

2 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Thank you, Craig, for your five-star review. I’m delighted to hear that you’ve experienced great communication from your initial enquiry through to the follow-up. Keeping our customers informed and ensuring everything is handled promptly is an important part of the service we aim to provide.

Thank you again for taking the time to share your feedback, and I hope you have a wonderful holiday.

Warm regards,
Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

Tom was very helpful

Tom was very helpful, stayed after closing to complete bookings

29 de agosto de 2026
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Respuesta de Imagine Cruising Australia

Thank you, Jean, for your five-star review. I’m delighted to hear that Tom was so helpful and went the extra mile by staying after closing to make sure your bookings were completed. It’s fantastic to know that you received such dedicated service and that Tom helped make the booking process a smooth and positive experience.

Thank you again for taking the time to share your kind feedback, and I hope you have a wonderful holiday.

Warm regards,
Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

Dan was great

Dan was great, and excellent communicator.

4 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Thank you, Paul, for your five-star review. I’m delighted to hear that Dan provided such great service and was an excellent communicator throughout the process. Clear and helpful communication is so important when planning a holiday, so I’m pleased he made your experience a positive one.

Thank you again for taking the time to share your feedback.

Kind regards,
Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

Made the booking so easy

Made the booking so easy. Different options, no pressure sales pitch.

4 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Thank you, Geoffrey, for your five-star review. I’m pleased to hear that you found the booking process so easy and appreciated being presented with different options without any pressure. We want our customers to feel comfortable and confident when making their holiday plans, so it’s great to know that was your experience.

Thank you again for your kind feedback, and I hope you have a wonderful holiday.

Kindest regards,
Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

We were very happy with Scott who took…

We were very happy with Scott who took our call regarding our trip to Japan . He was courteous, knowledgeable and took the time to go through our holiday plans and told us he had previously done the same trip so he was fully informed on details he discussed with us a which we found very helpful.

1 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Thank you, George, for your wonderful five-star review. I’m delighted to hear that Scott was able to provide such courteous and knowledgeable service while taking the time to go through your plans for your Japan holiday. His firsthand experience of the trip clearly proved valuable, and I’m pleased that his insights and advice were so helpful to you.

Thank you again for your kind feedback. I hope you have a truly wonderful time in Japan and enjoy every moment of your holiday.

Warm regards,
Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

Imagine Cruising Booking

Dan at Imagine was very knowledgeable about the trip having done part of it and was able to answer all my questions and help select a cabin on the cruise ship

2 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Dear Sue,

Thank you for your wonderful five-star review. I’m delighted to hear that Dan’s firsthand knowledge of the trip was so valuable and that he was able to answer all of your questions and assist you in selecting the right cabin for your cruise.

Having someone who can share their own experience and insights can make the planning process much easier, so it’s lovely to know that Dan helped give you confidence in your choices. I’ll be sure to pass your kind feedback along to him.

We truly appreciate you taking the time to share your experience and hope you have a fantastic holiday ahead.

Warm regards,

Harrison
Senior Customer Support Agent

Valorada con 4 estrellas sobre 5

Very easy to organise

2 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Dear Mr Moate,

Thank you for taking the time to leave us a review. I’m pleased to hear that you found the process very easy to organise.

We always aim to make planning and booking your holiday as straightforward and enjoyable as possible. If there is anything we could have done to make your experience worthy of a five-star rating, we would greatly appreciate your feedback.

Kind regards,

Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5
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Respuesta de Imagine Cruising Australia

Dear Frederick,

Thank you for your wonderful five-star review. I’m delighted to hear that Layla provided you with such friendly and helpful service.

We truly appreciate you taking the time to share your feedback and will be sure to pass your kind words along to Layla. We hope you have a fantastic holiday ahead.

Kind regards,

Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

Viran was very helpful in making this…

Viran was very helpful in making this booking. She had been on many Imagine Cruises and was able to make good suggestions to make our trip a great experience.

1 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Dear Anne,

Thank you for your wonderful five-star review. I’m delighted to hear that Viran was so helpful in making your booking and that her firsthand experience on many Imagine Cruises allowed her to share valuable suggestions for your trip.

Personal experience and practical advice can make such a difference when planning a holiday, so it’s lovely to know that Viran was able to help make your upcoming journey an even greater experience. I’ll be sure to pass your kind words along to her.

We truly appreciate you taking the time to share your feedback and hope you have a wonderful holiday filled with unforgettable experiences.

Warm regards,

Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

We have made many bookings with Imagine…

We have made many bookings with Imagine but Scott was amazing, friendly, great customer service, knowledgeable and nothing was too much trouble.

2 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Dear Loretta,

Thank you for your wonderful five-star review and for your continued support through the many bookings you have made with us. It’s particularly lovely to hear that Scott made such a positive impression and provided you with friendly, knowledgeable service and excellent customer care.

Knowing that nothing was too much trouble and that Scott was able to assist you so thoroughly is exactly the level of service we strive to provide. I’ll be sure to pass your kind words along to him.

We truly appreciate your loyalty and hope you have many more incredible holidays to look forward to.

Warm regards,

Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

Great customer service.

Very helpful and informative staff booking process was very smooth too.

2 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Dear Cindy,

Thank you for your wonderful five-star review. I’m delighted to hear that you received great customer service from our team and found them helpful and informative throughout the booking process.

It’s particularly pleasing to know that everything went smoothly, as we always aim to make arranging your holiday as easy and enjoyable as possible. We truly appreciate you taking the time to share your feedback and look forward to helping you create many wonderful travel memories.

Warm regards,

Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5
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Respuesta de Imagine Cruising Australia

Thank you for your wonderful five-star review. I’m delighted to hear that Todd was so helpful and friendly throughout your experience.

We truly appreciate you taking the time to share your feedback and will be sure to pass your kind words along to Todd. We hope you have a fantastic holiday ahead.

Kindest regards,

Harrison
Senior Customer Support Agent

Valorada con 5 estrellas sobre 5

Sarah was great at fitting us in to a…

Sarah was great at fitting us in to a grand tour of Britain's Gardens.

1 de septiembre de 2026
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Respuesta de Imagine Cruising Australia

Dear Jim,

Thank you for your wonderful five-star review. I’m delighted to hear that Sarah was able to help you find a place on the Grand Tour of Britain’s Gardens. It sounds like a fantastic holiday, and I’m sure you’ll have a wonderful time exploring the beautiful gardens and destinations along the way.

Thank you again for your kind feedback and for choosing us. We wish you a truly memorable holiday.

Kind regards,

Harrison
Senior Customer Support Agent

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