invisiblebraces4u Opiniones 

1016
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I got in touch with this company about invisible braces and arranged a Zoom call. The young man I spoke to was really helpful and explained everything clearly before booking me in for a face-to-... Ver más

Valorada con 5 estrellas sobre 5

The staff are very polite and explain everything clearly which made the whole process easy to understand, and i also really appreciate the fact that they let you see and discuss your expected end resu... Ver más

Valorada con 5 estrellas sobre 5

THEY CARE FOR YOU. I deal with clients everyday and people are so rude that you almost become desensitised to it. I walked into the clinic and IMMEDIATELY i was welcomed. They treated you liked a huma... Ver más

Valorada con 5 estrellas sobre 5

The team at the Leeds branch are absolutely excellent, they made me feel comfortable as soon as i stepped in, answered all my questions in detail and guided me through the process. Would absolutely re... Ver más

Información sobre la empresa

  1. Odontólogo estético

Escrito por la empresa

At invisiblebraces4u, we guarantee the best, most affordable Invisalign prices in the UK.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 75% de las opiniones negativas

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4,7

Todas las opiniones

(1016)

958 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Customer Service

Charleigh Duncan was really helpful in answering my questions and providing a great customer service.
The price has helped me to take further steps to align my teeth so that I can be more confident!
I hope that this service will be able to help many others be confident in their selves

15 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t trust the 5* reviews

Most of the 5* reviews are not actually about the months of treatment or the end result or how good the company actually is! It’s based on a 10 min chat to get you booked in for a consult! After this chat I paid £25 for the consultation appt and I got a text to incentivise me to leave a review to get my fee back. How is a 10min chat enough to leave a review about a company you know nothing about! But u guess a lot of people do it for the cash and leave a great review because what’s there to fault in a 10 min friendly chat? The review score completely mislead me as I thought they had amazing reviews for the actual dental service. The real issue was when they took my deposit and unlike what I was promised, I got no email telling me where to go or confirming my appt. They didn’t respond to my emails so the promise of a refundable fee is a total lie. AVOID or at least look at all the 1/2 star reviews for a better insight!

Edit: I was only contacted and offered a refund after I left a negative review.

8 de octubre de 2026
Opinión espontánea
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Respuesta de invisiblebraces4u

Hi Zahra,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations and that the communication surrounding your appointment and deposit left you feeling disappointed.

Having reviewed your account, we can confirm that a full refund was offered and processed back to you. We apologise that your initial experience fell short of the standard we aim to provide.

At Invisible Braces 4U, we pride ourselves on our experience in Invisalign treatment and our commitment to patient care. We never want anyone to feel pressured into proceeding with treatment, and it is important to us that every patient feels informed, comfortable and confident throughout their journey.

We also take the feedback you have shared regarding our review process seriously. Our patients’ experiences and reviews are genuine, and we value feedback from patients at every stage of their journey.

We’re sorry that we were unable to provide the experience you had hoped for, but we appreciate you bringing your concerns to our attention. We genuinely wish you all the best moving forward.

Kind regards,
The Invisible Braces 4U Team

Valorada con 5 estrellas sobre 5

The booking process was really quick…

The booking process was really quick and easy I particularly liked the updated text messages that reminded me of my meeting.
I met with Jamie for my zoom consultation and he went through the entire process very clearly and ensured I understood everything.

12 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Consultation with Idwan

Had a wonderful experience with my consultation with Idwan she was lovely and really assessed my treatment plan and what I wanted and was able to point me in the right direction which I really appreciated given that my past experiences with dentist were not pleasant. I’m excited for the journey ahead I can’t wait to feel beautiful again.

10 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I attended the Leeds branch and had a…

I attended the Leeds branch and had a very seamless experience, the staff was pleasant and welcoming from the minute I attended, prior to the appointment I had regular updates on my appointment along with texts and emails stating they looked forward to see me. The staff at the appointment were very professional and warming they made me feel really comfortable and also made me feel super relaxed. I look forward to the rest of my journey with the team and have been telling everyone about it!

