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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Je mets une étoile car je ne peux pas mettre moins. Service client inexistant. Troisième relance, pour un remboursement, restée sans réponse à ce jour. Cela fait plus d’un moins que le retour a été... Ver más

Valorada con 2 estrellas sobre 5

I ordered two products, which were sent in separate packages. One of them arrived, but the other one was also fully paid for and has been stuck in “processing” ever since. I have contacted customer se... Ver más

Valorada con 1 estrellas sobre 5

Dear Customer Service, I am contacting you regarding order #EU22917 After inspecting the items, I found that the quality is extremely mediocre and not up to standard. I have attached several ph... Ver más

Valorada con 5 estrellas sobre 5

I am happy that Touché has return service from USA. I was worried at the first my return, because Touché return system didn’t give me any receipt or barcode etc when I delivered my purchase to deliv... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres

Escrito por la empresa

Touché's story began when a group of young designers from Istanbul aimed at revolutionising the way the next generation of women wear clothes. The fading popularity of mainstream brands, the repetitive and mundane designs of the old industry have pushed Touché to pursue a reformative path for young women who have a constant desire to be differently elegant. We followed the rising trend of modest fashion in the world and blended it with our touch of modernism, which allowed for a unique style to emerge. With Touché, modest fashion is no longer an archaic way to dress. Modern and modest designs coming together for the first time with Touché was met with great enthusiasm by the market. Since our story began in 2014, Touché has reached a network of around 200 sales points in over 30 countries and 5 continents with its unique story, high quality fabrics and reasonable prices. Our mission is to spread our free spirit and innovative designs all over the world and show that women can be modest without having to sacrifice their modern, young, chic, sporty and colourful attributes. The Art of Turkish Fabric and Textiles All Touché models are produced with a selection of highest quality Turkish fabrics. Turkish fabric and textiles industry is one of the leading in the world, in quality and in its sheer size. Turkish Cotton Turkish cotton is a premium long-fiber cotton grown exclusively in the Aegean Region. The long fibers yield stronger and smoother threads than regular cotton, and Turkish Cotton becomes even softer and more comfortable over time. Quality and Health All fabrics used by Touché go through a meticulous inspection phase before entering production. With Touché, you can rest assured that the products you buy do not cause any harm to your skin and health.


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,3

Todas las opiniones

(54)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very Pleased, def ordering again!

Honestly I was skeptical at first about the quality, but I liked the clothes very much. The customer service was very efficient too they replied to my email and my request. The prices are a bit on the higher side, even with sale they are a bit over priced considering the prices of clothing in Turkey. However I found the quality very good, so I am definitely ordering again.

21 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could put zero stars to represent…

If I could put zero stars to represent their value and customer service I would. Once they take your money they don’t care if you receive the order or in what state the order is. DHL lost my order and they basically told me sorry not our problem. International customers beware!

5 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Buying from touch prive store was a…

Buying from touch prive store was a good experiance. I bought from then and there was 45% off . There is also a disscount codes u can use . U can order from them and trust them. The store has a good quality and nice designs.

I will repeat this experiance 4 sure.

1 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

They never state that I have to pay…

They never state that I have to pay import fees because the address they use is in Europe. Then I got a letter from DHL that I have to pay €43! After communication with costumer service they never explained why I had to pay. They never refunded this payment. After I returned some items they told me that they haven’t received it. I have send a proof of return and still waiting for my money. This was my first and last time ordering from this aweful shop!

24 de junio de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

My experience

Modesty:I always look for modest clothes meaning that they're long and not so tight. Most dresses and skirts on the website cover 3/4 of the legs only and I'm looking for full-length clothes.

Style and design: I also prefer elegant "lady-like" outfits, and even if they were casual, I'd always like them to state "elegant".Hence, I would be pleased if you added more clothes like that. Honestly speaking, this collection is way better than the previous ones color and pattern wise, it's more simple with few colours and patterns and looks better to the eye. One suggestion could be is to add simple floral styles more.

Price: Frankly, the prices are really expensive and not encouraging me to buy. I believe that if you lowered the prices a bit you could hit a wider audience.

Website: the website is nice, organised, and easy to surf.

Thank you all at Touché Privé, and I hope you take my review into consideration.

26 de febrero de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Simple items are pricely

Prices are too high for some simple and/or basic items. Not very affordable for everyone compared to other online shopping websites.

26 de febrero de 2022
Opinión espontánea

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