Knall Opiniones 

119
•
TrustScore: 3.5 sobre 5

3,4

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The roller shutter arrived when expected in good condition. There were no printed instructions for assembly/installation but I found these, in English, on the Knall website. I had some difficulty foll... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We are very pleased with our exterior, electric roller shutters. They are ideal for added security, insulation and privacy to our summerhouse. The customer service with this company was fabulous. I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We ordered some roller shutters which last week arrived in a van. The online ordering system is very easy to use and if you read their instructions they tell you exactly how to measure (ie that the si... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I recently posted on here that I had not received any communication from this company in relation to my order. However the emails were going to my spam mail box. Also the items received were the wrong... Ver más

Información sobre la empresa

  1. Tienda de persianas
  2. Proveedor de toldos y carpas
  3. Tienda de cortinas

Escrito por la empresa

We are a direct distributor of window roller blind systems, awnings, pleated blinds, roof roller blinds and window accessories of the largest renowned manufacturers. We work only with the best! The blinds we offer meet the highest world standards, they are produced only in European factories.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

119 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(119)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I decided to buy and fit my own roller…

I decided to buy and fit my own roller shutters at my shop. Great price, great product, easy install.

17 de febrero de 2023
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Respuesta de Knall

Thank you very much for your comment ;-) we are very glad that you are happy with our products. Best Regards from our team

Valorada con 1 estrellas sobre 5

Terrible service

Terrible service, we have been waiting nearly 3 months for our order. They lied and send it was being delivered, then said its been posted which again it wasnt. We are trying to get a refund but no luck so far.

6 de marzo de 2023
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Respuesta de Knall

Dear Lucie, I'm sorry that your experience with the shipping company service wasn't so good, what I know there was a problem with your phone number? It was incorrect and the delivery guy has problems with contact with you. Any way we are very sorry that you experienced some inconveniences but we can't be responsible for the shipping company.

Valorada con 5 estrellas sobre 5

Reliable delivery

Quick delivery

23 de diciembre de 2022
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Respuesta de Knall

Dear Geof thanks for your comments with best regards Knall Team

Valorada con 5 estrellas sobre 5

Excellent product and service

We are very pleased with our exterior, electric roller shutters. They are ideal for added security, insulation and privacy to our summerhouse. The customer service with this company was fabulous. In particular Kamila who made sure we had the correct colours and parts. A big thank you to her and Knall. We will look at this company first in the future, should we need further products.

17 de diciembre de 2022
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Respuesta de Knall

Dear Sharon, thank you very much for your comments, we are very happy that you like our roller shutters and the service ;-) Best Regards

Valorada con 5 estrellas sobre 5

Easy to use Web site made ordering…

Easy to use Web site made ordering easy. Even when the delivery van broke down they called and kept me up to date and made sure my delivery got here on the day I was told.
I brought a windows shutter which was well made and really good quality.

15 de septiembre de 2022
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Respuesta de Knall

Dear Robert thank you for your comment, best regards Knall Team

Valorada con 3 estrellas sobre 5

Roller Shutter

Shutter itself is reasonable build quality.
Pre assembled, made to measure, colour, guide fixings, sizes all good.
Only criticism was manual external switch, poor quality, not as described, sent letter explaining the situation and was promised missing fitting backplate/housing. Not what I wanted, paid premium for the switch gear got low quality interior switch. Never even got the promised backplate even after complaining in writing.
Hopefully I don’t have any issues with the shutter or motor as my experience with the switch that cost less than a 1/10th of the total price was very poor. Ended up buying the switch I wanted from a different supplier, but annoyed I paid Knall for it too and got nothing like it.

Reply to Knall, I informed you I wanted the advertised outdoor switch, you confided you advertised the wrong item, you promised the back plate but never sent it. I gave up waiting and purchased a decent quality external waterproof switch that you weren’t prepared to make good on. Hence why I have only given three stars - you could’ve honoured your error but chose not to and didn’t send the missing backplate either. Customer care in my experience was poor - sorry but ball was in your court and you failed to act. I did send you multiple emails requesting suitable remedies - you chose not to act on them.

