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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Beware! This company is advertising goods on Facebook which you can order, But then they send you an inferior product. This happened to me with a walking stick with foldable seat which on Facebook c... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Advertised as brass tips on fittings but, they're not. I paid AU$160 for 30m of watering system but, same day, bought same thing of Temu for $AU30. I don't mean similar (well, except the Temu produc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Some time ago I bought a 2 in 1 polesaw from itoolmax which didn’t work. I contacted the company immediately by email and after a few emails each way we finally came to a satisfactory arrangement that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wasn't expecting the stocking hanger to handle this much weight tbh. Stuffed three massive stockings (had to be over 20kg easy) and the metal didn't even flex. seriously sturdy reinforcement.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles de exterior

Escrito por la empresa

iToolMax provide our customers with Inovative and Quality GardenTools, Automotive-tools,Power Tools which will make their life easier in numerous areas in their day-to-day routine. We offer FREE delivery on all orders, a 30 Day RISK-FREE Trial on all products, and 100% Customer Satisfaction.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

636 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 99% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The different speed modes on this…

The different speed modes on this cordless leaf blower are quite useful. High mode clears leaves from the yard quickly, and low mode is gentle enough for the garage.

2 de septiembre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Thanks for sharing! Happy the blower’s high/low modes fit both yard and garage needs perfectly.

Valorada con 5 estrellas sobre 5

The neighbors are loving it

The neighbors are loving it! Lots of heavy branches being sawed off the trees! Excellent saw! Most definitely recommend buying and no regrets on this purchase.

20 de octubre de 2025
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Respuesta de itoolmax.com

Appreciate your share! Happy this excellent saw works great for heavy branches, and we’re grateful for your recommendation!

Valorada con 5 estrellas sobre 5

I found the premium organic coconut…

I found the premium organic coconut coir bricks so easy to handle. Just add water and they break apart without any messy clumps - perfect for beginners.

7 de septiembre de 2025
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Respuesta de itoolmax.com

Thanks for sharing! Thrilled the premium organic coconut coir bricks are easy to handle—no messy clumps, perfect for beginners.

Valorada con 5 estrellas sobre 5

I am very pleased with my purchase of the 16 piece gas trimmer and blades.

I am very pleased with my purchase of products from iToolmax. I have purchased several items including the 16 piece grass trimmer and blades. I would not hesitate to purchase more items from this company.

18 de octubre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Thanks for your support! Thrilled you’re pleased with your iToolmax purchases—we’ll keep delivering great products for you.

Valorada con 5 estrellas sobre 5

No fuss, no mess.

I wished I had it for years. It’s easy to use, don’t have to worry about electrical cords, gas, oil. It makes using this product so quick and easy. I absolutely love it. Thank you iTool.

9 de octubre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Appreciate your kind words! Happy it’s quick, hassle-free, and you’re loving it. Thank you too!

Valorada con 5 estrellas sobre 5

Pool hoover

Good product, works well. Customer service was excellent, polite and quick to respond

16 de octubre de 2025
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Respuesta de itoolmax.com

Appreciate your share! Glad the product works well, and we’re happy our customer service met your expectations.

Valorada con 5 estrellas sobre 5

3 in 1 cordless weedeater is good.

I bought the 3 in 1 cordless weedeater strimmer tool and used it on 1st September. No issues with it. Easily assembled, strong enough materials, works well if only a narrow 7" or so cut. The wheels are good and why I got it. Multiple blades are included and the metal one worked well with longer grass/ scrub. Best used on up to medium sized areas. Can handle grass up to around 6"that my rotary 12" cut mower just got
clogged up with.
The 1 star negative reviews are concerning and it's not clear how many were satisfactorily resolved. No problems here, so I can say that the tool is good having used it twice on larger 20 yard overgrown areas. The battery lasted well, easy walking up and down with it, I just went slower on longer growth areas.
Tool recommended as is fit for purpose.
Edward

15 de septiembre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Hi Edward, thanks for your detailed feedback! We’re thrilled the 3-in-1 cordless tool works well for your needs—your recommendation means a lot.

Valorada con 4 estrellas sobre 5

3 in 1 Cordless Pool Vacuum Cleaner

I purchased your 3 in 1 Cordless Rechargeable Pool Vacuum Cleaner, which is fantastic. The suction is good and the attachments work well, I especially like the thin one for pool edge.

3 de octubre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Happy to hear the pool vacuum is fantastic for you! We appreciate you mentioning the good suction and the handy thin attachment—thank you!

Valorada con 5 estrellas sobre 5

I would just like to say that i love my…

I would just like to say that i love my drip irrigation kit with 360 degree flexible hose. which we have put around our vegi pod
was very easy to install and did not take long to arrive once o had ordered it online. i would recommed it to anyone who want there garden watered evenly

13 de septiembre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Thank you for loving our drip irrigation kit! We’re glad it’s easy to install and arrived fast—your recommendation means a lot to us.

Valorada con 3 estrellas sobre 5

Purchased a battery powered paint…

Purchased a battery powered paint sprayer. Tracking the parcel internationally was complicated, the parcel was well overdue of the suppliers estimated delivery time. Contacted supplier to email parcel status. Meantime parcel arrived, email reply was a week later. In my opinion the supplier should send the purchase customer details of the tracking method relevant to that particular country in the first purchase confirmation email, as I found it impossibly complicated on the internet to track a parcel comming from china to NZ. Has anyone else had the same problem?

