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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I could not be more pleased with my Mersey messenger bag. I looked for a long time and this one is perfect. The delivery packaging and attention to detail is amazing. Working on the patina ageing... Ver más

Valorada con 5 estrellas sobre 5

I like the product and we're comes from all of my order came when you said it would very happy with both back packs and your receptionist was very helpful thank you

Valorada con 5 estrellas sobre 5

Great looking and well designed bag. Nice thick canvas material. It's waxed but haven't tested in the rain yet to see if it's waterproof... Bag is very spacious though and extends quite a long way ful... Ver más

Valorada con 5 estrellas sobre 5

Such thoughtful design and high quality material s make this a very welcome present for family members, young and older. This is the thirdTyne crossover bag I have gifted this year . grea... Ver más

Información sobre la empresa

Escrito por la empresa

We’re a small collective of designers, environmentalists and out of the box thinkers. Combining natural materials, heritage ethics and timeless design to craft ethcial accessories, hand finished in Bath, England. Taking inspiration from travel, adventu...


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

204 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Fantastic bag more than I expected made…

Fantastic bag more than I expected made really good. Highly recommended to anyone. Received in good time and good services. 👍

6 de enero de 2022
Opinión espontánea
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Respuesta de KOVERED

Hi Debby,

It is great to know you are pleased with your bag, and that you received it quickly too! We love hearing feedback from our customers, so thank you for taking the time to write such a lovely 5-star review.

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

Exactly what I was looking for

Came across Kovered while searching for a new duffel bag, and fell in love with everything about the brand. Purchased a “Humber” bag, on the Monday before Christmas, and it made it to Canada in four days. Overall, I’m very impressed with the bag, and will absolutely be recommending the Kovered brand to others. Quality seems top notch, and prices are very competitive, if not a little lower than they should be, given the quality. Great bag, great company. Couldn’t be happier with my purchase.

30 de diciembre de 2021
Opinión espontánea
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Respuesta de KOVERED

Hi David,

Thank you so much for leaving such a kind review. We are so pleased you are happy with your bag, and that you received it just in time for Christmas as well!

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

Completely love it.

Completely love it.
For a moment I thought the package was lost since I couldn't find it for days on royal mail and I wrote to Kovered. The guys were so kind and available, immediately ready to help or send another bag, in case the other would actually be lost. The bag arrived few days later and it is perfect. Exactly what I wanted for Christmas.
Thank you so much for the great gift and amazing service.

18 de diciembre de 2021
Opinión espontánea
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Respuesta de KOVERED

Hi Beatrice,

We are so pleased that we could help with your problem, and get you your bag in time for Christmas! It is vital to us that our customers are happy and receive the best service possible, so thank you so much for leaving such a positive review!

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

Covered indeed

Fantastic well made products and what service . Very impressed indeed !

17 de noviembre de 2021
Opinión espontánea
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Respuesta de KOVERED

Hi Anis,

Thank you for taking the time to write a 5-star review, it is great to hear you are so impressed with our products and service. We really appreciate your custom!

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

Just received the travel bag I ordered…

Just received the travel bag I ordered recently and can honestly say its above my expectations. Very well made from quality materials and value for money. Arrived in perfect condition.

10 de noviembre de 2021
Opinión espontánea
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Respuesta de KOVERED

Hi Paul,

We are so pleased to hear you love your bag, our bags really are the perfect travel companion! Thank you so much for leaving such a lovely review.

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

Six star service!

The best customer service I have ever experienced - I wish I could give them 6 stars! And the product is gorgeous! Exactly how it looked on the website! Very happy and highly recommend Kovered!

20 de octubre de 2021
Opinión espontánea
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Respuesta de KOVERED

Hi Kim,

We are so happy to hear that you have had such a great experience with Kovered. Thank you for leaving such a wonderful review, positive feedback like yours spurs us on to continue striving for perfect customer service and to work towards creating the best bags we can.

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

Received my bag from KOVERED

Received my bag from KOVERED, I took it on one of my many to come canoeing trips it went through a beating and came out smiling kept all my gear dry along with my clothes plenty of room for what I need , decided to buy a lab top cast for my niece I'm sure she'll love it thanks for the great products and workmanship.

14 de octubre de 2021
Opinión espontánea
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Respuesta de KOVERED

Hi George,

Thank you for taking the time to leave such a positive review. I am so pleased to hear how much you love your bag, the canoe trips sound great! And I am sure your niece will love hers too!

All the Best
Abbi
Kovered

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Replacement buckles within 24 hours.

12 de octubre de 2021
Opinión espontánea
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Respuesta de KOVERED

Hi Fiona,

We really appreciate you taking the time to leave a 5-star review. I am so pleased to hear our customer service team was able to help resolve your issue!

All the Best

Abbi
Kovered

Valorada con 2 estrellas sobre 5

Nice bag but too big

I purchased the Witham-canvas rolltop backpack blue, and the quality of the bag is very good, and customer service is efficient.

The only thing is that I'm 5'3 and, nonetheless, the bag seems to be made for people taller than me... And with larger shoulders (and I'm not especially thin!). Even if I fully strap it, it's not comfortable and I feel I'm floating. I think I'll return it, I'm a bit sad because it's a very nice backpack.

11 de agosto de 2021
Opinión espontánea
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Respuesta de KOVERED

Hi, I am really sorry about this. I have passed this onto our supplies so we can improve with our products.

