Nothing received. Shipping company claims it couldn’t be delivered, then they claim it couldn’t be dropped at a pick up point because it was refused. A new drop off date was arranged and again nobody... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Bonjour J’ai commandé sans hésiter car sur leur site c’était noté « retour et remboursement « sur les avis Ici le commentaire est toujours « Nos entrepôts d'expédition et de retours sont désorma... Ver más
Das Kleid passt selbst mir, als korpulenter Frau, trotz Babybauch im 8Monat. Die Farbe ist wie auf der Website angegeben, der Stoff fällt schön und fühlt sich gut an. Habe das Kleid ausgesucht... Ver más
I was very impressed with the fast shipment. The fabric is a lovely thickness, so it's not see through (something I was worried about). The plus size fitted perfectly, maybe just a smidge on the short... Ver más
La empresa ha respondido
2,4
Malo
157 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
So helpful!
So helpful! Needed to swap 3 of our 10 dresses to plus size and Tina guided us and supported us with doing this easily and smoothly.
The dresses are perfect for us too!
Thank you!
21 de diciembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you so much for your wonderful feedback! 💖 We're absolutely delighted that Tina could make the size swap process smooth and stress-free for you—she’s a superstar, and we’re so lucky to have her on our team!
Most of all, we’re thrilled that the dresses are perfect for your special occasion. Helping bridal parties like yours look and feel amazing is why we do what we do!
Wishing you all the joy in the world for your upcoming celebration—you’re going to look stunning! ✨
Nice colour dress can be worn in lots…
Nice colour dress can be worn in lots of different tv ways
20 de diciembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you for your lovely feedback! 💫 We’re so happy you love the versatility of your dress—it’s amazing how many stylish ways you can wear it, right? Whether dressed up or down, it’s designed to adapt to your unique look.
If you ever need styling tips or want to try another color, we’re here to help! Keep shining in your gorgeous new dress. ✨
Excellent product and customer service
Great dress made from a high quality material and very versatile due to the number of different styles available. Everyone is bound to find a style that suits them! Tina at customer services was extremely helpful and wry responsive when I emailed her regarding some order queries. Can only recommend.
6 de diciembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you so much for your fantastic review! 💫 We're absolutely delighted that you love the quality and versatility of your dress—it's so rewarding to hear when customers discover their perfect style with us!
A special shout-out to Tina for providing you with such excellent service (we've shared your kind words with her—it made her day!). Helping you feel confident and supported is what we're all about.
We're honored by your recommendation and can't wait to help you find more pieces you'll love. Here's to many stylish moments ahead! ✨
Bridesmaid dark purple long dress perfect choice
Ordered the plus size dark purple long, feels great on and so many options for the neckline.
The bride loved it and so do I.
7 de diciembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you for your wonderful review! 💜 We're absolutely thrilled that you and the bride love your dark purple dress—it's such a regal and flattering shade, and we're so happy it fits you beautifully! The versatility of the neckline options is one of our favorite features too—it’s all about making you feel as confident as you look.
Wishing you both a magical celebration filled with joy (and stunning photos!). If you ever need another style for future events, we’d be honored to help.
Customer service has been efficient and…
Customer service has been efficient and very prompt. A good experience
9 de diciembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you so much for your kind words! ⚡️ We're thrilled to hear you had a smooth and efficient experience with our team—providing prompt, hassle-free service is always our goal.
If there’s ever anything else we can do to make your [Brand Name] experience even better, we’re all ears! Wishing you many happy moments in your new pieces.
Amazing Dress
The dress is amazing quality and the colour is just what I wanted.
Fantastic customer service and I would highly recommend to anyone.
3 de diciembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you so much for your glowing review! 💫 We're absolutely thrilled that you love your dress—especially hearing that the color and quality exceeded your expectations! Providing exceptional customer service and beautiful pieces is what we strive for, so your recommendation means the world to us.
We'd be honored to help you find your next perfect piece whenever you're ready. Until then, enjoy turning heads in your stunning dress! ✨
Good customer service and fast…
Good customer service and fast responses. Lovely dress and lots of colour options.
3 de diciembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you so much for your wonderful feedback! 🌈 We're delighted you love your dress and had such a positive experience with our team—prompt and helpful service is always our priority!
With so many color options to choose from, we'd love to help you find your next favorite. Here's to many more stylish moments ahead! ✨
Great company with great dresses!
23 de noviembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you so much for your kind words! 💖 We're absolutely thrilled you're loving your dress and our brand. Making customers happy is why we do what we do!
If there's ever anything else we can create for you, just say the word. Wishing you many wonderful moments in your beautiful new pieces!
Ordered 2 different styles of this…
Ordered 2 different styles of this dress and they are so amazing! Had an issue with delivery which they helped me to sort.
1 de diciembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you for your lovely review! 💫 We're thrilled you love both dresses—it’s so fun to mix and match styles! We’re also glad our team could quickly resolve the delivery hiccup for you. Your satisfaction is our top priority!
Wishing you many stylish moments in your gorgeous new pieces. Can’t wait to see how you style them! ✨
Great customer service
Great customer service. Dress was lovely condition and just as appeared in picture
26 de noviembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you so much for your kind words! 💖 We're delighted to hear you loved your dress and that it arrived just as beautiful as pictured—that’s exactly how it should be! Providing great service is our passion, so your feedback means the world to us.
