JCF Property Management Opiniones 

226
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Chloe has been a pleasure to deal with both for queries re my flat sale (of which the buyer’s solicitors raised far too many) and where I had queries around any issues regarding the communal areas.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Over many years Tiegisty has shown her ability to not only accommodate but to resolve complicated issues in property management. Her pursuit to achieve results is always one done thoroughly and with r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Debbie Ranger has been our property manager for the last two years and over this time has provided an excellent service. She is very responsive, dedicated, and actively seeks to build strong client-m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dealing with Chloe has been a very efficient experience. Had waited so long for an answer to our query and Chloe resolved it on her first day back. Thank you. Only wish the rest of the management tea... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de alquiler de inmuebles

Información proporcionada por diversas fuentes externas

We specialise in exceptional block and estate management, as well as offering professional surveying services through our qualified Chartered Surveyors. This combination of skills means we can not only manage your property effectively but anticipate issues long before they become a problem and resolve them with the professional attention they require. We are proud to have been serving London for the past 35 years and attribute our success to working closely with property owners and tenants who look to us to provide a bespoke service with honest, expert advice.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

226 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,7

Todas las opiniones

(226)

33 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I am a property manager

I am a property manager, and deal with block management companies often which is tough as there is a lack of communcation and poor attitude. I have for the first time had the most pleasant experiance in a property of mine dealing with Joshua Harvey. I reported an issue that was not an block issue, but an issue flat to flat just for some assistance. He went out of his way to ensure he was on top of it and followed up twice with me to ensure the issue would get resolved. His communcation was positive which is not often found! Many thanks Josh.

6 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible property management

Terrible property management. 3 weeks and the elevator still not fixed!!! We had 2 break-ins in underground parking and they still not changed the parking fob. DISGUSTING JUST DONT USE THEM !!

6 de marzo de 2025
Opinión espontánea
Logotipo de JCF Property Management

Respuesta de JCF Property Management

Dear Roland,

We fully understand your frustrations. As you know, the lift maintenance company have been out to the lift to replace the faulty parts and unfortunately, in doing so, an additional issue was diagnosed that requires further parts, which have also been ordered and the lift maintenance company are awaiting them. We are in constant contact with the lift maintenance company to ensure they are ready to fit the new parts when they arrive. Obviously our first priority is that the lift is fully checked, tested, and safe, though we do appreciate any time with the lift out of operation is difficult for residents and the lift maintenance company are in no doubt that fitting the new parts is a priority as soon as they receive them. With this in mind, we are obviously saddened to receive a 1 star review.

Valorada con 5 estrellas sobre 5

Amazing property management!

I've lived in property managed by JCF for the last 18 months and it is the best experience I've ever had as tenant. Davina in particular has been amazing, she's really friendly and is quick to respond to emails, and has been so helpful in making things go as smoothly as possible.

5 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best bit about dealing with JCF is…

The best bit about dealing with JCF is working with their people. Davina P gives us solid support with our property management needs; really clear advice and decisive follow-up. With Davina at the front, and Douglas O there in his role, we feel well looked after.

20 de febrero de 2025
Opinión espontánea
Logotipo de JCF Property Management

Respuesta de JCF Property Management

Dear Dennis, thank you for taking the time to leave a review and for your very kind words, we will pass your feedback on to Davina and Douglas.

Valorada con 5 estrellas sobre 5

Have owned a leasehold flat in Staines…

Have owned a leasehold flat in Staines for money years and JCF have been the managing agents for about the past eight. A breath of fresh air after poor experience with previous agents. Howard Nicholson is the boss and is very customer friendly. He was involved many years ago wearing the hat of a different agent and it was great to see him back. Some agents are interested only in collecting the service charge and do little else but not JCF. Recommended.

2 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

JCF Property Management: Leaseholder review

Property managers who provide an excellent service in responding to issues quickly, and are prompt at providing information, arranging maintenance and repairs, and providing contact details of tradesmen when requested.

6 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid any property managed by this…

Avoid any property managed by this company, especially 17 Hardwicks Square. The management is absolutely appalling. The building is dirty, with frequent fire and scaffolding alarms going off weekly, and rodent problems that are never properly addressed.

Despite repeated requests, basic issues like connecting flats to the intercom or installing a mailbox (requested over 6 months ago) remain unresolved. There is no meaningful response or effort from the management to solve problems.

