Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Keela gear just works, they make bombproof, practical kit that has never let me down in some pretty challenging Scottish conditions. Also decent prices and swift delivery, what’s not to like?

Valorada con 5 estrellas sobre 5

Brilliant waterproof clothing and company. I would highly recommend Keela after getting the Cairn waterproof jacket and rainlife 5000 trousers 9 months ago. They have both maintained completely waterp... Ver más

Valorada con 5 estrellas sobre 5

Another great item from Keela Outdoors. Excellent kit as always,- good fit, well made and a reasonable price. They also supply HM Forces and HM Coastguard, which is a real endorsement. Proper kit done... Ver más

Valorada con 5 estrellas sobre 5

Helpful advice regarding availability of this product. I already had a jacket in raspberry so I knew I was getting a good product. I bought the hi-vis version because I have to walk on roads (Nation... Ver más

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre

Escrito por la empresa

Award winning Scottish outdoor performance clothing brand.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

595 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(595)

249 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Exceptional service

Exceptional service. Delivered on quickly and on time. Communication was exactly where it should be. Other company’s should aspire to this standard of customer service

26 de enero de 2026
Valorada con 5 estrellas sobre 5

Munro salopettes are fantastic

The salopettes arrived incredibly quickly, despite a little delay. They fit perfectly and I cannot wait for some torrential rain and wind to get out there and give them a test run. Fantastic piece of kit. They'll go nicely with all my other munro jackets.

26 de enero de 2026
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. I had an issue with the delivery and it was resolved with phone calls etc. staff genuinely concerned to make everything work, emailed and phoned me to update. Tested my Heritage Ventile Smock in the woods in the rain and it is exactly what I need. 5 star quality from start to finish.

26 de enero de 2026
Valorada con 4 estrellas sobre 5

Like that it made in Scotland

Like that it made in Scotland
Like this jacket as it bit longer as a lot off there jacket are to short for by liking as want something that keeps my upper legs dry real good hood but wish they me made this one a bit more water waterproof

30 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

I love the jacket

I love the jacket; the idea of putting a waterproof lining inside was inspired. It does add to the overall warmth, and I tested it during the recent cold snap; it did the job. My only criticism is that the stitching holding the lining in place has already come undone. Small section now, but might grow. So the stitching needs to be looked at.

24 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great trousers to ride to work in.

Always like ordering stuff from Keela. Excellent quality, excellent customer service, and the trousers I bought have already been well used and served their purpose effectively. The Velcro bottoms keep fabric away from dirty chain, there is reflective piping at the back, plenty of pockets. I did get a larger size despite the elastic fabric which allows me to flex well. Haven't used in the rain yet, but suspect they will dry quickly. Used them and serve the purpose very well, as I expect from their kit.

29 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Keela Pinnacle jacket.

Keela Pinnacle jacket.
Initially I was very pleased, loved the fit, the pockets and the fabric. After about 18 months it started to show a bit of wear on the inside joins and at 2 years the inner fabric is wearing. The zip often goes out of sync , it has been waterproofed several times but not reliable now. Although a mid price jacket I thought it would have lasted a little longer.

20 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

The workmanship and quality of the…

The workmanship and quality of the Dunlin hoody was phenomenal. I had to return due to sizing issues. Would receive five stars if the cut was slightly wider in the chest. The cut is just more refined for mountain purists over a slightly wider person. If you lift weights and have a more developed chest and back you will struggle to find the right size and will probably have to compromise with an overly long garment. Which unfortunately I wasn't willing to do and returned for a refund.

As I say though, the fleece itself was fantastic.

20 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Keela - the company and their products

First, Keela the company. The website was good and easy to use. The prices were competitive and the staff were very helpful when I needed further advice.
Second, Keela's product, specifically the Zenith Pro Jacket can be captured in one word - brilliant.
The Zenith Pro jacket was exactly what I was looking for - a jacket without a hood. I have tried the jacket in sub-zero conditions, biting winds and in light rain and the performance was excellent across them all. It is comfortable to wear, allowing good freedom of movement. I would describe it as a robust jacket, giving protection against the elements, without being too heavy or over insulated. This gave a good balance of jacket properties in different conditions. The fit allowed a range of layers to be used for differing temperature conditions without it being baggy or too tight.
I would thoroughly recommend the Zenith Pro jacket.

22 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality

Not worn pants yet, bought for work. Quality very nice, had to exchange size and had no issues in doing this.

29 de diciembre de 2025
Valorada con 5 estrellas sobre 5

The whole process of buying was smooth…

The whole process of buying was smooth and straightforward, kept updated on delivery and arrived on time.
The Prosport jacket, light, protective and shrugged off the recent snow in the Midlands, more than warm enough with just a fleece underneath, no need for excessive layers.

29 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Well worth the money

Well worth the money. Very warm, lasts well and easy to wash. Bought one last year, so this is my second one. Wish there were more colours on offer - could do with a burgundy one.

10 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I purchased a Keela soft shell jacket

I purchased a Keela soft shell jacket, although the overall fit was good, the jacket could have benefited from an extra inch in the under arm area. While debating in the shop if I should purchase it, I looked at the website where it states “The Keela manufacturing centre in Glenrothes also offers an alteration and bespoke customisation service”.
I thought, ‘great, all it needs is a diamond Gusset in the arm pit and it’s perfect!’
This is where I made a mistake, as I assumed they would carry out an alteration to my jacket. Unfortunately after 2 emails they told me they “cannot add material” or even supply an off-cut of the material so as I can take the jacket to a third party Taylor.
Shame, as it’s a lovely jacket, but I feel they should be a bit more honest about their services they offer. Unfortunately I will now steer clear of this brand.

2 de enero de 2026
Opinión espontánea
Logotipo de Keela

Respuesta de Keela

Thank you for your feedback and for your kind comments about the jacket’s fit and quality.

We’re sorry for the disappointment around our alteration and customisation service. Our in-house service usually covers adjustments such as shortening garments, repairs, and zip replacements. More complex structural changes, such as adding a gusset, aren’t always possible, particularly as we don’t consistently hold matching fabrics and colours from past production runs to carry this out to the standard we require.

We appreciate your comments on clarity and will take this on board to better explain the scope of our services on our website. Thank you for taking the time to share your experience.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más