Wishing you many wonderful moments in your new favorite dress! If you ever need anything else, we’re always here to help.
Amazing dress and true to colour online…
Amazing dress and true to colour online can style so many ways to fit each persons style
Customer service really helpful for any of my questions and quick to respond
25 de noviembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you so much for your wonderful feedback! 🌟 We’re thrilled you love the dress—especially its true-to-color accuracy and versatility to match your personal style. That’s exactly what we strive for!
Our customer service team will be delighted to hear they could assist you promptly and effectively. We’re always here to help, so don’t hesitate to reach out anytime.
Wear it in good health and confidence—you’re rocking it! 💃
Great service
Great service, fast shipping and great quality item.
Would definitely shop here again
29 de septiembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you for your kind words! 🎉 We’re so happy to hear you loved your purchase—nothing makes us prouder than knowing we delivered great quality, fast shipping, and service that met your expectations.
Customers like you make our work worthwhile, and we can’t wait to welcome you back for your next order! Until then, happy styling! ✨
Great service.
Great service.
Dress wasn’t suitable unfortunately but Infinity kindly offered a 50% refund to save on return fees.
Would definitely recommend.
23 de noviembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you for your honest feedback! We're sorry the dress wasn't perfect but truly appreciate you recognizing our effort with the partial refund. Your recommendation means so much to us! We'd love another chance to impress you - perhaps with a different style next time. Grateful to have you as a valued customer! 🌟
Great service.
Great service.
Dress wasn’t suitable unfortunately but Infinity kindly offered a 50% refund to save on return fees.
Would definitely recommend.
17 de noviembre de 2022
Opinión espontánea
Respuesta de Infinitydress
We truly appreciate your understanding and recommendation! While we're disappointed the dress didn't work out, we're glad our refund solution helped. Your satisfaction is our priority, and we'd love another opportunity to serve you better. Thank you for trusting us! 💙
Awesome Customer service
Customer service was speedy and personable. They were extremely helpful and responsive to email questions. Many ways to style dress to personalize your fit.
8 de noviembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you for your glowing review! 🌟 We're delighted to hear our team provided such excellent service and that you're enjoying the dress's versatility. Personalizing your style is what we love to help with most!
Our customer service champions will be thrilled to know they made your experience special. Remember, we're always here if you need more styling tips or assistance.
Wear it with confidence - you're rocking that personalized look! Hope to see you again soon. ✨
Issue with delivery but resolved…
Issue with delivery but resolved through infinity dress. Quick response to any issues. Dress not suitable but offered half refund to save on shipping costs.
7 de noviembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you for your understanding and patience! 🙏 We sincerely apologize for the delivery hiccup but are grateful our team could resolve it promptly. While we're disappointed the dress wasn't perfect, we're glad our refund solution worked for you.
Your satisfaction remains our top priority, and we'd love another opportunity to serve you better. Please don't hesitate to reach out if you need anything - we're always happy to help! ✨
Lovely dress, I’d recommend!
Lovely dress, beautiful fabric snd just what I wanted! Looks perfect for a wedding guest dress. Great that I could tie it lots of different ways for every occasion.
1 de noviembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you for your wonderful review! 🌸 We're absolutely delighted to hear the dress was perfect for your wedding guest outfit and that you're enjoying its versatility. The fact you can style it multiple ways for different occasions is exactly why we love this design!
You’ve styled it beautifully – we’d love to see you shine at the wedding! (Tag us if you share photos – we’d be thrilled to feature you!)
Wishing you many more stylish moments in your Infinity Dress! 💫
Lovely dress however unsuitable so was…
Lovely dress however unsuitable so was happy that they offered half refund to save shipping cost of returning dress Thank you will definitely recommend to friends in the future
4 de noviembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Thank you for your kind understanding and recommendation! 🌟 While we're sorry the dress wasn't quite right, we truly appreciate you accepting our solution. Your willingness to share your positive experience despite this means the world to us!
Either way, we're grateful for your support and can't wait to serve you (and your friends!) again.
Happy styling, and thank you for being such a wonderful customer! ✨
Highly recommend
Excellent product, the dresses are so versatile and brilliantly made. The Material and finish are high quality and the various styles are flattering for everyone. Dispatch and delivery was much quicker than expected and packaging was nice.
28 de octubre de 2022
Opinión espontánea
Respuesta de Infinitydress
Wow, thank you for this fantastic review! 🌟 We're absolutely thrilled to hear how much you love your dress - from its versatile styling to the premium quality. Knowing it exceeded your expectations with the speedy delivery and beautiful packaging makes our day!
Our team takes immense pride in crafting pieces that flatter every body type, so your words mean everything. You've styled it perfectly - we'd love to see your looks (tag us @Infinitydresscom)!
Wishing you many wonderful moments in your Infinity Dress - you're rocking it! ✨
Je recommande
Rapidite d envoi ,
Bonne Communication avec le service après vente
2 de noviembre de 2022
Opinión espontánea
Respuesta de Infinitydress
Merci beaucoup pour votre commentaire positif ! 🚀 Nous sommes ravis que vous ayez apprécié la rapidité d'expédition et la qualité de notre service client.
C'est un vrai plaisir pour notre équipe de fournir un excellent service à chaque commande. N'hésitez pas à nous contacter si vous avez besoin d'aide - nous sommes toujours là pour vous !
A très bientôt pour votre prochaine commande ! ✨
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.