This is one of the worst-managed buildings I’ve ever encountered. Save yourself the frustration and avoid any property managed by this company like the plague.

2 de enero de 2025
Opinión espontánea
Logotipo de JCF Property Management

Respuesta de JCF Property Management

Dear Alex

We are naturally disappointed to receive your 1-star review. There were undoubtedly difficulties with keeping the exterior of the building clean during the currency of the building works, but these issues have now been resolved and the cleaning team at Hardwicks Square continue to do a great job. We have had no reports of any issues with rodents. We are aware that the scaffolding alarms were triggered from time to time by trespassers, but the alarms are there for a purpose and cannot be disabled.

As a tenant, you have a separate managing agent for your flat and issues relating to your intercom and mailbox will need to be referred to them. Perhaps you are thinking of them when you mention unresponsiveness. We always do all we can to respond rapidly to all issues within our control.

Kind regards

JCF Property Management

Valorada con 5 estrellas sobre 5

Thank you Debbie Ranger

Thank you Debbie Ranger! Debbie was very helpful and accommodating in an urgent matter that came up with our house sale very recently. She got what we needed done the same day and we are very thankful. Superstar - thank you so much!

6 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Debbie Ranger was great to work with at…

Debbie Ranger was great to work with at JCF and under her management our block has been really brought into shape. There's still more to do but JCF have really started to turn us around in terms of projects they have undertaken.

1 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks to JCF

During the renovation of our building, JCF not only efficiently coordinated various repair tasks, but also consistently prioritized the needs of our leaseholders, ensuring the smooth progress of the renovation work. In particular, Elena performed exceptionally well during the process. She not only has solid professional knowledge, but also can accurately identify the problems and quickly find solutions. At the same time, she pays great attention to communication with leaseholders, making us feel the warm and considerate service. Here, I express my heartfelt thanks to the company and express my respect to all the employees who participated in the renovation work. Your hard work has created a more beautiful, safe living environment for us.

21 de noviembre de 2024
Valorada con 5 estrellas sobre 5

I am the Operations Manager for Rose…

I am the Operations Manager for Rose Property Services, I work along side all the Property managers at JCF. They are very approachable and professional with a very quick response time. Special shout out to Molade and Elena top property managers.

20 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely helpful and very responsive

We've had a fantastic experience with JCF so far - they've always been very responsive and helpful with sorting out any (major or minor!) issues with our property, ranging from a malfunctioning washing machine to a tripped switch.

Particular shoutout to Davina and Helen for all their help throughout our tenancy.

17 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service from Chloe Martinelli

Amazing service from Chloe Martinelli - responsive, helpful and fast to deliver in a challenging time-bound situation. We would not have got things over the line without her input and help and she has our sincere thanks and gratitude for that.

11 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tatianna is fantastic

Tatianna is fantastic, she was so helpful, professional, understanding and persistent in getting the problem at Fairlawns resolved!
Everyone at Fairlawns is so grateful and I want to thank her so much for being such a kind liason with me to get things done!

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Swift, clear and excellent to deal with

I have inherited my father's flat, managed by JCF. Throughout the process, including when I was dealing with the property when he was ill overseas, JCF was excellent to deal with, clear in billing and prompt to respond. Most recently they instantly arranged for me to get additional keys to the block. I've dealt with quite a few property management firms, and JCF is the best so far.

5 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

JCF have managed our block of flats for…

JCF have managed our block of flats for some years now and have always kept residents informed of any problems or work which needs to be carried out. Very sorry to see that Ashley Wilkins is handing over the reins soon. He has done sterling work, being both very approachable and efficient.

31 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Repair and insert of a new code padlock…

Repair and insert of a new code padlock at the pedestrian gate leading to the rear garden of Burwood Lodge, Wimbledon.
Excellent job Molade. I did not expect that much!
Being a ground floor resident I am very happy and I feel safe. The same should be the resident of apt 4.
This is the way the Burwood Lodge Co Ltd money has to be spent!
Thank you.
The resident of apt 5

29 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We were very impressed

We were very impressed. We called JCF to report a build up of water in the entrance to our block of flats. Within an hour, Howard had attended, identified the issue as a blocked pipe and called a contractor to fix it. Howard’s quick intervention definitely averted a crisis

14 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellence

JCF and our property manager Chloe, are efficient, diligent and hardworking. I would highly reccommend them as managing agents.

19 de junio de 2024
Opinión espontánea

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