6 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service !

Josh was very informative and friendly during our online consultation. He was able to answer any questions I had, and he made me feel very much at ease about the process ahead. It was very easy to book in an appointment and a very much straight forward process!

12 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service

Terrible service, broken promises, and withholding my refund for over 6 months
DO NOT TRUST THIS CLINIC. My experience with Invisiblebraces4u has been an absolute nightmare from a clinical, organizational, and financial standpoint.
1. Unprofessional Clinical Results & False Promises:
Before starting my Invisalign treatment, I was promised my "dream smile". I was NEVER informed during initial consultations about potential "biological limitations" or that certain teeth might resist movement. After completing the treatment, my upper right incisor is STILL visibly crooked and overlapping the adjacent tooth. My smile is completely unfinished, and I now have to pay another dentist out of pocket to fix their failure.
2. Appalling Management & Customer Service:
The treatment process was full of errors, including wrong aligner templates and ridiculously long waiting times. Communication is non-existent unless you chase them constantly.
3. Withholding Refund Money (Over 6 Months):
To make matters worse, a partial refund of £1,295 was officially approved back in June 2026. Fast forward over 6 months later, and I am STILL missing nearly £900 of my money. They constantly shift blame onto their finance provider (Tabeo) and ignore messages for weeks, hoping clients will just give up.
I have now been forced to issue a formal Letter Before Action and escalate this matter to the Financial Ombudsman Service, the Dental Complaints Service, and the Small Claims Court.
Save yourself the money, time, and mental stress—go to a reputable clinic that actually respects its patients and complies with the law.6 month and still no answer or sorted the issue

8 de octubre de 2026
Opinión espontánea
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Respuesta de invisiblebraces4u

Hi Federica,

We’re sorry to hear that your experience has not met your expectations, and we understand how frustrating it must have been to wait longer than anticipated for your refund.

We would like to clarify that the refund was processed in full from our side on the date previously communicated to you, and confirmation of this, together with supporting evidence, was shared with you on several occasions.

Unfortunately, although we had taken the necessary steps to process your refund, the subsequent release of funds was delayed by the finance provider and was outside our direct control. We also contacted the provider to seek clarification and assist in resolving the matter.

We’re pleased to confirm that this matter has now been fully resolved and that you have received your full refund.

While we appreciate that the overall experience has been frustrating, we hope this clarifies the actions taken by our team and the circumstances surrounding the delay. We’re sorry that the situation took longer than expected to reach a resolution, and we appreciate your patience throughout the process.

We genuinely wish you best with your future orthodontic journey.

Kind regards,
Invisible Braces 4U

Valorada con 5 estrellas sobre 5

5 starts to Rachel

5 starts to Rachel, the online consultant. Very well information. Great insight in the overall process, easy access to information.

7 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Video consultation

After looking around dentist after dentist and receiving unaffordable offers, I’m so happy I found invisiblebraces4u!! I joined a free online video consultation with Jamie who was super informative and helpful! He carefully spoke me through what the plan was, helped me feel comfortable taking pictures of my teeth and talked me through step by step how to book! His reassurance was what I needed and is what lacked in all the other places I went to! Straight away they have earned my trust! I’m happy that I have now started my journey with them through such ease and a comforting environment! Thank you so so much for all your help already! I am really excited to get started ⭐️⭐️⭐️⭐️⭐️

7 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a really positive experience with Josh

I had a really positive experience with InvisibleBraces4U. Josh, the Treatment Coordinator, was absolutely lovely, kind and very informative. He explained the Invisalign process clearly, answered my questions and made everything feel really straightforward and easy to understand.

The whole consultation process was quick and hassle-free, and I was happy with how clearly everything was explained, including the treatment process and pricing.

I’m really pleased with my experience so far and I’m looking forward to the next steps!

7 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Josh was great

Josh was great. The appointment was very straight forward, my questions were answered and he was very kind. I haven’t started treatment yet but based off my first online consultation, I have a good feeling about this Orthodontist :)

7 de octubre de 2026
Opinión espontánea

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