We placed all our confidence in David at Kallums and Ryans Team who carried out our en-suite renovation and they did not disappoint. The whole team have been excellent keeping us informed every step o... Ver más
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Consulta las opiniones de los clientes
Worked with Kallums Bathrooms now a for a couple of projects , they offer the best service , the team at Guildford really make the complete process effortless. Highly recommend their full supply and f... Ver más
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Incredible experience. We had been to Guildford on 2 separate occasions to look around and get an idea for our bathroom. On our 3rd visit we had started to speak with Sophie, who was our designer. Ver... Ver más
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DO NOT USE Kallums. I would leave zero stars if I could. They quoted for a bathroom project, we paid them a £15k deposit to proceed. They did a minimal amount of work, then their estimated costs incre... Ver más
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Información sobre la empresa
- Proveedor para baños
- también en la categoría
- Reformas de baño
Información proporcionada por diversas fuentes externas
Premium London Bathrooms retailer offering innovative Design & Installation Visit our luxury showroom and get latest bathroom products and design ideas
Información de contacto
Reino Unido
- kallumsbathrooms.co.uk
4,2
Muy bueno
33 opiniones
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Great!
Kind and supportive staff. Everything was great. Thank you!
18 de septiembre de 2025
Opinión espontánea
Respuesta de Kallums Bathrooms
Thank you so much for your kind words! We are delighted to hear you had a great experience with our team. Providing a supportive and seamless service is always our priority, and your feedback means a lot to us. We look forward to welcoming you again in the future.
Zita
The Kallums Bathrooms Team
Thank you Luigi
We worked with Luigi at Kallums Bathrooms for our big home renovation project. Luigi was exceptionally professional and knowledgeable and pleasure to work with. His knowledge of products helped us choose the right items for the right price. We cannot recommend Kallums highly enough, but especially Luigi
1 de agosto de 2025
Opinión espontánea
Respuesta de Kallums Bathrooms
Dear Olga,
Thank you so much for your wonderful feedback! We are thrilled to hear that Luigi was able to guide you through your renovation project with professionalism and expertise. He truly takes pride in helping clients find the perfect products, and your kind words mean a great deal to both him and the whole Kallums Bathrooms team. We are delighted you had such a positive experience and look forward to supporting you again in the future.
Zita
The Kallums Bathrooms Team
Great products.
Great products.
We love our new Villeroy& Bosch sink and taps from Kallums.
3 de julio de 2025
Opinión espontánea
Respuesta de Kallums Bathrooms
Thank you so much for your kind words!
It was a pleasure helping you find the right products for your space, and we hope they bring you joy for many years to come.
Best wishes,
The Kallums Bathrooms Team
Respuesta de Kallums Bathrooms
Thank you so much for your kind words.
We are delighted you chose Kallums Bathrooms and that we could be part of your project. It means a great deal to us to know you are happy with the experience.
Warmest regards,
Zita
Respuesta de Kallums Bathrooms
Thank you for your wonderful feedback. We are so pleased to hear you enjoyed our service and had a great experience with our team. It was a pleasure to assist you.
Warmest regards,
Zita
Good products, terrible service
Good design and product quality, but the positive experience ends there with the Guildford store. After we paid in full, everything became slow and painful. They sent several incorrect items – the wrong toilet, the wrong tiles, the wrong countertop. My plumber even flagged it wasn’t the right toilet on the order and they still sent the wrong one, meaning we incurred extra tradesmen costs for wasted time. We specifically picked a vanity unit with a quick turnaround; only after we paid we were then told it would be double the time. Items all sent individually so tradesmen had to wait or come back when everything was there. When I asked for a list of outstanding items, we were asked to list what had been delivered to work it out from there. Trying to speak to anyone was impossible - three Kallums staff left with no warning/courtesy call or email meaning communication was terrible. We won’t be using them again based on the service, which is a real shame.
11 de julio de 2025
Opinión espontánea
Respuesta de Kallums Bathrooms
Dear Elizabeth,
Thank you for sharing your feedback. We are genuinely sorry to hear that parts of your experience didn’t go as smoothly as they should have.
We completely understand how important your project was, and we regret that there were a few bumps along the way. A couple of issues arose during the process, including the supplier delivering the wrong tiles, which we managed to have replaced in half the original lead time, and a warehouse picking error on a worktop that we swapped out the same day.
While these types of challenges can occasionally happen on projects, we fully appreciate that the main frustration was the lack of communication, and we are truly sorry for that. Communication is a vital part of what we do, and the team has been notified to ensure this doesn’t happen again in the future. As a family-run business, we care deeply about every project we undertake, and we are grateful for your patience and understanding while we worked to put things right. We do hope you are now enjoying the finished result in your home.
Wishing you the very best,
Zita
Kallums Bathrooms
We chose Kallums because of the people
We chose Kallums for the complete renovation of a small family bathroom because it offered a design and installation service and because we appreciated the polite and 'unpushy' people, particularly Howard, we encountered in their Putney showroom.While the belated arrival of some of the items caused upsetting delays(which is the reason for not awarding 5 stars)the end result was extremely good.This was due to the skill and professional behaviour of Wael the fitter.His willingness to work anti-social hours to get the work completed was commendable.In addition his ever friendly and well mannered behaviour made his presence in the house entirely comfortable.Thank you Wael!
