We've been having a great experience as renters thanks to Omer Chughtai from the Stratford branch! Moving in has been smooth and any issues that arise are sorted quickly thanks to him.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Just finsihed our rental agreement with tenants and there was an issue to solve. All sorted quickly by Natalie Craddock to our staisfaction and that of the tenants. Huge relief it was resolved so quic... Ver más
La empresa ha respondido
Our property in London has been managed by Keaton since they took over Alphbet City . We tried to sell our property last year but it didn’t happen for various reasons so we decided to put it back onto... Ver más
La empresa ha respondido
Excellent service! Aisha from property management was very helpful and professional in resolving my bathroom issue. She responded promptly, handled everything efficiently, and made the whole process... Ver más
La empresa ha respondido
Información sobre la empresa
- Agentes inmobiliarios
- también en la categoría
- Agencia de alquiler de inmuebles
- Agencia inmobiliaria
Escrito por la empresa
Keatons is an award winning estate agency based in London. Our aim is simple and clear - to always exceed our clients’ expectations. We prioritise local knowledge, extraordinary customer service and a total belief to always have our clients’ best interests at the forefront of everything we do. Keatons is constantly evolving, ensuring that we are at the front with the latest technology to enable our customers to access the information they want, when and how they want it. Open 24/7
Información de contacto
152-154 The Grove, E15 1NS, London, Reino Unido
- 020 7650 5155
- HeadOffice@keatons.com
- keatons.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 83% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Keaton's a pleasure to work with
We have a property being managed by Keaton's over a number of years and to be honest, it is a pleasure to deal with an honest and a sincere company who put the interest of the customers before their own and have never in all these years let us down or said NO to any matters dealing with the property. all their departments seem to be run smoothly and professionally. In particular i would like to thank Jack Saunders and his team, who I had to contact recently with an issue with our entry fire door to the apartment . I only had to email him the email received from the management company pointing out the defects and within 7 days the matter was sorted with Jack instructing his team of professionals to attend site and carry out the works to the satisfaction of the management team. I have no hesitation in recommending Keaton's to any of my friends and family. So Jack take a pat on your back you deserve it sir.

Respuesta de Keatons
Needed some maintenance work done and…
Needed some maintenance work done and my property manager Tariq Husain and the team at Chalkhill maintenance were very swift and effective in sorting all the issues. Home feels like new

Respuesta de Keatons
Amazing work from tariq from…
Amazing work from tariq from propertymanagment, saves me alot of time and money on my property repairs. Best company to work with as a Landlord

Respuesta de Keatons
Great Service!
Had my annual inspection with the lovely Tariq and the amount of maintenance that was done by the chaps at Chalkhill especially Adam was excellent.
I was away for a week and they were popping in to look at my water pump and I came home to so much work had been done, new shower head, sink plug, fire and co2 alarms and a few other little things. I have been a tenant for almost 5 years and have always had good service and communication but this time they knocked it out the the park! Thanks All!

Respuesta de Keatons
Hello
Hello! I'd like to express my family's deep gratitude to your employee, Gosia szymczyk, who helped us gather the documents. Whenever we had questions, she was always available and answered them. I'm very pleased with her. I think your company is excellent, and thank God I chose you.

Respuesta de Keatons
tenancy renewal
Thanks to Natalie Craddock in handling the tenancy renewal process smoothly and efficiently

Respuesta de Keatons
It was a pleasure dealing with Natalie…
It was a pleasure dealing with Natalie during our lease renewal. She was quick in her responses and was able to get all the related parties to come to a quick agreement.

Respuesta de Keatons
Extremely helpful and responsive…
Extremely helpful and responsive service from a great team. Jack was particularly efficient and a great pleasure to communicate with.

Respuesta de Keatons
Excellent property managers
Very positive experience with the Keatons team - thanks very much to Shani, James, Rebecca and Natalie for all your help in securing tenants and managing the property so efficiently!

Respuesta de Keatons
Helpful staff
Had a lovely experience. Gosia was very helpful with the property search, ensuring we were kept up to date at all times.

Respuesta de Keatons
Lack of professionalism and incompetence
My experience with Keatons Stratford (rental) has been truly appalling from start to finish. I hve encountered very little professional integrity and a surprising level of genuine incompetence. Issues were all handled with an incredible lack of care or accountability. I would strongly urge others not to be fooled by the glowing reviews as these have been actively solicited by the agency itself.

Respuesta de Keatons
They were great help and helped me find…
They were great help and helped me find a place to live very quickly and with ease

Respuesta de Keatons
We had a great experience working with Natalie Craddock
We had a great experience working with Natalie Craddock at Keatons during our tenancy. She was consistently helpful, responsive, and easy to deal with throughout the entire process. Even after we had moved out and were no longer tenants, Natalie replied within the hour and got everything sorted quickly and without any fuss. That level of support, even after the tenancy had ended, really stood out. I really appreciated her professionalism and would highly recommend her.

Respuesta de Keatons
Natalie Craddock helped with our…
Natalie Craddock helped with our tenancy renewal. She was professional throughout - very much recommended! :)

Respuesta de Keatons
Natalie Craddock is always professional…
Natalie Craddock is always professional and knowledgeable. Natalie has been a great help managing my property. Natalie is always friendly and quick to respond. Thank you

Respuesta de Keatons
Im so happy with the all support and…
Im so happy with the all support and the management from Kasim from Keatons .
Thank you for helping us with the papers and get everything on place in the new house .
Thank you Kasim , my family really appreciate the all support from you.

Respuesta de Keatons
Reasons not to buy or sell through Keatons
When I bought the property through Keaton's in 2017, they had failed to have the contract sorted with the tenants and the owners (they were friends). Agreed sale in April, moved in 1 day before December because of this.
I sold the house in 2025 (July 1st) and didn't move until February 10th 2026.
Why?
Because one of their estate agents decided it was a good idea to give advice on leasehold extension law (incorrectly too, which caused the delay) to the buyers. They also told me a different option, which is incredible, mind boggling, etc.
Thanks, Natalie
Natalie Craddock was incredibly helpful to me as a landlord in communicating with my tenant and making sure to efficiently get a lease in place that everyone was happy with. Thanks, Natalie!
Keatons
Natalie Craddock is very professional and full of knowledge. She has been consistently helpful and responsive. I have had a great service from Keaton’s & NC has been a key part of that.

Respuesta de Keatons
Natalie Craddock has been very helpful…
Natalie Craddock has been very helpful in our rental management. Friendly, communicative and timely.

Respuesta de Keatons
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







