int.toucheprive.com Opiniones 

Je mets une étoile car je ne peux pas mettre moins.
Service client inexistant. Troisième relance, pour un remboursement, restée sans réponse à ce jour. Cela fait plus d’un moins que le retour a été reçu et depuis absolument rien. Je ne recommande PAS DU TOUT ce site

Dear Customer Service,
I am contacting you regarding order #EU22917
After inspecting the items, I found that the quality is extremely mediocre and not up to standard. I have attached several photos to this email so you can clearly see the defects.
As I can no longer return these items through the standard procedure, I would like to know what solution you can offer. I am expecting either a replacement of acceptable quality or a credit note.
Thank you for your assistance.
Best regards,
KTBS
Please Check my several e-mails in your box

J’ai mis un étoile car je pourrai pas moins
J’avais commandé sur l’application ma commande c’est bien marqué livré mais je l’ai pas reçu j’avais envoyé plusieurs mails et toujours aucune retour aucune réponse

Très mauvaise expérience retour fait le lendemain de la livraison de la commande je vais bientôt faire un mois que j’attends mon remboursement et rien ils répondent jamais au mail commande EU22189 c’est une grosse arnaque

I ordered two products, which were sent in separate packages. One of them arrived, but the other one was also fully paid for and has been stuck in “processing” ever since. I have contacted customer service several times by email, but I have received no response. I am very disappointed with the lack of communication and support. Every customer knows their rights and will take action if necessary.

Still no refund for order EU20864 although it is marked as delivered back to them days ago. Customer care doesn’t reply to multiple emails about return RMA# TM60W21R.
DO NOT ORDER FROM THIS SELLER! Return process is not working! You will regret ordering from them. Quality of the item was not good, so had to send it back but it is complete silence from their end despite multiple emails.

This is a scam. They don’t rey to emails or to the 24/7 whatsapp. The website guarantees no customs but now the courier is asking for customs to be paid before I can get my package. I’m definitely disputing this with my bank.

I have been waiting for the refund of my purchase to be made since 10 months ago. All they do is to apologise and say that they are doing the best to make a refund... It is like talking to the wall cold and fake. DO NOT BUY from them. The quality of cloths are poor and this was why I returned every single item.

Amazing quality and great customer service! Thank you and keep up the great work.

Terrible service. I received no return instructions, they don't have a phone number, and they don't respond to emails. Now I'm stuck with products I can't return.

Good quality
Fast delivery
Good material
Easy return

Very good website, I had a great experience. Thank you

Well the website has a big collection that suits all kind of shape bodies, fabrics are very good, quality & the finishing are great, the prices are very well and reasonable, shipping is fast, but they have an issue with the company who collect the returned clothes, but in the mean time they refund you the amount without doubt even before collecting the returned items, also they are easy to reach and contact you back quickly.
I really like touche prive due to all what i mentioned above and i will always order from them.

The order process was easy, and I liked the styles. One item wasn't quite what I expected in terms of fabric, but overall, the quality is good, and I'd consider ordering again.

Happy with my purchase! The delivery was a bit slower than I anticipated, but the products were worth the wait. Customer service was responsive when I asked about my order.

I had a great experience with Touche; their customer service is excellent.

Loved the design and material. Also their costumer service is amazing. Definitely recommend buying here

I am happy that Touché has return service from USA. I was worried at the first my return, because Touché return system didn’t give me any receipt or barcode etc when I delivered my purchase to delivery station. I just wrote my name and return number that they sent it to me on a blank paper, and put inside of the package, but they sent my money back my in a week.
At the second time, it takes almost ten days to get money back, but that’s OK.
Thanks Touche

Je mets une étoile parce que c'est obligé mais je n'en mettrais aucune! Déplorable de la livraison à la réception. Colis envoyé sans facture donc bloqué à la douane pendant des semaines, livraison en point relais et non à l'adresse indiquée. Articles reçus non conformes : veste avec plein de taches, des accrocs, un autre totalement différent du site (couleur et matière différentes). Le service client qui répond que les couleurs sont différentes à cause de la lumière... bref retour à ma charge alors qu'il s'agit de leur erreur. A FUIR

I have been trying to get a refund for a month and the return request is not being accepted

I had an issue with my purchase. The website duplicated my order and the team has assisted me with all the steps. I really appreciate them. Thank you Touche! Very good products and very good services