Liam Brennan attended for two days to finalise work. Ably assisted on second day by Charlie Dixon It was a friendly and efficient team to which I gave hot or cold drinks Liam explained well work be... Ver más
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Consulta las opiniones de los clientes
Kim & Ronnie: Arrived on time, fully briefed and with all necessary kit. Kim explained what they were going to do and the potential implications. Afterwards, Kim explained clearly they had managed to... Ver más
Terry was very professional in carrying out the work he was assigned.that was nforming me what he was assigned to do. What i found extra helpful was him explaining the process on what happens next a... Ver más
Matthew came out to deal with an issue we had with water leaking out of our retaining wall. He resolved our issue quickly, identified further issues that will resolved and covered by our insurance a... Ver más
Información sobre la empresa
Escrito por la empresa
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
Información de contacto
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Reino Unido
- innovation.group
Ha contestado el 89% de las opiniones negativas
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Innovation drilling Job
Both Ben and Bill worked together on our property 14/4 and 15/4 Cheerful Friendly answered all our questions and explained exactly what was happening.. impressed the way they worked .. Left the site clean and tidy .. ….
Matthew Rooke was great
Matthew came out to deal with an issue we had with water leaking out of our retaining wall. He resolved our issue quickly, identified further issues that will resolved and covered by our insurance and reassured me as a homeowner that most issues were out of our control. He was well mannered and very informative.
Thanks. Ash and Sophie
Would have no hesitation recommending
We dealt with this company as the underwriters of a stressful insurance claim. I have to say that they dealt with everything with professionalism and thoughtfulness. I dealt with a gentleman called Lloyd who I feel helped and dealt with the claim fairly and with consideration too the situation we had been put in, I appreciate every effort that Lloyd and our insurers did to put things right for us. Would recommend and thank you again
Rick was very pleasant and professional.
Professional
Friendly team, arrived on time, neat and tidy on the job
Josh & Ash were polite and explained in…
Josh & Ash were polite and explained in detail what they would be doing before they did it. They were tidy and everything was put back as it was before.
Very punctual
Very punctual, clean, tidy work and friendly good communicators.
Professional
Professional, prompt, friendly service. They explained all the details of what was being done as the work progressed and left the garden looking the same as they’d found it. Thank you.
Worked hard
Worked hard, hardly took breaks. Always on time. Finishing touches, like grass seed and top soil over dug area. Friendly, professional and polite. Always listened to the customer! Highly recommend them.
Liam brennan and charlie dixon Two men…
Liam brennan and charlie dixon Two men turned up today very professional and had lots of knowledge of the job they had come to do went above and beyond to tell me of the job they was carrying out . Thank you innovation group . Jayne hemstock
Job number 004603
Faz and Joel were hard working and…
Faz and Joel were hard working and knowledgeable process. Very pleasant and nothing was to much trouble.
Excellent Service!
Chris and Charlie from Innovation Group, were extremely helpful, professional, knowledgeable and respectful whilst working within and around my property. At every step they communicated clearly what they were doing and what needed to be done, to ensure that I was aware of the process and made a stressful situation caused by a previous company very easy to deal, which I’m very grateful for!
Once the issue was identified, it was fixed and everything was put back cleanly and respectfully, couldn’t be more grateful.
Great experience
Great experience with the support of Ian and Kevin working on behalf of Innovation Group on our claim.
Thank you for your professional handling throughout your visit and clear explanation of next steps.
Lee and John were amazing
Lee and John were both great at their job. Friendly, easy to talk to and they left the house spotless. Had to dig out a drain area, but replaced it seamlessly.
Matthew was very helpful during a…
Matthew was very helpful during a stressful time. Very thorough. Explained what was wrong. He dealt with our ride neighbour very diplomatically. Excellent.
Once innovation group where engaged…
Once innovation group where engaged things went from bad to sorted first rate workers drove 3 hours from wales worked very hard from 0800 hrs non stop till it was fixed 5star service once engaged by our insurance we knew things would be sorted
There aren’t enough stars to describe…
There aren’t enough stars to describe my experience with Innovation Group. After discovering a shattered sewage pipe under my concrete floor, they turned up within hours of my call. Given that it was right before a Bank Holiday weekend, I was braced for a long wait without a working toilet.
However, James and Stuart were absolute legends - they grafted for several hours, breaking through concrete to reach the old pipe and replace it with a modern UPVC alternative. Not only were they incredibly knowledgeable, but they were also great to chat with. They walked me through the camera footage and explained exactly what had happened beneath the floor, which really put me at ease. I would use this company again in a heartbeat. Massive thanks to the whole team!
Good workers
Callan & James were excellent from start to finish. They were both well mannered and willing to hold a conversation and make nice comments on the home. They commenced their job with due diligence and good communication on what they found.They then carried out the repair required and cleaned up leaving no mess at all, they even swept the garden.
Craig attended solo when his team-mate…
Craig attended solo when his team-mate went sick. As a result he had to dig a nasty hole by hand which meant the job took much longer than scheduled, delaying him for later jobs. Despite the difficult situation, he was polite and communicated at each stage of the process.
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