JustPlayGames Tabletop Games Store Liverpool Opiniones 

865
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've been coming here for years to play MtG the staff are always incredibly helpful and friendly, they'll advise you were they can. A great store to visit if you enjoy tcg's or ttrpg's!

Valorada con 5 estrellas sobre 5

Their supply of magic sets is impressive; where most shops have only the most recent 2-3, JustPlay will carry probably up to the 15-20 range. The staff are also really helpful, and as a beginner I... Ver más

Valorada con 5 estrellas sobre 5

Great environment and people. Robin, Sophie and Paul are all amazing people over there making us feel comfortable and welcome. Amazing stuff sold there too. Warhammer fans will have an amazing time th... Ver más

Valorada con 5 estrellas sobre 5

Great place to learn more about Warhammer and similar hobbies. All the staff are super knowledgeable and friendly and provide a lot of support to the community though events and just general chats and... Ver más

Información sobre la empresa

  1. Eventos y entretenimiento

Escrito por la empresa

JustPlay Wargaming Magic The Gathering X-Wing Star Wars Games Workshop Bushido Age of Sigmar Guild Ball


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

865 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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4,6

Todas las opiniones

(865)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always helpful even when they shouldn’t be

Always helpful even when it’s bad for their bottom line. I’ve had them convince me not to buy things, give a refund when GW released a new codec the day after I bought one and you get pts for prizes! What’s not to love

3 de diciembre de 2023
Valorada con 4 estrellas sobre 5

Good price and swift delivery

Good price and swift delivery. Missed out on 5 stars as the packaging could have been better.

4 de diciembre de 2023
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Respuesta de JustPlayGames Tabletop Games Store Liverpool

Thanks for the honest feedback! I'll follow up on this particular order and we'll figure out what happened with the packaging.

Cheers

Valorada con 5 estrellas sobre 5

Ordering was quick and easy

Ordering was quick and easy although I wasn't impressed that I didn't have the option of not paying to have my shipment tracked. The goods arrived in a timely manner and were as advertised.

29 de noviembre de 2023
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Respuesta de JustPlayGames Tabletop Games Store Liverpool

Hey John,

Thanks for your feedback! The orders are tracked included in the shipping cost - you should have had the tracking number by email. I’ll have a look into that and see if we can make it more obvious and clear on the website that the tracking is there.

Cheers
Ian

Valorada con 3 estrellas sobre 5

Undurchschaubare Strategie

Man kann die Benachrichtigung von Just Play in den App Einstellungen deaktivieren.
Es wird bei mir zwischen 1 und 60 Cent ausbezahlt, egal ob ich das Limit erreicht habe oder nicht. Wie Just Play das berechnet weiß ich nicht. Ich nehme an, je mehr spielen, desto weniger wird berechnet. Manchmal bugt das Spiel. Es ist aber immer noch das einzige Spiel dass ich kenne, bei dem man am schnellsten Weg zwischen 3 und 10 Euro in der Woche verdienen kann und ich habe schon insgesamt 7 Cash Games probiert.

15 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

1st and last order

1st order - No email confirmation. Chased twice but never sent. Then chased my item a week later and was told it was out of stock even though the website showed it was in stock. 3 weeks later the wrong item arrived. I emailed to sort and they tried to say i was the one confused and then finally admitted the wrong image was on their website and couldnt care less. Use a more reliable comapny such as Battleground Gaming UK in Birmingham.

30 de octubre de 2023
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Respuesta de JustPlayGames Tabletop Games Store Liverpool

Hi there!

I’ve checked out your order and also the full discussion history between yourself and the staff and this is not the same version of events that I can see.

If you’d like to get back in touch we’d be happy to see if we can resolve your issues

Kind Regards
Ian

Valorada con 1 estrellas sobre 5

Warhammer set never received "lost" Order #159029

Ordered a OOP Warhammer boxset stating Tracked 2 day delivery service, had to contact them a week later only to be told they had no idea where the parcel was. On asking for the tracking number they could not provide it.
I have never heard of Royal Mail tracked service or any other that does not provide a tracking number. When pressed of this they said they didnt know why they didnt have a tracking number.
Item is no longer available with them or any other retailer so can not get the one Warhammer item my wee lad asked for for Christmas thanks to Just Play Games.
I believe they were playing games as in the item was never sent, and possibly sold else where at the higher rate now being charged by scalpers.
They said if the item was returned to them they would let me know, another week later and nothing. The chances of Royal Mail loosing a tracked item, and shipping without providing a tracking number for it never to appear again with the end address or shipping address is simply not believable to me.
While I did recieve a refund I would have obviously preferred to get the item I paid for, or at the very least be told there was an issue rather than me having to chase them and get a response of basically I dont know how your item got lost or if it even shipped as we have no tracking details for tracked mail.
At best incompetent, at worst......

6 de octubre de 2023
Opinión espontánea
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Respuesta de JustPlayGames Tabletop Games Store Liverpool

Hi Claire

Unfortunatey it does happen sometimes that items we give to royal mail, including tracked items, are lost in the post. We receive tracking numbers from royal mail via an automated system so sometimes it does happen that they also dont give us one when an error occurs.

Im sorry that this hasnt worked out ideally, but I can assure you there’s no foul play afoot here; we are a small business and serve our customers faithfully and fairly. As you said once we found the error we refunded you fully which is unfortunately all we can do with these limited run items.

Hope you managed to find another copy!

Best Wishes
Ian

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