Internationalcar Opiniones 

Also trading as the Surprice franchise. The Lisboa office charged me 431 euros for damage that was pre-existing. They had no evidence to suggest that the tiny mark was new. The scam is that they provide cars that are very scratched and dented so much so that it is impossible to document each mark at the time the vehicle is hired. The customer is never going to be able to photograph all of those marks and provide enough evidence so as not to leave themselves susceptible. The company take a large credit card deposit of 2400 euros, and hold the renter to ransom. This means that if I wanted my deposit back I had to pay the bill of 431 euros even though I was sure that the damage did not happen while I had the vehicle. Subsequently I exchanged some emails with the company and they were adamant and unhelpful and would not return the money that they stole from me. Hire from this company at your peril.

I picked up a dirty car from the Lisboa office (OKIS360) full of dents and scratches and had to wipe the dirt off to make them visible. Yet only one of these was marked up on the check sheet at the start and is clearly a SCAM as the dents are not repaired.
The agent marked up everything we spotted and said he had all the pictures and I didn’t need to take any and would send them to me, but he only sent the one on their system from previously
Once we returned the car he said he wasn’t sure those dents never existed and went straight to the dents which he clearly was aware of and took pictures, which then diasappeared..
And basically lied as my son in law was with me and he is Portuguese I brought the car back in a cleaner state than I picked it up
The lady who charged also wrote down the car had a tank 3 quarters full and then changed this this on the bill to 1 quarter full, which I didn’t spot.
I had no choice but to pay 469 euros.
I would never recommend this company and advise others not to. Shocking service from start to finish.