Jan and David
Wimbledon Village
3 de julio de 2025
Opinión espontánea
Respuesta de Kallums Bathrooms
Dear Jan and David,
Thank you so much for taking the time to share your experience with Kallums. We are truly grateful you chose us for your bathroom renovation and delighted to hear that our team particularly Howard in the showroom and Wael on-site made a lasting positive impression.
We sincerely apologise for the delays in product arrival and understand how frustrating this can be during a renovation. Please know that we are continuously working to improve our supply chain to avoid such issues in the future.
Your kind words about Wael’s dedication and professionalism mean a great deal to us.
Thank you again for trusting Kallums. It was a pleasure working with you, and we hope you enjoy your new family bathroom for many years to come.
Warm regards,
The Kallums Bathrooms Team
Kallums Bathrooms delivered an…
Kallums Bathrooms delivered an exceptional service from start to finish. The design was elegant, the materials high quality, and the installation process was smooth and professional. I’m absolutely thrilled with my new bathroom — stylish, functional, and exactly what I wanted. Highly recommend!
9 de junio de 2025
Opinión espontánea
Respuesta de Kallums Bathrooms
Thank you so much for your kind words and for taking the time to leave us a review. We are delighted to hear you had a great experience with us at Kallums Bathrooms. Your feedback means a lot to our team!
We look forward to welcoming you again in the future.
Warm regards,
Zita
Kallums Bathrooms
I’m so happy with our new bathroom from…
I’m so happy with our new bathroom from Kallums! They really understood my style and made it all come to life so quickly. They found the perfect fixtures, and the result is absolutely stunning. Huge thanks to Nav, Howard, and Luigi ! You did an amazing job! I highly recommend Kallums to anyone looking to transform their space.
14 de junio de 2025
Opinión espontánea
Respuesta de Kallums Bathrooms
Thank you for your lovely review! We are so pleased you had a great experience with us at Kallums Bathrooms.
Best regards,
Zita
In love with my new bathroom
In love with my new bathroom. Huge thank you to Kallums Bathrooms for all the work they have done.
It was a pleasure dealing with them from start to finish and everything went very smoothly.
22 de mayo de 2025
Opinión espontánea
Respuesta de Kallums Bathrooms
Dear Simona,
Thanks so much for your kind words. It was a pleasure working with you!
Warm regards,
Zita
Would recommend
We recently had two bathrooms renovated by Kallums Bathrooms, and we couldn’t be happier with the results.
From start to finish, the team was professional, polite, and a pleasure to work with. They offered a fantastic range of materials and finishes, helping us choose options that matched our style and budget perfectly.
The quality of the workmanship is excellent — every detail was completed to a high standard, and both bathrooms look amazing. It was clear that the team took pride in their work, and they kept everything tidy and organized throughout the project.
We highly recommend KB to anyone looking for reliable, skilled, and courteous professionals for a bathroom renovation.
15 de mayo de 2025
Opinión espontánea
Respuesta de Kallums Bathrooms
Dear Valentina,
We really appreciate your review - thanks for choosing Kallums Bathrooms!
All the best,
Zita
We had a terrible experience with…
We had a terrible experience with Kallums that has left us about to pursue legal action. I would not recommend them.
16 de enero de 2025
Opinión espontánea
Respuesta de Kallums Bathrooms
Dear Tugce,
It appears that the same situation has been addressed in two separate reviews on here as well... Seeing multiple reviews is disheartening, as it can give the impression of an effort to unfairly impact our business. We have responded to your partner Greg M. Gaffney’s review and are more than happy to continue discussing any concerns you may have. We have always aimed to handle matters professionally and in good faith and remain open to a constructive resolution.
At Kallums, we are committed to fairness, clear communication, and delivering the highest standards of service and, that commitment remains unchanged.
Warm regards,
Zita
On behalf of Kallums Bathrooms
DO NOT USE Kallums
DO NOT USE Kallums. I would leave zero stars if I could. They quoted for a bathroom project, we paid them a £15k deposit to proceed. They did a minimal amount of work, then their estimated costs increased by £25k. We told them that we would need to find another supplier as we could not afford this increased cost. They initally agreed to refund our deposit minus a small amount of cost they said they had incurred, but after chasing them for 4 weeks with no response they have now said they will not refund any of the deposit. We are now progressing a legal route to recover our funds. Be warned.
16 de enero de 2025
Opinión espontánea
Respuesta de Kallums Bathrooms
Dear Greg,
You first contacted us in May 2024 with a clear vision and timeline, and we proceeded with an initial deposit. However, delays with your interior designer prevented finalising specifications despite multiple follow-ups. Please note that our prices remained unchanged, but your budget dropped by almost 30%.
Over seven months, we made several site visits to Brighton, demolished four bathrooms, knocked down a wall, cleared waste with a 12-yard skip, and had our team working on-site for more than 10 days with all the building materials needed for the work - our investment far exceeded the deposit paid. Throughout this process, we accommodated ever-changing requests and demands, doing everything possible to meet your expectations. In December, you cancelled the project due to financial constraints. We offered a partial credit note, which was declined. Given everything, we have done, we feel this review completely unfair and unjust.
We understand frustrations can arise, but we have always acted in good faith and remain committed to resolving this matter respectfully.
Kind regards,
Zita
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