Joint-It were an absolute pleasure to deal with right from the start. I had layed a porcelain patio and needed some advice about the appropriate grout to use. I spoke to Gary from Joint-It and during... Ver más
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Joint-It were an absolute pleasure to deal with right from the start. I had layed a porcelain patio and needed some advice about the appropriate grout to use. I spoke to Gary from Joint-It and during... Ver más
La empresa ha respondido
I emailed with a simple enquiry about product storage. I was informed that their technical director would contact me. He rang and happily advised me on every aspect on the work required, from prep to... Ver más
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Joint-it Epoxy Grout - Fantastic product does what it says. I had 85sqm of porcelain patio that needed repointing after only two years of use and complete failure of an original porous brush... Ver más
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I recently called Joint-It regarding a project involving new granite cobblestones for my driveway, and I had the absolute pleasure of speaking with Gary. Working with granite cobblestones can be tri... Ver más
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Welcome, Joint-It is the leading manufacturer of jointing and stone care products for patios and driveways. Our bestselling jointing compound is Joint-It Simple which is suitable for use on all natural stone & porcelain patios. Manufacturing in Ireland and distributing to 10 countries worldwide, we aim to create premium quality products with an excellent service. If you have any technical queries, please do not hesitate to contact us on info@jointit.com.
Milltown Business Park, H54 V443, Galway, Irlanda
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I contacted the Joint it technical support team by email and less than 2 hours later they emailed back and asked for photos and my contact number, early the next morning they phoned as promised and were very very helpful and were able to put my mind at rest, truly rare now to have such brilliant support would highly recommend the product and the support team of you have any questions. Thank you so much for all your advise.

Respuesta de Joint-It
I got in touch with Gary from Joint-It and he could not have been more helpful. He guided me step by step through cleaning, re-grouting, and sealing the patio. It was in a poor state and now looks as good as new. I cannot emphasize how helpful Joint-It and Gary in particular was in achieving this. The product was easy to apply and would have no hesitation in recommending it, but the service was just exceptional.

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A great product that is easy to use and really works well. Been in place for over a year now and survived countless jet washings without deteriorating. Company have also been extremely helpful and responsive in answering any questions I had. Would thoroughly recommend the product.

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I got a quote from a builder for around £800 to re grout my patio and a couple more odd jobs. I thought that was a bit expensive so decided to give it a go myself. The builder recommended Joint it. I watched the video a few times and I would say to anyone using Joint it follow the video word for word and you literally can’t go wrong. I’m not the best at DIY but joint it is actually a joy to use and does exactly what it claims to do. I have a bit of product left and actually sad I have nothing left to grout

Respuesta de Joint-It
This is a great product, it is as easy to use as the, helpful video guide suggest, with good results.
Prompt delivery, and really helpful technical support team.
I can definitely recommend this product.

Respuesta de Joint-It
I recently laid a small path, using sawn black granite blocks. As part of the project, I used Joint-It Premium Sealer and Joint-It Simple.
This was the first time I had attempted to lay a path and before commencing the project, I contacted Joint-It to seek some technical guidance on how the Joint-It products should be used with the blocks. The support I got was incredibly useful, extended far beyond my expectations and ultimately, led to a far better result (than if I hadn't contacted Joint-It). I also received a lot of ongoing support, as I progressed with the project.
Before laying the blocks, I treated the flamed (visible) faces of the blocks with Joint-It Premium Sealer. The application of this was very simple, slightly enhanced the colour of the blocks, and seemed to protect the blocks against water and dirt ingress during bedding.
Once the blocks were bedded, I used Joint-It Simple to fill the gaps. Joint-It provided useful information on how to use this product on their website, and had a couple of really useful videos on how to use this product on YouTube. After reading the online instructions and watching the videos, the product was simple to use and gave a great result.
Overall, I was really pleased with the result and I have received many compliments from neighbours on the professional finish of the job (much of which is owed to the support from Joint-It and the quality of their products).
The level of support I received, coupled with the great experience of using the Joint-It Premium Sealer and Joint-It Simple products, means I have no hesitation in giving 5 stars.
Thank you Joint-It.

Respuesta de Joint-It
Used this on my 30 sq mtr indian sandstone patio. I followed the instructions and it was easy to apply and gave a fantastic finish. Also ran a query by the Joint-it team and found them to be curteious and very professional. I would highly recommend this product to anyone who can follow their simple instructions, you won't be disappointed.
Robert.