20 de octubre de 2022
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Respuesta de Knall

Dear Janson, i'm sorry for inconvenience. I just checked our correspondent history Update we have make small investigation and you have right, somebody make a mistake and write you e-mail "We will send you a back box to this switch" and this Person apologizes you. She probably forget to send you this part , if you still want it we will ready to send it you with some special GIFT from our company. Our apologize

Valorada con 5 estrellas sobre 5

Garden bar roller shutter

The website is easy to understand & makes measuring & ordering very simple. Delivery time quite good for a made to order item.

4 de noviembre de 2022
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Respuesta de Knall

Dear Tim, thank you for your comments, we are glad that your happy with our products, best regards

Valorada con 4 estrellas sobre 5

Bought blinds for our Fakro roof…

Bought blinds for our Fakro roof windows, the fakro blinds have failed a couple of times with the string breaking. These blinds appear to be sturdier and don’t have the string so will hopefully last longer. Fit on sides is as good if not better than original, fit on bottom does let it a tiny bit of light in. Overall very happy so far

24 de septiembre de 2022
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Respuesta de Knall

Dear, Sarah thank you very much for the kind words, best ragards

Valorada con 1 estrellas sobre 5

Company no longer contactable.

No acknowledgement of order and no response to several e-mails; I presume that this company is no longer in business.

E-mails sent 14th, 18th and 20th July, the first asking if order received and when to pay; no response from company at all.

24 de agosto de 2022
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Respuesta de Knall

Dear Andrew, YES we are still in business and we are doing very well, YES we responded for you ONE email the same day, we have this in our record, YES we did not ship your order because you didn't pay for it. With best regards Knall team

Valorada con 1 estrellas sobre 5

Long on promise short on delivery

Blinds promised in 2 weeks
6 weeks later they have still not appeared. Address on Web site is in UK but I seem to be endlessly dealing with someone in Poland not that that would be a problem if they actually delivered on time.

Can't comment on the quality of the product as I have not seen it yet but on the basis of their promised delivery time o ly one star

14 de julio de 2022
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Respuesta de Knall

Dear, Matthew our product are not from China, and all made for measure, so you need to wait little more time then regularly product from warehouse,

Valorada con 1 estrellas sobre 5

Over £500 worth of blinds not received.

I placed an order for blinds and paid over £500, on 05.05.2022. Despite shipment notification which I received on 14.06.2022 (a month ago!!!) I still have not received the goods. My e-mail to Knall asking for an update and tracking details remained unanswered. No telephone number on their UK website so decided to call their Polish office. Promised that blinds would be delivered during weekend – did not happen. Further phone calls and still no firm delivery day, no tracking number or anything.

Well over two months after placing an order, I cannot believe it takes more than a month to deliver blinds which have apparently been sent. I’m losing any hope I would receive the goods I've paid for.

12 de julio de 2022
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Respuesta de Knall

Dear. Adriu your order was sent to you already and what we know you received, you need to understand that our product are made to measure,

Valorada con 5 estrellas sobre 5

Good shutter

I wanted to use their shutter in a non-standard situation and had quite a few technical queries. Responses to my queries were quick and thorough giving me confidence in ordering.
The order was completed and shipped quicker than stated and the shutter is now installed.
Cant fault the product or service and the shutter was good value for money.

21 de junio de 2022
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Respuesta de Knall

Dear Thomas, thank you for your kind word.

Valorada con 5 estrellas sobre 5

Delivered within timescale given when…

Delivered within timescale given when ordered. Product manufactured exactly to specifications. Easily installed and works perfectly. I’m very pleased and would recommend to anyone.

18 de mayo de 2022
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Respuesta de Knall

Dear, J Sawbridge Thanks a lot for your good word;-) best regards from our team

Valorada con 1 estrellas sobre 5

I don't recommend

I don't recommend it. Low quality, slow delivery

18 de marzo de 2022
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Respuesta de Knall

Dear Patryk can you please tell us how can we help you? your order was 7 years ago and until now we do not get any complain from you.......

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