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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Beware! This company is advertising goods on Facebook which you can order, But then they send you an inferior product. This happened to me with a walking stick with foldable seat which on Facebook c... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Advertised as brass tips on fittings but, they're not. I paid AU$160 for 30m of watering system but, same day, bought same thing of Temu for $AU30. I don't mean similar (well, except the Temu produc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Some time ago I bought a 2 in 1 polesaw from itoolmax which didn’t work. I contacted the company immediately by email and after a few emails each way we finally came to a satisfactory arrangement that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wasn't expecting the stocking hanger to handle this much weight tbh. Stuffed three massive stockings (had to be over 20kg easy) and the metal didn't even flex. seriously sturdy reinforcement.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles de exterior

Escrito por la empresa

iToolMax provide our customers with Inovative and Quality GardenTools, Automotive-tools,Power Tools which will make their life easier in numerous areas in their day-to-day routine. We offer FREE delivery on all orders, a 30 Day RISK-FREE Trial on all products, and 100% Customer Satisfaction.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

636 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 99% de las opiniones negativas

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Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

This weed eater handles light yard work…

This weed eater handles light yard work just fine. The battery life is okay, though I wish it lasted longer - still good value for the price.

15 de octubre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Awesome to hear! Stoked it’s a solid value for the price and works for your needs—we’ll take your battery feedback to heart!

Valorada con 5 estrellas sobre 5

Shipped quickly and looks good

Shipped quickly and looks good, have not had a chance to use yet. Was well packaged.

7 de noviembre de 2025
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Respuesta de itoolmax.com

Awesome to hear! Glad the shipping was quick and packaging was solid—enjoy when you get to use it!

Valorada con 1 estrellas sobre 5

No Customer Service!

29 de octubre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Hi there,

Thank you for providing your information! However, we’ve checked our records (both email and online communications) using the email address you shared, and unfortunately, we couldn’t find any prior contact history. We also could not find any related orders for you.

Could you confirm if you’ve reached out to us before?

If you have any questions or need assistance, feel free to email us at support@itoolmax.com or connect with our online support team.

Best regards,

iToolMax Team

Valorada con 5 estrellas sobre 5

I'm impressed with how long the Premium…

I'm impressed with how long the Premium Organic Coconut Coir Bricks last. It's been three months since I used one, and soil is still loose and in great condition.

24 de octubre de 2025
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Respuesta de itoolmax.com

Appreciate the feedback! Thrilled the coir bricks have held up for 3 months and your soil’s still in great shape.

Valorada con 5 estrellas sobre 5

This grass trimmer is lightweight

This grass trimmer is lightweight, making it great for tight spaces. I also appreciate the adjustable height - it's much easier on my back.

27 de octubre de 2025
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Respuesta de itoolmax.com

Appreciate the shoutout! Thrilled the lightweight build and adjustable height make gardening easier for you.

Valorada con 5 estrellas sobre 5

All of my itoolmax tools make my life…

All of my itoolmax tools make my life easier!!! Every gardening task is easier and goes faster because of those tools. I no longer view gardening as a chore; it's a pleasure because I get to use my itoolmax tools and my gardens look sooo much better.

5 de noviembre de 2025
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Respuesta de itoolmax.com

So stoked our iToolmax tools make gardening a pleasure (not a chore) for you! Love that they simplify your tasks and make your gardens shine—thanks for sharing!

Valorada con 5 estrellas sobre 5

I wasn't sure how to get my solar fence…

I wasn't sure how to get my solar fence lights working, but I reached out to support and they replied quickly. Everything is running smoothly now.

15 de octubre de 2025
Logotipo de itoolmax.com

Respuesta de itoolmax.com

Happy to hear the quick support fixed things—enjoy your smoothly running solar lights!

Valorada con 4 estrellas sobre 5

The product is great

The product is great. It is a true time-savor when power washing decking, external walls, and windows.
The tech help was very responsive once I was able to reach them.
The shipping time and assembly instructions that came with the product was very poor/incomplete. I encourage your company to include the videos that show how to assemble the product within the shipment.
Best wishes
Ron Gilbert

3 de noviembre de 2025
Logotipo de itoolmax.com

Respuesta de itoolmax.com

Hi Ron, thanks for your honest feedback! We’re glad the product saves you time and our tech team helped. We’ll pass your suggestions on shipping and assembly videos to the team—appreciate your input!

Valorada con 5 estrellas sobre 5

This cultivator works well

This cultivator works well, even on my compact soil. I'm so glad I don't have to do any more manual tilling.

6 de octubre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Glad the cultivator works perfectly for you! No more manual tilling sounds like a huge win—appreciate your comment!

