Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've been having a great experience as renters thanks to Omer Chughtai from the Stratford branch! Moving in has been smooth and any issues that arise are sorted quickly thanks to him.

Valorada con 5 estrellas sobre 5

Just finsihed our rental agreement with tenants and there was an issue to solve. All sorted quickly by Natalie Craddock to our staisfaction and that of the tenants. Huge relief it was resolved so quic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our property in London has been managed by Keaton since they took over Alphbet City . We tried to sell our property last year but it didn’t happen for various reasons so we decided to put it back onto... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service! Aisha from property management was very helpful and professional in resolving my bathroom issue. She responded promptly, handled everything efficiently, and made the whole process... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agentes inmobiliarios
  2. también en la categoría
  3. Agencia de alquiler de inmuebles
  4. Agencia inmobiliaria

Escrito por la empresa

Keatons is an award winning estate agency based in London. Our aim is simple and clear - to always exceed our clients’ expectations. We prioritise local knowledge, extraordinary customer service and a total belief to always have our clients’ best interests at the forefront of everything we do. Keatons is constantly evolving, ensuring that we are at the front with the latest technology to enable our customers to access the information they want, when and how they want it. Open 24/7


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 83% de las opiniones negativas

Suele responder en menos de 1 semana

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4,9

Todas las opiniones

(5386)

125 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent and Professional Service from Gosia

I recently viewed a property with Gosia from Keatons, and she was fantastic throughout the entire process. She was friendly, professional, and very thorough. Gosia took the time to show me every room, explain all the important details, and answer all of my questions clearly and patiently. Her approach made the viewing smooth and reassuring. I genuinely appreciate her help and highly recommend her.

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Paulson, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Brilliant customer service!

Had an amazing experience, Jamie went above and beyond for us and really helped us out! Very professional and absolutely lovely! Highly recommend using Keaton’s!

30 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Professional

Professional, helpful and efficient. Thank you Keatons and Gosia

30 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Bourkab, Thank you for taking the time to leave a lovely review regarding Gosia. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Great experience with Gosia

Great experience with Gosia, she was delightful, patient and very helpful

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for your kind comments regarding Gosia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Great help from Justine Reynolds made…

Great help from Justine Reynolds made the process of finding a new place seamless and efficient. Highly recommend!

30 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Venetia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Very professional approach from Natalie

Very professional approach. Special thanks to Natalie Craddock for prompt reply and engagement.

28 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Nikolay, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Positive experience


Positive experience
I have found Natalie Craddock at Keatons very helpful and supportive. Her professional knowledge of the rental market and her interaction with my tenants has been invaluable in enabling me to make appropriate decisions over renewing the tenancy agreement for my property.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Susan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Excellent Management service

(M. Ash) I've been with Keatons for many years now and they manage the family's rental property brilliantly. Never too much for them to do on my behalf. I would like to mention Natalie Craddock and Darcy Clifford for doing great work!

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Agent review

Jamie D’Emmanuele has been extremely helpful in regards to finding a new property for us with only 2 weeks left on our current tenancy. He's gone above and beyond with the timeframe we had and we couldn't be more grateful for all his help he has provided!

22 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Danny, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

Valorada con 5 estrellas sobre 5

My experience with Gosia at Keatons

Had a really good experience with Keatons. The agent - Gosia, was friendly and easy to chat to, she answered our questions without any fuss and everything felt well organised. Would happily deal with them again.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Kezia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Thanks Natalie!

Thanks Natalie!

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Rubi, Thank you for leaving a wonderful 5* review. Kind regards, Katie

Valorada con 5 estrellas sobre 5

I've had an excellect experience with…

I've had an excellect experience with Natalie from Keatons. From start to finish, she's been professional, proactive and incredibly helpful. The comms from her has been fantastic and the process of the renewal of my flat's tenancy has been great.

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Gbolahan, Thank you for taking the time to leave a lovely review regarding Natalie. Kind regards, Katie

Valorada con 5 estrellas sobre 5

I have always had very good experience…

I have always had very good experience with Keaton's.

Recently been dealing with Natalie regarding a tenancy renewal. She has been very helpful. Thanks Natalie.

20 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Andrew, Thank you for taking the time to leave a wonderful 5* review. Natalie will be thrilled to read your kind comments. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Had a lovely experience with Gosia

Had a lovely experience with Gosia. Very professional and made the experience feel smooth

10 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Giorgia, Thank you for taking the time to leave a wonderful 5* review. Gosia will be thrilled to read your kind comments. Kind regards, Katie

Valorada con 5 estrellas sobre 5

very positive experience with Natalie at Keatons

Natalie C was kind, efficient and helpful throughout our experience as tenants. We highly recommend her and Keatons.

13 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Thank you for your kind comments regarding Natalie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie

Valorada con 5 estrellas sobre 5

So Professional and caring

Working with Justine has been really good. She made the whole process seemless and clear. We ended up getting the perfect first home for my husband and I. @Justine can't thank you enough!

7 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Lorraine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Justine Reynolds

I can’t thank Justine Reynolds from Keatons.com enough for helping me get my new place! She was amazing from start to finish super patient, really supportive, and always willing to go the extra mile. I was even late to the viewing, and she stayed so calm and understanding. Throughout the whole process she kept me updated, explained everything clearly, and made sure I knew exactly what I needed to do.

One thing I really appreciated was how easy she was to reach. Any time I called with a question or concern, she picked up straight away and was always happy to help. Honestly, she made everything so much easier. Highly recommend her to anyone searching for a property!

18 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Letty, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Gosia was really helpful and relevant

Gosia was really helpful and relevant. She helped me a lot with the procedures and answered all my questions about the apartment.
I highly recommend her.

15 de noviembre de 2025
Opinión espontánea
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Respuesta de Keatons

Dear Etienne, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Natalie has been very efficient

Natalie has been very efficient, communicating well and making sure all my enquiries are met.

14 de noviembre de 2025
Opinión espontánea
Logotipo de Keatons

Respuesta de Keatons

Dear Jennifer, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

Valorada con 5 estrellas sobre 5

Our experience with Justine Reynolds…

Our experience with Justine Reynolds has been excellent. She is professional and responsive, ensuring that every aspect of the process proceeds smoothly. I highly recommend Justine Reynolds.

19 de octubre de 2025
Opinión espontánea
Logotipo de Keatons

Respuesta de Keatons

Dear Meghana, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

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