I’ve had a great experience with Keeps. The pricing is fair, the process is easy, and I’ve been very happy with the results of my TRT. I also want to give a quick shout-out to Elysia for being so help... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The only way to order products is to lock into a 3-month subscription plan that, for me, is far more often than necessary due to the amount of product. They claim you can delay your orders on the webs... Ver más
La empresa ha respondido
I honestly expected better from Keeps. I’ve been using the treatment for a while, but I haven’t noticed much of a difference in my hair. The whole process has been pretty underwhelming, especially con... Ver más
La empresa ha respondido
Reliable company with lower prices than the same brand name products. They replaced a few items that were damaged during shipping quickly and easily. Make sure to keep track of your subscriptions as i... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.
Información de contacto
Madison Avenue 79, 10016, New York, Estados Unidos
- keeps.com
3,5
Medio
284 opiniones
Invita a los clientes a opinar
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I think that Keeps has helped me.
26 de febrero de 2026
Respuesta de Keeps
We're so happy to hear that our services have been beneficial for you. Thank you for your feedback and for sharing your experience.
Respuesta de Keeps
Thank you for sharing your positive feedback. It means a lot to us.
Customer support misdirection
I have been sent back and forth multiple times between customer service and my provider. Neither will answer any question. It is also related to a medication refill, so I do not have medication in the meantime.
24 de febrero de 2026
Respuesta de Keeps
We appreciate your feedback and are sorry to hear about your experience. We take your concerns seriously and we're looking into this matter to see how we can improve our services.
Respuesta de Keeps
We're happy to hear that our team was helpful and fast. Thank you for your positive feedback; we appreciate it.
Fairly easy to keep my subscription
Fairly easy to keep my subscription , kind of hard to change it or adjust it
You notify people before you send it out or bill them so they adjust there prescription.
24 de febrero de 2026
Respuesta de Keeps
We're glad you find the subscription easy to maintain. We appreciate your feedback regarding adjustments. Thank you for taking the time to share.
Excellent Support
I've found transactions and messages to be smooth and easy and the support staff to be excellent and super kind. I also think they don't inundate you with unnecessary messages.
19 de febrero de 2026
Respuesta de Keeps
We're happy to hear that your transactions and messages have been smooth and easy! It's great to know our support staff has been helpful and kind, and that you appreciate our communication approach. Thanks for your feedback!
Respuesta de Keeps
We're glad you recommend Keeps! Thank you for sharing your positive experience with our product and our services.
Your product is ineffective and does…
Your product is ineffective and does not work. My hair has actually gotten worse. But yall don't care as long as you collect money right?? You're just like every other corporation, Greedy.
18 de febrero de 2026
Respuesta de Keeps
We appreciate your feedback and are sorry to hear about your experience. We take concerns seriously as part of our ongoing commitment to providing excellent service.
Respuesta de Keeps
We are so happy to hear you got your desired results. Thank you for sharing your positive feedback.
Respuesta de Keeps
We're happy to hear that you had such a fantastic experience with our services. Thank you for your positive feedback; we appreciate it!
Respuesta de Keeps
We’re very happy to hear you got your desired results. Thank you for sharing your feedback, as we continuously strive to provide outstanding service and care.
Respuesta de Keeps
We're glad you found ordering easy and delivery fast. Thank you for your feedback; we appreciate it.
Fine for a while...
Had a fine experience with Keeps for a while, but after a bit, they kept sending me my prescription earlier and earlier, so I had a stockpile of medication. They also didn't honor a discount I received. When I tried to cancel, they still shipped my final prescription after I had given them notice not to. Absolutely not worth the "convenience." Just go with Amazon or your local men's health clinic.
8 de enero de 2026
Opinión espontánea
Respuesta de Keeps
We appreciate you sharing your experience. We're sorry to hear about the issues with early shipments, the discount, and the final shipment after cancellation. We'll review our processes. Thanks for your feedback.
This company is a sham …
This company is a sham subscription based service which of course means they make it ridiculously hard to cancel your service at any time. I canceled my service over a year ago and they charged and sent me a “refill” 6 months ago and yesterday. I have not even opened the one from 6 months ago due to again, not liking the product. I called them and they shoved me off the phone and told me to wait for an email from their billing department, I’ll give you one guess on how that went. I offered to send both boxes back for a refund and they declined. RUN AWAY FROM THIS COMPANY. DO NOT INTERACT WITH THEM. ANOTHER SLIMY GREEDY COMPANY.
6 de enero de 2026
Opinión espontánea
Respuesta de Keeps
We appreciate you bringing this to our attention. We're sorry to hear about the difficulties you've experienced with your subscription and cancellation. It is never our intention to make things complicated. We're taking your feedback seriously and will investigate the issues you described with our billing department. We want to improve our service.
Seems to be working
Been taking Finasteride almost 4 years now. Seems to be working. My partner agrees
4 de enero de 2026
Opinión espontánea
Respuesta de Keeps
We appreciate you sharing your experience with the medication. We're sorry to hear that the promotional credit was not honored. We'll look into this situation to see how we can improve our service. Thanks for your feedback.
Really solid time with Keeps
This company's website is easy to navigate, and its customer service team has been quite responsive in my experience. There was one occasion on which an order of mine was delayed, but the issue was addressed swiftly, so even with that I've been pretty satisfied with Keeps. They've done a great job with the rest of my orders, and I've been a customer for several years now.
25 de noviembre de 2025
Opinión espontánea
Respuesta de Keeps
We appreciate your feedback and are glad the website is easy to navigate. We're happy to hear that our customer service team has been responsive and that you've been satisfied, even with the order delay. Thank you for being a customer for several years!
FRAUD COMPANY ALERT 🚨
This is fraud company. They promote 50$ refund for trustpilot reviews - then dont even pay! All these 5 star feedbacks are PAID - DO NOT TRUST THESE REVIEWS! THIS IS FAKE - FRAUD REVIEWS
13 de diciembre de 2025
Opinión espontánea
Respuesta de Keeps
We appreciate your feedback and regret that you feel our reviews are fake.
Beautiful
Great product. Seeing signs of new hairgrowth within the suspected time. Hair never felt better. 
1 de noviembre de 2025
Opinión espontánea
Respuesta de Keeps
We're happy to hear that you are seeing new hair growth and that your hair feels great! Thank you for sharing your positive experience with our product.
Great Product and Great Service
Keeps has provided great service since day 1. Product works (my hair isn’t falling out anymore) and the customer service has always been helpful and timely. It was easy to set up treatment, and easy to pause refills if necessary. I moved and accidentally had my order sent to my old address clear across the country, and they sent me a new order to my new address free of charge. I would recommend to anyone looking for help keeping their hair in their head.
9 de mayo de 2025
Opinión espontánea
Respuesta de Keeps
We're happy to hear that you've had a great experience with our service and product. We appreciate your positive feedback regarding our customer service and the ease of managing your treatment. Thanks for recommending us!
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