Rang Kcom to sort broadband connection. Call answered straight away. Staff very professional, every thing was explained, choice of date and time for connection at house to suit and very reasonably pri... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Rang Kcom to sort broadband connection. Call answered straight away. Staff very professional, every thing was explained, choice of date and time for connection at house to suit and very reasonably pri... Ver más
La empresa ha respondido
received an email from KCOM that our contract was coming to and. My wife and I visited the Hull city centre KCOM building/reception. We were dealt with quickly by the female receptionist who explained... Ver más
La empresa ha respondido
The installers, Jake and Jason were excellent. They couldn’t be more helpful, advising where best to place the installation and explaining the setup. The KCOM call staff were brilliant too. Very sup... Ver más
La empresa ha respondido
You do not value existing customers. You are offering tempting packages to newcomers then trying to restrict existing customers. I was receiving a poor service on fibre 300 and enquired about an eero... Ver más
La empresa ha respondido
KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.
37 Carr Lane, HU1 3RE, Hull, Reino Unido
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I was worried about changing my broadband provider, I'm a little old lady and have been with my current provider for many years. My knowledge of 'tech' is very limited. The young man I spoke to made the transition easy, explaining everything to me in a way I understood, answering all my questions and giving me the confidence I had made the right decision to change.

Respuesta de KCOM
Friendly and clued up staff and good broadband prices a lot cheaper than my current provider also a seamless and hassle free change over .

Respuesta de KCOM
Jake and Matt are great engineers, very tidy, helpful and fast. Really impressed with the install- thanks guys

Respuesta de KCOM
The installers Ellis and Blake were very friendly and efficient. Care was taken with the instalation through my garden and all mess was cleaned . Everything was explained, and as we didn't know how connect the TV to the new Internet this was all done for us.

Respuesta de KCOM
It's not that I like or dislike It's just that I cannot say anything at this moment unt
il I experience something for myself. By the way I have not had anything connected yet it doesn't even go live until the 5th of may 2026 so stop asking me about a review for anything because I can't tell you anything

Respuesta de KCOM
Blake and Ellis where very friendly and very helpful

Respuesta de KCOM
Absolutely superb and faultless install by Greg and Jason. Went like a breeze.

Respuesta de KCOM
Matt and Jake were brilliant, quick and done a nice tidy job, great lads

Respuesta de KCOM
My installation of full fibre 500 by KCom went smoothly & efficiently. The 2 installers were polite, informative & cleared up after themselves. Inspite of digging a channel across the garden gravel, grass & block paving, you could hardly tell it had happened. It’s a very narrow channel & they put back to restore original as much as possible. Even shoes were taken off inside!
The speeds exceeded the promises & I am delighted with the result. Thank you 😄

Respuesta de KCOM
Engineer installation friendly, polite and attentive.

Respuesta de KCOM
💩CON ARE THE MOST UNRELIABLE EXPENSIVE PHONE COMPANY IN THIS COUNTRY THEY 😑 CHARGE £70 FOR BASIC FIBRE BROADBAND AND MOST OF THE TIME IT DOESNT EVEN WORK AS LIGHTSTREAM IS DEADSTREAM! IF YOU HAVE AN ENGINEER APPOINTMENT BOOKED THEY WONT TURN UP YOU SIT THERE LIKE A FOOL IT GETS TO EVENING SO YOU RING THEM UP AND HAVE A GO AT THEM!! SO WHAT DO YOU DO WELL YOU PLACE A LOVELY LITTLE CEASE ORDER WITH BT AND FOR HALF YOU WERE PAYING 💩CON YOU GET 1GB FULL FIBRE BROADBAND TELEPHONE ☎️ SERVICE AND DIGITAL TV 📺 SAVING YOURSELF AN ABSOLUTE FORTUNE ON 💩CONs rip off CON ARTISTS prices as its over the MONOPOLY is no more and everyone are coming into Hull to kick 💩CONs bloody PHAT GREEDY ARSE JUST DUMP THEM DONT PHONE THEM TO SAY YOURE LEAVING JUST PHONE 0800 800 150 now placing that LOVELY LITTLE CEASE ORDER you will be glad you did 😀 as the absolute fortune you save by never ever 😀 using these FOOLS again!
Knowledgeable, efficient and effective information given. Easily understood with excellent command of language. Friendly disposition.

Respuesta de KCOM
Matt and Jake just completed the install at my 84 year old grandmas house. They went above and beyond trying to make sure they made minimal aesthetic changes to her drive, as she’s quite particular about her home and garden. They were very efficient, so friendly and incredibly helpful explaining us through the whole process and setting up the app after. Could not recommend them enough :)

Respuesta de KCOM
Ellis and Blake installed our Broadband yesterday they did a Brilliant Job Thank you

Respuesta de KCOM
Ordered KCOM online, a good price I’m yet to receive the box and have installed, so will leave a further review once my internet service has been installed and I can comment on the installation and quality of the full service provided!

Respuesta de KCOM
Very friendly and helpful lady who informed me what was the correct package for me and told me all I wanted to know

Respuesta de KCOM
early days but ordering process was very slick
Just had full fibre installed. Blake and Ellis were brilliant and did an excellent job, very clean and tidy explaining everything they were doing all along. They had to take up the block paving outside but they replaced it back perfectly. Good job well done.

Respuesta de KCOM
Professional from the beginning with all options clearly outlined. Did not feel under any pressure at any time and the engineer who installed the WiFi was timely, efficient and professional throughout.

Respuesta de KCOM
Thanks Corey & Adam for a perfect experience ⭐️⭐️⭐️⭐️⭐️

Respuesta de KCOM
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.