I applied for a letted property I specifically stated on the online form that I couldn’t attend on Friday for viewing before 12:30pm due to work. 5 days prior to the viewing I received an appointment... Ver más
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Consulta las opiniones de los clientes
Megan Cunningham was lovely, friendly, polite and very efficient. She contacted the landlord or our behalf regarding questions we had and we got a reply very quickly.
La empresa ha respondido
All the team great to deal with, prompt, helpful and good communication. Megan was polite and helpful hosting the viewing. Would recommend!
Sarah Graham has been amazing throughout both the sale of our house and the purchase of our new property. She kept us updated at all times and was always on hand to answer any questions. Even though t... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Award Winning Estate Agent with property for sale and property to let in Durham, County Durham and across the North East of England
Información de contacto
Old Elvet 7, DH1 3HL, Durham, Reino Unido
- jww.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 85% de las opiniones negativas
Suele responder en menos de 48 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Reported our bathroom sink not draining…
Reported our bathroom sink not draining water, the same day Nicole rang us to see if we were available for a plumber to attend our property. The man fixed it that day. Brilliant customer service.

Respuesta de JW Wood
Prompt
Prompt, professional, efficient and unobtrusive service.
Andrew Oates (Andy) processed the transaction with exceptional assistance and support.

Respuesta de JW Wood
Beyond Expectations and Completely Professional
From the initial contact it was clear that J W Woods are an estate agency that leaves nothing to chance . The representative ,Julie Prendergast could not have been more helpful and went beyond expectations in ensuring that the transaction started smoothly . We were also allocated a sales facilitator to help all parties keep in contact at what can be a stressful time . A1 . Thank you .

Respuesta de JW Wood
Trustworthy and great communication
The most impressive thing about JWWood sales team is their communication. They told us everything that is happening. Julie in particular is the person who stayed with us through the whole process from market to sale. She was warm, friendly, gave good advice and kept us up to date with all developments at all times. Very responsive and a pleasure to work with. Thank you.

Respuesta de JW Wood
Sarah Graham has been amazing…
Sarah Graham has been amazing throughout both the sale of our house and the purchase of our new property. She kept us updated at all times and was always on hand to answer any questions. Even though the process was slower than usual, she remained professional, supportive, and proactive from start to finish. We couldn’t have asked for a better estate agent — highly recommend!

Respuesta de JW Wood
Thank you for your support Sarah Graham
I am in the process of buying a house and I couldn't have done without the help of Sarah Graham! She has been always extremely helpful and supportive throughout the process. Sarah always understood my busy schedule and made everything smooth and stress-free as a first-time buyer. She quickly recommended me all of the services needed for the buying process and I will always be thankful for her help. Thank you!

Respuesta de JW Wood
Sale of 21 minster court
From the moment I stepped through the door I was made very welcome by Sarah Graham, she immediately got me a chair so we could sit and discuss my plans and get the information she required , the rest of the team have been very helpful on the phone if sarah hasn't been available for me to speak to at the time ,I appreciate all their help .

Respuesta de JW Wood
The staff at the Chester le street…
The staff at the Chester le street branch have been amazing. Special shout out to Adrian, Vicky and Chloe who have all been a massive help to us. We would recommend them to anyone wanting fantastic help. Thank you all .

Respuesta de JW Wood
Fast and helpful, great result
I bought this house through JWW four years ago and had no hesitation to use them again. The viewing by the estate agent took place with photos taken on the same day. The house was on the market within seven days, five viewings booked and made, three offers and a sale agreed in under two weeks start to finish. Very helpful and efficient. Thank you to Jonathan and Nikki

Respuesta de JW Wood
Really professional staff
Really professional staff, who went out of there way with as much information as possible, sold mine within a week

Respuesta de JW Wood
Excellent communication throughout…
Choosing JW Wood to sell my house was the best decision ever. Working alongside professional people has ensured a smooth and sress free process. Would definitely recommend to others.
Thank you to a great team.

Respuesta de JW Wood
A very professional and efficient…
A very professional and efficient service from beginning to completion. Nicky Hall was so helpful and kept me informed throughout the purchase process. Any questions were answered promptly and communication was first class. Highly recommended.

Respuesta de JW Wood

Respuesta de JW Wood
Swift and Easy Process
Nicky Hall did a wonderful job with helping me with my purchase. Kept me up to date, was prompt when sending things through via email and answered any questions I had.
Any timing issues were down to the vendor taking time to reply and not JWW at fault.

Respuesta de JW Wood
Just want to say a massive thank you…
Just want to say a massive thank you for making the selling of my property such an easy process. So helpful and informative. I can’t thank Ella enough, she has been amazing looking after the sale of our property. So patient and kind. I really appreciate it.

Respuesta de JW Wood
Brilliant team …
I would like to thank all of the team in jw woods Bishop Auckland branch, I bought ,sold and bought again with them they are all fantastic, they keep you informed of everything and answer any questions what need answering, there a excellent team thank you all

Respuesta de JW Wood
Great service & experience
From very first contact - JW Wood have been brilliant & hyper efficient! Communication has been superb and customer service 2nd to none! I would like to mention two members of staff in particular: Julie who met me for the viewing - super friendly, honest, helpful & constructive! Also, Ella who has been dealing with me from the office from point of enquiry! She understood & accommodated my communication restrictions, dealt with & responded rapidly, handled everything without delay/issue/concern + played a major part in the smooth progression of my house process! Many thanks team!

Respuesta de JW Wood
Unethical Company
I would not recommend this landlord or organisation based on my experience. When we moved in, the property was not prepared as promised, and many serious issues required attention immediately. Despite raising these concerns, the landlord did not respond to complaints or engage in any meaningful dialogue to resolve them. Additionally, outstanding bills from before our tenancy had not been cleared, which caused further complications and debt collectors.
Communication was poor throughout, and key assurances made to us were not followed through. Based on this, I would not buy or rent a property from this organisation, as I found their approach unprofessional, unreliable and unethical.

Respuesta de JW Wood
I’m so pleased with the service I…
I’m so pleased with the service I received. The team were professional, approachable, and always happy to answer my questions. They explained every step of the selling process in detail, making it smooth and stress-free.

Respuesta de JW Wood
Wonderful service
Julie and the rest of the team offered wonderful, transparent service, and made my purchase as seamless as possible. Thank you so much!

Respuesta de JW Wood
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