Irish Parcels Opiniones 

176
•
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've chosen Irish Parcels among others since I've needed to have laptop delivered to buyer in UK but I wasn't certain if qualifies as restricted item. Chat within their website on Sunday was availabl... Ver más

Valorada con 1 estrellas sobre 5

I ordered a parcel for collection and delivery on the 15th. I have just been told it has not even been collected. Today is the 21st. No apology, no explanation. They've offered to charge me another 15... Ver más

Valorada con 5 estrellas sobre 5

The people at Irish Parcels are simply amazing, first class chrome service. They actually answer phone enquiries politely and efficiently. This is in stark contrast to many of the courier companies wh... Ver más

Valorada con 5 estrellas sobre 5

The website is easy to use. There's plenty of options. Customer service is great. Very quick to reply to questions. Customs declaration was a little difficult to navigate but worked it out. I have nev... Ver más

Información sobre la empresa

  1. Servicios empresariales

Información proporcionada por diversas fuentes externas

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

176 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(176)

34 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Best service

The website is easy to use. There's plenty of options. Customer service is great. Very quick to reply to questions. Customs declaration was a little difficult to navigate but worked it out. I have never had a parcel delivered so quick. It was collected on 18th December and could have been delivered by 23rd (nobody home to accept it). I was kept up to date with all attempts to deliver. Finally delivered on 30th. Cheaper and quicker than any other carrier.

15 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Brilliant efficient service

Brilliant efficient service. Constant tracking available. Delivered on time. Trustworthy and reliable. My third time time sending parcels to Australia hassle and trouble free. Would highly recommend

16 de diciembre de 2025
Valorada con 2 estrellas sobre 5

Poor contact/ excessive additional delivery charges

Sent a parcel to Canada with Irish Parcels. Pick up and delivery were perfect.
My complaint is that on the day of delivery I received 3 texts one minute apart stating I need to pay further charges or they would add additional fees at the destination door. No invoice, no mention what these fees were for. Just pay. There was no duty as parcel was a gift and worth €25. The extra fees were about the same amount as the original cost for delivery. I paid and then contacted Irish Parcels to ask for an invoice so I know what these charges are for. Absolutely no interest. Reply was, nothing to do with them. Contact the delivery company. Still no info.
Will not use again.

14 de noviembre de 2025
Opinión espontánea
Logotipo de Irish Parcels

Respuesta de Irish Parcels

Dear Kristin Dornan, thank you for using Irish Parcels. I can see you sent a Parcel to Canada for only 36 euros, all delivered safely. I am very sorry that you had a fee from Canadian Customs. We do make customers aware that there may be customs fees to pay based on what they are sending, this is on the customs pages. These costs are from Canadian Customs and handled by the courier UPS. We have emailed you a breakdown of these costs as we had to request these, as the fees are not from Irish Parcels. I hope you can understand this explanation. If you need help with anything else just let us know.

Valorada con 5 estrellas sobre 5

Outstanding delivery time

Excellent service , this is my second time using this company and will definitely be using them to deliver two more boxes to Australia for Xmas . Very helpful on the phone from start to finish, highly recommended, customer service excellent!

17 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Damaged my parcel which and customer…

Damaged my parcel and customer service in a robot manner refused to compensate me saying it must not have been packaged properly, even worse was the part broken was strong and made form 30mm aluminium.
Couldn't be broken unless it fell or was thrown from a height.
Should be made compensate for their careless negligence so I had to put up an appropriate review.
Iv had to refund the customer and I'm out another €20 for this company to damage my item to an extent it's now unusable and worthless.
Thanks for that.

7 de octubre de 2025
Opinión espontánea
Logotipo de Irish Parcels

Respuesta de Irish Parcels

Hi Declan,

Thank you for your review and feedback. I understand you have booked many shipments on Irish Parcels.

Irish Parcels is a courier comparison site, no one at Irish Parcels physically handled or damaged your items.

It is very rare for items to be damaged as long as they are well packaged or protected for transit inside a courier network.

The driver of the courier you have chosen will collect your item and will assume that you know the risks for your specific parcel and that you have packaged and protected it appropriately. Any courier driver is not responsible for the damage, they are there to collect a parcel.

It is always the responsibility of the sender to ensure that items are packaged appropriately for transit. This would involve the likes of a strong cardboard box, bubble wrap, polystyrene or anything else that would be suitable for your contents.

You also declared the sizes of this as being 40x40x40CM which would be a perfectly square item however from your images, this was not the case.

We are sorry about the damage however no courier would open a claim for this based on the packaging pictures provided. Car parts being sent should be in strong cardboard boxes with appropriate packaging internally, rather than shrink wrapped.

We hope you understand our position in this matter.

Valorada con 1 estrellas sobre 5

A SCAM!

A SCAM!
Do not use Irish Parcels, ignore any positive reviews you read here, they're probably false.
They didn't show up for the pick up I had arranged and paid for even thought their online tracker said the parcel had been picked up and cleared customs.
I arranged for another pick up which they also didn't show up for.
There was no mention in the booking of customs fees so even if they had picked up my parcel I would've had to have paid far more then I did when booking.
Luckily they did refund me when I cancelled but avoid avoid avoid!

22 de agosto de 2025
Opinión espontánea
Logotipo de Irish Parcels

Respuesta de Irish Parcels

Hello, I have contacted you via a Trust Pilot request to get more information from you to see if you have booked with Irish Parcels, and if you have to see if we can help in anyway possible. We have a dedicated customer service team that are available 7 days a week and we would be happy to help with any issues you may have.

Valorada con 2 estrellas sobre 5

NOT RECOMMENDED!

I shipped a brand new Philips coffee machine worth €500, including insurance. Unfortunately, UPS lost my package — which can happen. At first, I wasn’t too worried since I had taken out insurance. Their communication was decent (which is why I still gave 2 stars), but it took them 2–3 weeks before they officially confirmed the package was lost.

The real problem came with the insurance. I was told I had to file a claim within 6 days of their first email stating the package might be lost. They did mention this in that email, but I overlooked it — my mistake. Still, I find this rule unreasonable. What’s the point of insurance if you only have 2 days to act, long before the loss is even confirmed?

In my case, UPS continued investigating for weeks, yet the deadline for my claim had already expired. That simply doesn’t feel fair. For anyone shipping high-value products, I CANNOT recommend this company under these conditions.

2 de junio de 2025
Opinión espontánea
Logotipo de Irish Parcels

Respuesta de Irish Parcels

Hello, I have contacted you via a Trust Pilot request to get more information from you to see if you have booked with Irish Parcels, and if you have to see if we can help in anyway possible. We have a dedicated customer service team that are available 7 days a week and we would be happy to help with any issues you may have.

Valorada con 1 estrellas sobre 5

Big mistake

I disregarded the poor reviews and still booked with the company. BIG MISTAKE. Not only that the courier missed 2 collections that are not automatically rebooked but alse deemed my parcel as damaged and diposed of. No refund given as the terms and conditions favors a rip-off of their customers stating: Collections are not guaranteed and Irish Parcels is not liable for any delays caused to your shipment.

28 de julio de 2025
Opinión espontánea
Logotipo de Irish Parcels

Respuesta de Irish Parcels

Hello, I have contacted you via a Trust Pilot request to get more information from you to see if you have booked with Irish Parcels, and if you have to see if we can help in anyway possible. We have a dedicated customer service team that are available 7 days a week and we would be happy to help with any issues you may have.

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