Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've been having a great experience as renters thanks to Omer Chughtai from the Stratford branch! Moving in has been smooth and any issues that arise are sorted quickly thanks to him.

Valorada con 5 estrellas sobre 5

Just finsihed our rental agreement with tenants and there was an issue to solve. All sorted quickly by Natalie Craddock to our staisfaction and that of the tenants. Huge relief it was resolved so quic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our property in London has been managed by Keaton since they took over Alphbet City . We tried to sell our property last year but it didn’t happen for various reasons so we decided to put it back onto... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service! Aisha from property management was very helpful and professional in resolving my bathroom issue. She responded promptly, handled everything efficiently, and made the whole process... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agentes inmobiliarios
  2. también en la categoría
  3. Agencia de alquiler de inmuebles
  4. Agencia inmobiliaria

Escrito por la empresa

Keatons is an award winning estate agency based in London. Our aim is simple and clear - to always exceed our clients’ expectations. We prioritise local knowledge, extraordinary customer service and a total belief to always have our clients’ best interests at the forefront of everything we do. Keatons is constantly evolving, ensuring that we are at the front with the latest technology to enable our customers to access the information they want, when and how they want it. Open 24/7


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 83% de las opiniones negativas

Suele responder en menos de 1 semana

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4,9

Todas las opiniones

(5386)

125 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Had a great experience with Gosia

Had a great experience with Gosia. She’s so knowledgeable and professional

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Maham, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Laureen Cannon is the most efficient…

Laureen Cannon is the most efficient property manager. she respond every information immediately.
I want her to continue and develop in their profession and be happy and healthy. In my opinion, she has the ability to make Keatons company even more better and excellent management company with her professionalism.

19 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Orakzai, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

My sincere thanks to Natalie to help…

My sincere thanks to Natalie to help with extending my current rental agreement for another year. It's been a smooth experience.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

The Keatons Stratford team

The Keatons Stratford team, including James Carpenter, Justine Reynolds, and Carly Cayser were all very responsive, helpful, supportive, and friendly throughout the three years of my tenancy at my rented property. They were always quick to respond and help with any queries my friend, the other housemate, had. Very much appreciated.

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Josephine, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

Valorada con 5 estrellas sobre 5

We got some friendly and professional…

We got some friendly and professional advice from Keatons and although circumstances weren’t right for us to go ahead at the moment we will think of them when the time comes

1 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Antony, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Fab team, especially OJ!

We recently sold our flat in Whitechapel, with Keatons at Shoreditch. I was really impressed with all the team, but especially OJ who handled the sale from start to finish. He was always professional, prompt and extremely effective. He was constantly progressing the sale and dealt with any issues straight away. I can't recommend OJ and his team highly enough! Many thanks 😊

9 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Joe Harvey and his team do everything…

Joe Harvey and his team do everything to make selling and buying as easy as possible. I highly recommend the Bow office of Keatons.

17 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Tenancy renewal with Natalie

Natalie was very helpful and she supported us through all the stages of the tenancy renewal achieving a good solution. Everything was clear and transparent.

12 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Thank you Natalie Craddock!

My sincere thanks to Natalie Craddock for assisting us with our lease extension. From start to finish, she was professional and very responsive. She kept us informed at every stage and handled everything efficiently.

So happy with the service provided.

9 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Fast, easy, helpful

We found Keatons after many unsuccessful viewing with other agencies. After one call they acted fast and we got our dream flat. Shoutout to Nia, she was super efficient, kind and helpful!

13 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

hank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Keatons have been fantastic!

Keaton’s have been great with the move and have notified us on every step along the way. Thank you to Nia for all the support, providing everything we need to ensure a smooth moving in day. I would recommend people to use Keatons

16 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Millie, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Natalie was very helpful and clear

Natalie was very helpful and clear, she made it a very easy experience

15 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Anya, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Professional service from Natalie

Natalie Craddock was very helpful and demonstrated a high level of professionalism in arranging our tenancy extension. Clear communication, quick responses, and a smooth process from start to finish.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Tenancy Renewal

Natalie was very efficient in dealing with all aspects of the renewal of the tenancy for I let.

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Lan, Thank you for taking the time to leave a lovely review regarding Natalie. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Great service by Shani and Gosia - Keatons Stratfod

My sincere thanks to Shani and Gosia for their wonderful service and professionalism in helping me list my property and find tenants. From the start, it was exemplary service, care to detail and meeting my request.

I would be happy to recommend Shani, Gosia and the Keatons team to those looking to list their property.

Kind regards,

Senyo Agbohlah

1 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Senyo, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Good service for landlords

As a landlord I receive great service from Natalie on negotiating rents and from Wayne on the maintenance side. Quick to respond and get things sorted.

8 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

I am Landlord

I am a Landlord and have been using Keatons for around 6 years, Just had my contract extended went very smoothly, Natalie Craddock was great at Keatons in making sure that thing ran smoothly...

5 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Wajid, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Great property manager!

Wanted to acknowledge Raluca Dragos, and the great support they have consistently given as property manager! Efficient, prompt, proactive, professional, kind and always looking to make the logistics around property management stress-free. Efforts greatly appreciated!

4 de diciembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear George, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Wonderful service

Wonderful service, good communication , particularly from Natalie Craddock good customer service experience. Well done Natalie Craddock!

3 de diciembre de 2025
Opinión espontánea
Logotipo de Keatons

Respuesta de Keatons

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

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