Keeps Opiniones 

284
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve had a great experience with Keeps. The pricing is fair, the process is easy, and I’ve been very happy with the results of my TRT. I also want to give a quick shout-out to Elysia for being so help... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The only way to order products is to lock into a 3-month subscription plan that, for me, is far more often than necessary due to the amount of product. They claim you can delay your orders on the webs... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I honestly expected better from Keeps. I’ve been using the treatment for a while, but I haven’t noticed much of a difference in my hair. The whole process has been pretty underwhelming, especially con... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Reliable company with lower prices than the same brand name products. They replaced a few items that were damaged during shipping quickly and easily. Make sure to keep track of your subscriptions as i... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.


Información de contacto

  • Madison Avenue 79, 10016, New York, Estados Unidos

  • keeps.com

3,5

Medio

TrustScore: 3.5 sobre 5

284 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(284)

228 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Reliable company and good pricing

Reliable company with lower prices than the same brand name products. They replaced a few items that were damaged during shipping quickly and easily. Make sure to keep track of your subscriptions as items cannot be cancelled or returned once an order is placed. Solid experience without having to see a doctor in-person.

8 de diciembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We're happy to hear that you find our company reliable and appreciate our prices. We are also glad that our replacements process worked well for you. We appreciate your feedback!

Valorada con 5 estrellas sobre 5

Great company

Great company, good communication and same with their products!! Been using for 3 years and hasn’t let me down.

5 de diciembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We appreciate your continued trust in our company and products over the past three years. We're happy to hear that you've had a consistently positive experience!

Valorada con 1 estrellas sobre 5

Website uses AI dogshit to scan photos

Website uses AI dogshit to scan photos, will literally force you to take a picture over and over again because it doesn't recognize the back of a human head.

4 de diciembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We appreciate your feedback and apologize for the frustrating experience with the photo scan. We'll investigate this AI issue to improve recognition accuracy. Thanks for your time.

Valorada con 5 estrellas sobre 5

Online order change was easy.

13 de noviembre de 2025
Logotipo de Keeps

Respuesta de Keeps

We're happy to hear that changing your online order was easy. We are striving to make this process painless and user friendly! Thank you for your positive feedback; we appreciate it.

Valorada con 4 estrellas sobre 5

Easy to order

Easy to order, ships on time.

2 de diciembre de 2025
Logotipo de Keeps

Respuesta de Keeps

We appreciate your order and are happy that you found our service easy and timely. Thanks!

Valorada con 5 estrellas sobre 5

I was greatly surprised

I was greatly surprised, once I started using Keeps it only took 3 to 4 week for my hair to really start falling out! Now that I use this product I have far less hair than ever before, it would be great to know how long before it starts to grow back? I have been using the product well over a year and I am becoming very concerned. When should I expect this product to start working?

2 de diciembre de 2025
Logotipo de Keeps

Respuesta de Keeps

We appreciate you sharing your experience. Results can vary, and we suggest consulting with a healthcare professional for personalized advice!

Valorada con 2 estrellas sobre 5

Its cheaper to quit and either shop…

Its cheaper to quit and either shop competition or become a new customer through a promotion. They rip off their existing customer base with high prices while running 50% promotions for new customer aquisition.

2 de diciembre de 2025
Logotipo de Keeps

Respuesta de Keeps

I apologize for your frustrations surrounding our pricing. We appreciate the time you spent with us and hope to see you return in the future

Valorada con 3 estrellas sobre 5

I like the product and I feel that it…

I like the product and I feel that it works for me but the website and customer service falls short a lot. Customers should be able to order the product when they need to and not have to auto ship and pull from our bank account every 3 months. Also, many times when I go onto the website to adjust shipping dates, it will error out and it becomes very frustrating.

2 de diciembre de 2025
Logotipo de Keeps

Respuesta de Keeps

We appreciate that you like our product. We're sorry the website and customer service haven't met your expectations. We'll review the autoship program and website errors to improve ordering and shipping adjustments. Thank you for your feedback.

Valorada con 4 estrellas sobre 5

No more hair loss

I haven't noticed losing any hair since using Keeps. I'm satisfied!

1 de diciembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We're happy to hear that you're satisfied with your Keeps experience and haven't noticed hair loss. Thanks for sharing your positive feedback with us!

Valorada con 5 estrellas sobre 5

Great customer support and products

Great customer support and products! Way better than Hims and Ro. I would recommend keeps over every other hair growth service!

1 de diciembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We're happy to hear that you had a great experience with our customer support and products! We appreciate you recommending our hair growth service. Thanks for your feedback!

