I had an issue with a product that I ordered. I raised a query online and I was very well looked after by Jade. She called me personally to apologise and to offer a resolution. I knew it was a simple... Ver más
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Consulta las opiniones de los clientes
I has an issue with an IVG PRO2 device. I received a personal response from their customer care team basically within minutes of me sending an online message and a new device being ordered by them f... Ver más
Great customer service. Huge thank you to Jade Halliday who always replied promptly and with such care. Always order from here, never fails! Thank you
Everything about this company is good. The offers are brilliant, the staff are amazing, the delivery is next day, the products are spot on & the flavours are excellent, ordering is simple. I categoric... Ver más
Información sobre la empresa
Escrito por la empresa
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Información de contacto
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Reino Unido
- customercare@ivapegreat.com
- ivapegreat.com
4,6
Excelente
706 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 1 semana
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I have used this company 3 times now
I have used this company 3 times now, and have always been surprised at how fast the delivery has been.
4 de junio de 2026
Arrived quickly
Arrived quickly, website says free shipping £30 or more but it isn’t free.
4 de junio de 2026
Respuesta de I Vape Great
Hello Valerie,
Thank you for your feedback. We’re very sorry for any miscommunication regarding our free shipping. Please reach out to us at customercare@ivapegreat.com, and we’ll look into this for you right away to ensure its resolved.
Kind regards,
The IVG Team
So easy to order online
So easy to order online, with a great choice of products, and a fast delivery.
1 de junio de 2026
A great company to do business with…
A great company to do business with never had anything wrong.
1 de junio de 2026
Fab customer service
Quick resolving of problem, great contact throughout and easy to follow process.
3 de junio de 2026
Great service with no delivery issues.
1 de junio de 2026
great vapes good price and good…
great vapes good price and good service cant fault them
3 de junio de 2026
DPD was a bit late in delivery but the…
DPD was a bit late in delivery but the vapes are awesome.
Fizzy strawberry is lovely
1 de junio de 2026
Quick and great service
1 de junio de 2026
Great service
There was a good selection of pods to choose from. The whole process was hassle free. Received my order in a few days.
1 de junio de 2026
Very fast delivery with no issues.
2 de junio de 2026
Excellent prices and perfect delivery
Excellent prices and perfect delivery. Highly recommend
1 de junio de 2026
Excellent experience from IVG
Excellent experience from IVG, customer services are very helpful and fast to respond to enquiries. Very good selection of products that are delivered quickly. 10/10 all around
1 de junio de 2026
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