J&W Carpets Opiniones 

Just bought carpet and vinyl from the Dunfermline branch. Could not fault them in anyway. Delivered when they say it’s getting delivered and when Ralph (carpet fitter) was fitting it he noticed there was not enough for the stairs after there measurements.Ralph phoned the branch and 1 off the guys delivered what he asked for within 15mins. We will definitely purchase more carpets from JW carpets in the future and if anybody asks will be recommend them. Also will recommend Ralph for fitting . Top showroom and top carpet fitter

I had a we problem with The Uddingston shop I phoned the Wishaw branch to ask if they had a head office the man asked what was wrong I told him and he said would sort it and he did so it’s Wishaw next time very helpfull and to say thank you to the manager at the J and W carpets at the Wishaw shop excellent

After moving into my new house (considering it was my first), I had no idea where to go for carpets/vinyl and other carpet retailers where far too expensive. After finding JW carpets, I wouldn’t look elsewhere. They are super cheap and the quality of carpet and/or vinyl was amazing. Customer service was beyond five stars. The person I spoke with was always quick to help me and answer any questions I may have had, especially with no prior knowledge. Many thanks.

Declan and Danni

My carpet was delivered on a wet day and left outside not wrapped up sitting upright for all the rain to run right through. The delivery man was despicable in his attitude. Absolutely appalling service I won’t be using again. Always bought my carpets from this company but seems there online service is a joke

The actual shop itself was good, considering the pandemic, although they had a few samples out that had been discontinued..? It was more the carpet fitters that ruined my experience. He moaned the full time. My carpet has air bubbles, it has not been installed properly. He then asked me if I had been quoted a price for laying the carpet to which I said “£70”, he shook his head and grunted at me in disgust. £70 for not even one hours work is very reasonable I would say.

Great service and price. Ordered online Christmas eve delivered Sunday 27th December 2020.five star First-class service. Thank you.

Great service from start to finish! Highly recommended.

These guys where so nice, bent over backwards for us. Our dad was in hospital during covid (but not with covid).
We were given less than 48 hrs notice he was getting out and we needed a room done up for him. Phoned them on Tuesday evening the guys came out to measure up the next morning, lovely guys James and Declan advised them of the situation and within an hour we had a fitter booked and new flooring ordered to be fitted on the Thursday morning for him getting out that evening.

Over sold a carpet could have re carpeted the house with what was left shocking blamed it on not having a join so I reckon this cost me £100s of pounds in wastage then put it all out in the rain could not be used I have now had to go legal with them after they had the cheek to offer £80 Credit card claim in and now going to solicitor to take further I have used this company for a long time will never use again taking profit before customer service

My young nephew went to work for th8s company. Was doing so well they let him drive the company van to deliver carpets by himself after half a days training. Worked him 6 days a week and made him work 3 late nights each week, totally against his contract but anyway. He NEVER got a break to eat or get a drink because they sent him out by himself whilst the manager and assistant manager sat with their feet up on their phones doing nothing. Check the cameras. He ended up scratching a vehicle after he called his boss to let him know he couldn't get through a road as it was tight.....told to figure it out! So absolutely zero training or breaks which breaks every employment law there is. His mother had to call to make sure he got a break and when he went back after his day off they fired him! Apparently for scratching the said van 2 weeks ago. No warnings....no invitation to disciplinary. No evidence or investigation done. I am absolutely outraged that any company in this day and age believe they are above following employment laws that the rest of us have to follow. Let's see how this works out for you. Oh and NEVER paid him his notice money or late nights!

Great choice and value at J&W Carpets. We visited the Hillhouse Road Hamilton store today for a carpet for our hallway. The staff were very helpful. We would recommend this store/company to anyone looking for a
new carpet whatever your budget.