Our regular collection is done by Jonathon. He provides excellent customer service, is so lovely and you can ask him any question about the collection or planned collection. He is an asset to Initial... Ver más
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Consulta las opiniones de los clientes
Over the years we have have Noel Pye to be extremely efficient and polite whilst on our premises. His work is carried out swiftly and correctly and is a credit to his company. Highly recommended
La empresa ha respondido
Kamil is a brilliant employee for Initial. Without his help and assistance I wouldn’t have continued my contract. After months of confusion from the refuse admin team, Kamil was able to solve this p... Ver más
La empresa ha respondido
Very happy with the service provided. Gary goes above and beyond when he comes to do the collection. Always has a smile, very polite, he is very quiet and respectful, so he doesn't wake our resident... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de recolección de residuos
- también en la categoría
- Servicio de tratamiento de desechos
Sobre Initial Medical
Escrito por la empresa
We are the experts in healthcare waste management and infection control, providing a complete collection, disposal and recycling service for hazardous and offensive waste produced by businesses and organisations associated with healthcare provision within the UK. The safe management of healthcare waste is vital to ensure your activities are not a risk to human health.
Contact UsSetting the standard in healthcare and infectious waste management in the UK
- Local, Expert Consultation
- A reliable, effective and fully compliant service, built around customer need, and delivered by our highly trained local teams. ISO 9001:2015 quality accredited.
- Integrated Technology
- Technology is fully integrated into our operations, providing full traceability of service delivery, electronic waste documentation and the best customer experience possible.
- Innovative Solutions
- Offering innovative healthcare waste management services and infection control products to help break the chain of transmission and prevent cross infection.
- Legal Compliance
- Keeping our customers compliant with the complex legislation and audit requirements surrounding healthcare waste and infection control. #followthecolourcode
- Legal ComplianceHealth & Safety
- A company with a ‘World Class’ Health & Safety record and ISO 45001:2018 accredited.
- Sustainability
- A company accredited to ISO 14001:2015 environmental standards, and focused on delivering sustainable products and operational solutions.
Información de contacto
Compass House, RH10 9PY, Crawley, Reino Unido
- 08081205104
- marketing.uk@rentokil.com
- initial.co.uk/healthcare-waste
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Jude is a star
Jude McCarton is so efficient, knowledgeable and wonderful to deal with - her information about products and services is invaluable - we would be lost without her

Respuesta de Initial Medical
We have been with initial for many…
We have been with initial for many years now. We recently had a change in driver but the new driver is great and so helpful all the time. The collections are never late I would highly recommended intial.

Respuesta de Initial Medical
Jude consistently provides exceptional…
Jude consistently provides exceptional service. She is friendly, approachable and willing to help, always with a positive attitude. No matter how busy she is she always makes sure we feel valued and supported and will do whatever she can if we ask for anything.
Jude's professionalism and dedication really stands out and it is clear to see she genuinely cares about doing a great job and building a good rapport with the customers she works with.
She is one of a kind a definitely deserves recognition for the effort she puts in on a daily basis

Respuesta de Initial Medical
Jude is great!
Our usual technician is Jude. She's always efficient, helpful and cheerful!

Respuesta de Initial Medical
Pick ups are normally the same time…
Pick ups are normally the same time each time, Richard who does our collections is always happy and polite

Respuesta de Initial Medical
Excellant Service
David is superb, his customer service skills are excellant and he always communicates well with us to ensure we know what collections are due each week!

Respuesta de Initial Medical
Customer service you are on top of your game and able to give me askeds when i need them
Customer service
Staff

Respuesta de Initial Medical
⭐⭐⭐⭐⭐
It is always lovely to see Richard on a Friday morning. He is consistently punctual, friendly, and always greets us with a smile. He is understanding of the busy nature of mornings and is always professional and approachable.
Our bins are always emptied efficiently and left clean and tidy afterwards. Richard takes pride in his work and is an excellent representative of the organisation. His positive attitude and reliability do not go unnoticed, and we really appreciate the excellent service he provides every week.

Respuesta de Initial Medical
Jude is very personable and does a…
Jude is very personable and does a fabulous job. Always reliable and a credit to the company

Respuesta de Initial Medical
Friendly and professional
Jude is very friendly and professional. If I have any queries she is always happy to answer them.

Respuesta de Initial Medical
Great customer service from Jude
Jude is always very efficient, polite and friendly when she visits our Sites.

Respuesta de Initial Medical

Respuesta de Initial Medical
Their employee (David) is lovely
Their employee (David) is lovely. He is always kind and respectful with everyone. He does a great job. He answers all our questions and nothing is too much for him

Respuesta de Initial Medical

Respuesta de Initial Medical

Respuesta de Initial Medical
Excellent service
Peter the collection driver was great, communication from both the office &
Peter, who contacted me 24 hrs prior to my collection to confirm the best time for me, which is very much appreciated & just elevates the service to excellent.

Respuesta de Initial Medical
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