Valorada con 5 estrellas sobre 5

I am looking for a messenger style bag…

I am looking for a messenger style bag for a 17.3" Sony Vaio laptop so I contacted Kovered and asked if the "Medway" would be suitable?
After my enquiry Joe took the trouble to try two different 17.3" laptops with the "Medway" after which Joe contacted me and apologised that unfortunately the "Medway" wasn’t able to take a 17.3" laptop and he was going to amend the listing.
Although Joe was unable to help at present he confirmed that Kovered are hoping to be able to offer a bag that is suitable for a 17'.3" laptop in the future and he will be in touch if and when one is available.
I have a favourite synthetic material soft zipped suitcase which is just about worn out and I enquired if Kovered could supply a replacement of a similar style?
Joe stated that if I send photographs and dimensions of the zipped soft suitcase they will look into the feasibility of offering something similar but of a much more durable design that is in keeping with the overall quality of the other Kovered bags.
So although Kovered weren’t actually able to fulfil my bag requirements at the time they may well be able to in the future.
At this stage I am unable to review the quality of a Kovered bag, although if they are able to fulfil my bag requirements in the future and the design and the construction is to the same standard as their most excellent customer service then I doubt I shall be giving any less than five stars to any bag they supply!
Five Stars for customer service to Joe and the team at Kovered!

13 de junio de 2021
Opinión espontánea
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Respuesta de KOVERED

Hi Tony,

Thank you so much for taking the time to leave such a wonderful review. It really is great to hear how Joe went above and beyond to accommodate your queries, it really is what we pride ourselves on here at Kovered!

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

I was looking for a carryall bag for…

I was looking for a carryall bag for short trips and found just what I was looking for. The bag is very well made, the customer service was fast, courteous and helpful. Shipping to California was much quicker than I expected.

24 de mayo de 2021
Opinión espontánea
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Respuesta de KOVERED

Hi Doug,

We really appreciate you leaving a 5-star review, it means so much to us! I am so pleased to hear that you love your bag as much as we do, I hope you have the best time on your many trips with your Kovered bag!

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

Sensational !!!

Sensational !!!
My canvas back pack is a quality product that far exceeded my expectations.
Love the look , the price and the cool factor.
Do yourselves a favour . . .

26 de abril de 2021
Opinión espontánea
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Respuesta de KOVERED

Hi Rick,

Thank you for taking the time to leave such a great review. The Kovered team is always working hard to ensure our customers receive the best products possible, so to see how much you love your bag means so much to us!

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

Messenger bag

I bought a messenger bag from Kovered and I'm completely in love with it. The bag itself is beautiful and really well made. I'm super impressed with the quality of materials used and how quickly I received my bag.

11 de marzo de 2021
Opinión espontánea
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Respuesta de KOVERED

Hi Kisepulveda,

Thank you for leaving such a wonderful review. We are so pleased to hear how much you love the messenger bag, and that you had such a great experience buying from Kovered, it means a lot to us!

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

messenger bag

I bought a messenger bag, when it arrived it was better than the pictures, it was packaged in an environmentally friendly way, delivery was very prompt. I am really pleased, I would definitely recommend.

19 de febrero de 2021
Opinión espontánea
Logotipo de KOVERED

Respuesta de KOVERED

Hi Andrew,

We really appreciate your kind review. At Kovered we strive to deliver the best products, as well as focusing on sustainability and the environment, so your feedback really means so much to us!

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

Amazing service from Kovered and quality

Amazing service from Kovered. I ordered a bag as a gift and I cannot fault both the service and bag. I would highly recommend.

4 de febrero de 2021
Opinión espontánea
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Respuesta de KOVERED

Hi Katie,

Thank you for taking the time to leave such a lovely review. I am so pleased to hear you had such a positive experience buying from Kovered, our bags really are such amazing gifts!

Best Wishes

Abbi
Kovered

Valorada con 5 estrellas sobre 5

Excellent quality!!

Really chuffed with my bag from Kovered. It's amazing quality and feels like it will last a life time. Pleased to be supporting another UK brand!

4 de junio de 2020
Opinión espontánea
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Respuesta de KOVERED

Hi Hester,

Thank you so much for your kind review! I am so happy to hear how chuffed you are with your bag, we really appreciate you supporting our brand

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

Kovered products and customer service…

Kovered products and customer service is always on point! The new products are great, and can't wait for my delivery, a true British brand that we we should be celebrating!

4 de junio de 2020
Opinión espontánea
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Respuesta de KOVERED

Hi Peter,

We really appreciate you taking the time to leave such positive feedback! We hope you love your bag as much as we do, thank you so much for the support!

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

Great company

Great company, nice products they were ahead of game on designs and branding.

4 de junio de 2020
Opinión espontánea
Logotipo de KOVERED

Respuesta de KOVERED

Hi Andrew,

Thank you for leaving a 5-star review. At Kovered we are constantly working to ensure our customers love our products, so we really appreciate your kind words!

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

2 bags purchased

I have bought 2 bags from KOVERED and absolutely love them both.

They arrived quickly and are still in good ‘nic. Would definitely recommend them to anyone looking to buy a bag

3 de junio de 2020
Opinión espontánea
Logotipo de KOVERED

Respuesta de KOVERED

Hi Chris,

We really appreciate you taking the time to leave a review! I am so happy to hear that you love your Kovered bags as much as we do!

All the Best

Abbi
Kovered

Valorada con 5 estrellas sobre 5

I am really delighted with their bag!

I am really delighted with my waxed canvas backpack. The materials are high quality and it is thoughtfully designed and beautifully made. It is comfortable to carry, even when heavily laden, and has a good range of compartments and pockets so that I can find everything easily. Great communication, seller is very responsive. I have received many compliments on my backpack, from men and women. Super-fast shipping and well packed. Highly recommend!

3 de junio de 2020
Opinión espontánea
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Respuesta de KOVERED

Hi Walkíria,

Thank you so much for taking the time to leave such a positive review! I am so pleased to hear how much you love the waxed canvas backpack, it really is such a beautiful bag!

All the Best

Abbi
Kovered

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