Respuesta de Joint-It
I telephoned Joint-It with a technical enquiry. I had inadvertently trod a granular lawn treatment onto my granite flags which left a stain on them. I had searched the internet to see that there was an acid that was available to remove the staining called Phosphoric acid (also known as orthophosphoric acid or phosphoric(V).
As I had jointed the flags with Joint-It (which I am extremely pleased with) I was wanting to know the possible effect of the acid on the joint. In my situation I was advised that although the joints should be perfectly fine, a good option was to allow a few months for the stain to go on its own with weathering and finally use some Bread soda is also known as bicarbonate of soda and baking soda overnight. Then pressure washer the effected area off. This is what I am going to do. Great help and advice from Gary at Joint-It.

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I recently used Joint-It Simple on my new garden patio. It is a very easy to use product and an incredibly effective option for grouting around tiles. Very happy with the outcome and the customer care i got over the phone.

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About five years ago I removed the my old decking and laid a patio. I bought the patio slabs from Road Stone and they recommended I use Joint It for between the slabs. It was so simple to use. With a little water I just brushed it into the joints. Its as good today as it was the day I laid it. A month ago I laid a similar patio at my sons house. Again I used joint it and both my son and I couldn't be happier with the results. Last weekend while on staycation I happened to be passing though Milltown Co.Galway, I dropped into the factory. There I met Gary and a nicer person you could not meet He showed me around the facility and explained all about Joint It. I would have no hesitation recommending this product and wish Gary and his team all the best for the future

Respuesta de Joint-It
I had gone to the trouble of buying stabilized decomposed granite for my fire pit patio. Unfortunately, the granite began eroding in a series of heavy rains. I use Joint-It to replace the granite in the joints and it worked beautifully. This patio is partially on top of solid limestone so I was able to use joint it to taper off where the Flagstone was higher than the rock underneath. I also am trying it on filling the holes in the natural lime stone surrounding the patio (so that women won’t ruin their high heals) and am optimistic.

Respuesta de Joint-It
I used Joint It Simple on my Indian Sandstone Patio.
I followed Gary's tutorial video showing you step by step how to use the Joint It Simple. I am delighted with the result. It looks like a new patio.
It is a fantastic product.
I spoke to Gary about sealing the Patio now with the Joint It Premium Seal and he was so helpful and sent me all the relevant information.
Excellent customer service and again thank you Gary for all your help.

Respuesta de Joint-It
Got a new patio done and had many issues. Gary was brilliant with advice and gave freely of his time when I had questions (and plenty of them). Our original sealant was a disaster and Gary advised how to strip it in the hopes that it would remove staining. He then helped us figure out why our Joint It hadn't set properly and explained what we needed to do to get it right. We re-sealed the patio using the premium sealer and Gary was always on hand for advice as we were power washing and painting our house at the same time!!!! Unbelievable customer service

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10/10 for customer service.
I e mailed with an enquiry about a new patio which had been grouted using Joint It Simple. Sharon got back to me within an hour and directed my issue to a regional representative (Phil) who called me within 2 hrs. Though I am not sure the issue can easily be resolved I got the advise I needed quickly. If only every company could be as good as this with after sales service !!

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Great product, Service and Technical Support. Used on 115m2 of Liscannor Flagstone Paving. Sealed Paving first with the Premium Seal and Jointed it the following day with Joint It Simple Light Grey. Outstanding results, Highly recommended

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DNS Stones is a global importer and distributor of natural stone & porcelain paving. I would like to say thank you to the team of Joint It and especially to Gary & Mr Martin for introducing a great product like Joint it to the constructions market.
The product is excellent and helping us to supply one of the best available brush in compound to our wholesalers along with our natural sandstone, limestone, slate, granite & porcelain tiles. We have tried quite a lot of companies in past but by far Joint it have been top of the chain.
A very best of luck from DNS Stones LTD 👍🏻

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Fantastic product! Quick and easy to use and looks fantastic. Excellent value for money. Customer service was next level, quick replies and personalised service.

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Had my driveway, side entrance and back garden power washed and jointed with an inferior product . Got it power washed out and I applied joint it to my driveway last week.
It was hard work but joint it simple does what it says on the tub so it was worthwhile . Gary was very helpful and gave me great advise before and after I applied the product. I will do the side entrance tomorrow and then the back garden .
I will use Joint it’s sealer in three weeks time. I highly recommend joint it products and their customer service is excellent

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Great product and good quality customer service, far superior than other company’s on the market. Been using this for quite some time now and will continue to use Only Joint it!

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Patio simplicity
I rang joint-it with an enquiry and got to talk with Gary who was very helpful and got the advice I needed. I've used joint-it simple on numerous patio's now from sandstone to limestone to porcelain and I find it a fantastic product. It really speeds up the finish of a patio compared to traditional methods, I always finish at the end by compressing the joints with a pointing tool for a better look before the final light brush off, it's not totally necessary just habit. I'll also be recommending joint-it premium seal to my clients in future for Indian sandstone in particular, kind regards,
Derek.

Respuesta de Joint-It
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