3 de octubre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Hello Wayne,

We apologize for any inconvenience caused by your experience. Regarding your order shipment: due to cross-border logistics, packages must first arrive via flight, clear customs, and then be transferred to local carriers for final delivery.

For shipments to New Zealand, the typical delivery timeframe is 7-9 days. We’ve checked your order, and it was delivered and signed for within 8 days, which falls within this window.

Thank you for choosing iToolMax—we truly appreciate your support.

Best regards,

iToolMax Team

Valorada con 5 estrellas sobre 5

I needed to make a change to an order

I needed to make a change to an order. Customer service was very responsive and helpful.

10 de octubre de 2025
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Respuesta de itoolmax.com

Thank you for your kind feedback! We’re thrilled our customer service team could assist you smoothly with the order change.

Valorada con 4 estrellas sobre 5

This screwdriver kit is very useful for…

This screwdriver kit is very useful for the price - my only small complaint is the case latch feels a bit flimsy.

3 de octubre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Thanks for your feedback! We're glad the screwdriver kit works well for its price, and we'll note your comment about the case latch for improvement.

Valorada con 1 estrellas sobre 5

DO NOT BUY FROM!

DO NOT BUY FROM THIS COMPANY! I purchased a 3 in 1 cordless pool vacuum for my above ground pool. I thought it would be handy. When I got it , it was a little dinky thing, which would not begin to do what advertised. So I sent it back for a refund. That's when the run around started. They offered me a discount, which I did not accept. Then said I had to be approved to send it back. They sent me the address to send it to. I sent it to that address. After awhile I checked back and they checked their warehouse and said they have not received it. They said they needed the approval number for the return, which they did not send. Then they wanted me to retrieve the package and send it to the proper return address. How could I retrieve it if they or I either one didn't know where it was. So I have not received my refund! I have never had this type of experience before!! DO NOT BUY ANYTHING FROM THIS COMPANY!!!! It is a scam!

31 de julio de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Hello Dan,

We sincerely apologize for the negative experience you've experienced, and we take this matter very seriously. Regarding your feedback, we've verified that you previously processed the return for this order without requesting the return address and unique identification code in advance. You also did not provide the courier label containing key information like the return address and identification code upon return. Instead, you provided only a tracking number without specifying the carrier. As a result, we are currently unable to verify the delivery of your return using the identification code.

If you require a refund, please provide the courier label with the return address and other information. We will promptly follow up with you. We will also contact you via email, so please check back. Thank you for your understanding and cooperation!

Warm regards,

iToolMax Team

Valorada con 1 estrellas sobre 5

I purchased a paint gun which has no…

I purchased a paint gun which has no pressure. I tried troubleshooting
and when nothing worked, I contacted customer service. We have gone back and forth annd after I boxed up the paint gun, they asked me to send them a video. I'm not going to send a video because no matter what, at this point, I just want a refund. It's like they're forcing me to keep a defective product. It's either defective or constructed very poorly.And not of good quality. Since they are not responding to my last email, i'm going to dispute the charge with my financial institution. I'll never do business with this company again due to their
lack of customer service and quality of the merchandise I purchased.

28 de septiembre de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Hello Raul.

We apologize for your unpleasant experience, and we take this very seriously. We have assigned a specialist to verify and follow up on your feedback, and we will prioritize your after-sales needs. We will contact you via email shortly, so please check your email. Thank you for your support!

Warm regards,

iToolMax Team

Valorada con 5 estrellas sobre 5

I appreciate how adaptable this drip…

I appreciate how adaptable this drip irrigation setup is. I'm able to swap out the sprinklers and trim the tubing to match my garden's design exactly.

6 de octubre de 2025
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Respuesta de itoolmax.com

Appreciate your feedback! Glad you can swap sprinklers and trim tubing to match your garden’s design.

Valorada con 5 estrellas sobre 5

This tiller is great

This tiller is great - it gets the job done fast, and it doesn't strain my arms at all.

19 de agosto de 2025
Opinión espontánea
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Respuesta de itoolmax.com

Appreciate your share! Happy the tiller gets the job done quickly with no arm strain—great to hear!

Valorada con 5 estrellas sobre 5

Govee outdoor lighting system

We bought an outdoor lighting system in October of 2024, and it worked for about 10 months before it stopped working. I contacted ITOOLMAX to see if I could get a new power supply under warranty. They were very responsive and let me know that they would in fact honor the warranty and send me a new power supply. The communication as to the status of my order was very good. They went beyond my expectations.

18 de septiembre de 2025
Opinión espontánea
Logotipo de itoolmax.com

Respuesta de itoolmax.com

Appreciate your feedback! Thrilled we honored the warranty, kept you updated, and went beyond what you hoped for with your lighting system.

Valorada con 5 estrellas sobre 5

I mounted the double LED Solar Wall…

I mounted the double LED Solar Wall Lamp in about 5 minutes. The included screws were a perfect fit, so there was no need to drill any extra holes.

3 de octubre de 2025
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Respuesta de itoolmax.com

Thanks for sharing! Thrilled the double LED solar wall lamp installed in 5 mins—perfect screws saved extra drilling.

Valorada con 5 estrellas sobre 5

I found these solar lights were simple…

I found these solar lights were simple to set up. The material feels sturdy, and they've been holding up great out in the yard.

1 de octubre de 2025
Logotipo de itoolmax.com

Respuesta de itoolmax.com

Appreciate your share! Happy to hear the solar lights are simple to install and their tough material works great outdoors.

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