Jellyfish Energy Opiniones 

Jake was a superstar today.
I very much appreciate his help.

Thanks
Paul H

I have had an exceptionally positive experience working with Jellyfish over the years. Compared to other energy suppliers I’ve dealt with, Jellyfish stands out for its straightforward approach and flexibility in offering a wide range of tailored energy solutions.

One of the key strengths of Jellyfish is their diverse portfolio of contracts and products, which are designed to meet the unique needs of individual businesses. For example, their "Immortal" product is an excellent option for businesses seeking a fully fixed and inclusive contract with zero volume tolerance. This level of customization is rare among energy suppliers, many of whom offer only one or two standard contract types. Jellyfish’s flexibility allows businesses to secure rates that align precisely with their specific requirements.

I would also like to extend my sincere gratitude to Ian Glasson at Jellyfish. His expertise, dedication, and willingness to spend time explaining each product in detail have been invaluable. Ian’s high level of service and availability whenever I needed assistance truly exceeded my expectations.

I highly recommend Jellyfish to any business looking for a reliable and adaptable energy supplier. Their commitment to customer satisfaction and tailored solutions has made them a trusted partner, and I look forward to continuing our collaboration in the years to come.

Avoid avoid avoid. I wrote this review before and they told me to take it off because they were going to resolve the issue but never contacted me nor resolved it. Don’t ever sign a contract with them. You will only sign a form that you agree with their terms and conditions but they never show you the real terms and conditions since they change them however they want to in their website. They will charge you double the money just because you have spent more or less annual units than estimated on your contract. You think you’re paying less than other companies but you end up paying more than any other companies. And also you end up paying triple per unit even though you are on a contract. They just like to steal your money. And if you have direct debit they will take money from your account as they want, by saying this is a deposit and you never get that money back from the deposit. If you change the direct debit they will charge you £300. Also the staff is never helpful they always put pressure on you to pay fees without any explanation and they never send an email of confirmation or anything else. They don’t send emails to you as they don’t want you to have proof. We stayed 1 year with them as it was required for our contract, we paid all the bills on time and after our contract ended we got a new supplier . They agreed that we could continue with a new supplier as they told the new supplier that everything had been paid . After 3 months where every unit and all other services have been paid they sent a bill of £9,000 because we apparently had spent more units than the annual estimated unit. They also cooperate with 3rd party agencies don’t deal with them.

After a miss understanding with my bill I spoke to their collection manager, Thomas, and he was extremely helpful. He managed to sort my query out there and then on the same call. Very impressed.

Luke Farmer was a great help in onboarding us as a partner, very helpful informative member of staff, very professional.

Incorrectly inputed a meter reading and took over £12'000 via direct debit. Despite being told the refund would be 'expedited' it took over week to return the funds. They did however apologise via email (hence not 1 star) but offered no monetary compensation for their gain on interest or inconvenience.

I received support from Toni, absolutely first class.
This was a great experience and put to bed any concerns I may have had.
A really good service
Thank you Toni for being so helpful and professional

Had a business meeting today with Ian Glasson, I have had nothing but fantastic experiences with Ian, whenever I need assistance Ian is always on hand to help, very thorough and efficient.
I cant thank him enough, and I look forward to working alongside him in the future.

Thank you Paul and the team at Jellyfish for their great work on an issue that I experienced onboarding customer. There were huge issues regarding non onboarding fee which Paul managed to rectify in a timely and efficient manner that ended up being an excellent result for the end user, who is very happy.

Nice One Paul!

The team have been excellent over the years. Keeping us up to date with our contract. In addition, the customer service in relation to our invoicing has been excellent. Finally, they have saved us lots of money and made dealing with them fun. Happy to give a reference upon request. Geoffrey Merchant Chambers Business Centres

Jellyfish Energy go over and above with a personal touch!

Nothing was too much trouble for Ian Glasson ... and as a newbie, I can assure you, I like to know the far end of everything. His patience was admirable.

I would not hesitate in using Jellyfish Energy again, I was given an amazing introductory 'welcome' rate and the rates that I had secured overall, were just as competitive as the 'Big 6', if not better.

Excellent customer service and local to me... loved the sweets! No brainer...

Thank you again Jellyfish Energy for your continued support :)

Amazing company! Paul & Ben go above and beyond each day to help find the most competitive prices possible. There is no customer "to small" for Jellyfish. Really nice honest people and they provide an awesome service. Thank you

Paul Brannan is always happy to help with any issues we have had.

Jellyfish have a been a great company to work with and I look forward to working with them in the future.

i wish if i could give minus star with this fraud company they are in the business with not any good intention , my change of tenancy is still in process with them like 2 two month and because its a restaurant they use significant amount of electricity and gas and they are ripping me off in out of contract rate, customer service are rude and bully . i feel bad who is in contract with them

Terrible Experience with Jellyfish Energy Company
I had a very negative experience with Jellyfish Energy Company for my business energy needs. They took a deposit from me, and now they are demanding an additional £693.16 even though they haven't supplied me with any energy yet. I'm still with my old supplier.

When I spoke to their collection manager, Thomas, he was extremely rude and unhelpful. He even told me to go ahead and complain to whoever I wanted, showing a complete lack of professionalism and customer service.

I strongly advise against using Jellyfish Energy Company. They seem more interested in ripping off customers than providing a reliable service. Save yourself the trouble and choose a more reputable energy supplier.

Very good service and excellent customer service , George help our company alot and always he give us best advices and service, Recommend it this company to all.

Very bad customer services and online they are not replying on time taking so much and wasting the time over the their advisor is so bad and not listening properly recommendation zeroooooo

Never had an issue, easy to reach by phone or email.

Good experience so far with this company never had any issues with payments. Customer service team always happy to help and good & flexible rates