Valorada con 4 estrellas sobre 5

My grass trimmer had a small battery…

My grass trimmer had a small battery issue, but customer support was great. They responded fast and sent a replacement, and now it works perfectly.

19 de octubre de 2025
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Respuesta de itoolmax.com

Happy to hear the replacement fixed it! We’re glad our fast support helped, and appreciate your share.

Valorada con 5 estrellas sobre 5

I purchased a 3 in 1 weed eater and it…

I purchased a 3 in 1 weed eater and it works great trimming weeds, grass and really tough and long grasses/weeds. I also purchased trimmer head accesories missing 2 of them. Customer service re-shipped them and now all is well. I would reccomend this product. It works well beyond expectations.

31 de octubre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Thanks for your feedback! Thrilled the 3-in-1 weed eater works great, and glad customer service sorted the missing accessories. Appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Absolutely pleased with my paint gun

Absolutely pleased with my paint gun. I have no complaints. I had a slight issue in the beginning and iToolMax was at the ready to fix it. I appreciate the quick knees to problems solve. I’m very well pleased with my product.

28 de octubre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

So happy you’re pleased with the paint gun! We appreciate your feedback on our problem-solving, and we’re here if you need anything else.

Valorada con 5 estrellas sobre 5

Cordless paint sprayer

Haven’t used the paint sprayer yet but hope to be using it in the near future. It is lightweight just as stated in the ad. 😊

27 de octubre de 2025
Logotipo de itoolmax.com

Respuesta de itoolmax.com

Thanks for sharing! Happy it’s lightweight as described—hope you love using it soon!

Valorada con 5 estrellas sobre 5

My smart RGBIC permanent outdoor lights…

My smart RGBIC permanent outdoor lights arrived fast and in perfect condition, with no bends or scratches.

16 de octubre de 2025
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Respuesta de itoolmax.com

Appreciate your share! Happy these outdoor lights got to you quickly and stayed intact, with no damage at all.

Valorada con 1 estrellas sobre 5

Duped by itoolmax :(

I’m so frustrated that I fell for this vendor. If prices are too good to be true, there’s a reason. The product I purchased was nothing like the “customer photos.” It came missing several parts and an instruction manual. (I had to look one up online.) The product is completely unusable and is simply rubbish. Buyer BEWARE!

24 de octubre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Hello,

We apologize for the inconvenience you experienced. What product did you order, and what accessories were missing? After receiving the package, did you contact our customer service team to explain the situation?

In the case of missing accessories, as you mentioned, we will verify the situation and resend the missing accessories free of charge. Please contact us by sending an email with the subject line "Order Number + Review" to support@itoolmax.com. Thank you for your cooperation.

All the best,

iToolMax Team

Valorada con 1 estrellas sobre 5

Ordered a battery and charger for my…

Ordered a battery and charger for my tiller after about 3 weeks I received the wrong item from China. Parcel says battery and charger when opened I found a irrigation timer, I await a reply. As advised I opened the box and low and behold charger and battery were inside, I question why you never included a note explaining the timer box was only for protecting my ordered items, any how I’ve got what I ask for, thank you.

24 de octubre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Appreciate your follow-up! Happy you got your ordered items, and we apologize for missing a note on the timer box’s purpose.

Valorada con 5 estrellas sobre 5

Some time ago I bought a 2 in 1 polesaw…

Some time ago I bought a 2 in 1 polesaw from itoolmax which didn’t work. I contacted the company immediately by email and after a few emails each way we finally came to a satisfactory arrangement that was satisfactory to both.itoolmax replaced the faulty saw free of charge and allowed me to keep the faulty one I would reccomend Itoolmax to anybody.Michael O Donovan

24 de octubre de 2025
Logotipo de itoolmax.com

Respuesta de itoolmax.com

Hi Michael, thank you so much for your trust and recommendation! We’re glad we could resolve the polesaw issue to your satisfaction, and we’ll keep delivering reliable service.

Valorada con 5 estrellas sobre 5

This 8-pack solar garden fence light…

This 8-pack solar garden fence light gets a full charge during the day and stays impressively bright all through the night.

2 de septiembre de 2025
Logotipo de itoolmax.com

Respuesta de itoolmax.com

Thank you for your sharing and recognition. We will continue to provide good products and services.

Valorada con 1 estrellas sobre 5

I email them multiple times no answer…

I email them multiple times no answer to resolve the item problem

6 de septiembre de 2025
Opinión espontánea
Logotipo de itoolmax.com

Respuesta de itoolmax.com

Hello Erika,

We apologize for the inconvenience. However, after checking emails, we did not receive your email under your name. What product did you order? Please send an email to support@itoolmax.com with the subject line "Order number + Review." If you have urgent questions or need to contact us online, we promise to respond within 24 hours.

All the best,

iToolMax Team

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