Valorada con 4 estrellas sobre 5

Seems like it works to slow my loss

Seems like it works to slow my loss, but not fully stop it (although it's hard to say if that's the product's fault or just my genetics).

1 de diciembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We appreciate your feedback. It's good to know our product seems to be helping, even if the results aren't as drastic as you had hoped for quite yet. This is a journey and we are grateful to be with you for it!

Valorada con 5 estrellas sobre 5

Positively Satisfied

I've had nothing but positive and consistent results partnering with Keeps. I haven't lost any hair since I started utilizing their services.
Furthermore, the subscription process was easy and user friendly. The doctor Ive been partnered with has always been helpful, efficient and friendly. Plus, I'm followed up with (regarding progress) regularly.
I believe the company truly cares about their products and their patients.
Lastly, I've found their costs to be competitive.
I've been very happy with their services and support. Wouldn't change a thing.

30 de noviembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We're happy to hear about your positive experience and consistent results. It's great to know the subscription process was user-friendly and the doctor was helpful. We appreciate your feedback on our commitment to our products and competitive costs. Thank you!

Valorada con 5 estrellas sobre 5

Fantastic customer service

I had recently moved and forgot to change the address in my keeps account to the new location. This resulted in my prescription being delivered to the old address with no way of retrieving it. After a quick phone call, keeps was not only able to easily update my address but was actually able to immediately send a replacement order free of charge to my new address. I didn't have to miss any days taking my medication thanks to this. Very happy with how helpful everyone was.

26 de noviembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We're so glad to hear that we could quickly resolve the address issue and ensure you didn't miss any medication. It's great to know our team was helpful, and we appreciate your positive feedback!

Valorada con 5 estrellas sobre 5

Keeps has the best customer service around

Keeps provides the same sort of products as other companies like Hims, etc. However, what really stands out is their customer service and user friendly online platform. I am usually able to make edits to my account and message my provider very easily, and when I do ever need help beyond the website, their customer service team is very attentive and eager to solve my problems.

28 de noviembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We're happy to hear that our customer service and user-friendly platform stand out! It's great to know you can easily manage your account and that our team is attentive and eager to help. Thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

Seeing great results with Keeps easy to…

Seeing great results with Keeps easy to apply and I see my hair thickening. Definitely worth it!

27 de noviembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We're happy to hear that you're seeing your hair thicken and that Keeps is easy to apply! We appreciate you letting us know it's worth it for you.

Valorada con 5 estrellas sobre 5

Customer service

Company goes above and beyond to help with pricing, refunds, questions. Great customer service

5 de noviembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We appreciate you taking the time to share your feedback. We are happy to hear that our team provided excellent support with pricing, refunds, and questions.

Valorada con 5 estrellas sobre 5

This will change your life, great product and service!

I’ve used the hair growth product for a little over 3 months now and recently received my second order. I experienced increased density on the top of my head, much less thinning too within the first 2 months. The customer service is excellent and their team is always there to help you! I recommend this product, if you have doubts try it, you nothing to loose except your hair if you don’t.

27 de noviembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We're happy to hear that you've experienced increased density and less thinning! It's great to know our customer service team has been helpful. Thank you for recommending our product and sharing your positive experience with us.

Valorada con 5 estrellas sobre 5

Worth it! My hair line has been growing back over time!

I have been using Keeps for about 4 years in April and I am very happy with the Minoxidil foam and the Finasteride pill. I have been able to fly and drive with no problems with either product and have seen great results over the years of my use. I would highly recommend this to friends.

27 de noviembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We're happy to hear that you've had such positive results with the Minoxidil foam and Finasteride pill over the past four years! We appreciate you sharing your experience and recommending our products to your friends. Thanks for your feedback.

Valorada con 4 estrellas sobre 5

Solid Results, Just Slower Than Expected

I’ve been using Keeps for a few years now. While I expected more regrowth and faster results, it has helped fill in some thinning areas and has allowed me to maintain a fuller overall look

27 de noviembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We appreciate your feedback. We're glad to hear that our product has helped maintain a fuller look and address some thinning areas. We acknowledge your expectations for more regrowth and faster results.

Valorada con 5 estrellas sobre 5

The products they have really work

The products they have really work. Was skeptical at first but after a few months it proved me wrong and got real results

27 de noviembre de 2025
Opinión espontánea
Logotipo de Keeps

Respuesta de Keeps

We appreciate you sharing your experience! We're happy to hear that our products delivered real results, even after your initial skepticism. Thanks for your feedback.

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